CarTakeBack Ireland Reviews 463

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the efficiency and ease of the entire process. People consistently mention the helpful and polite staff, along with a smooth user experience from initial contact to payment and collection. Many consumers appreciate the quick and hassle-free payment process. However, some people were dissatisfied with the payment arrangements, feeling that at least a partial payment should be made in advance. A few other people also felt that communication was occasionally lacking, with some instances of missed calls or unfulfilled promises regarding collection.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently describe the... See more

Payment

Consumers find payment to be positive. Many reviewers highlight the speed and efficiency of the payment... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the prompt call-backs and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Very quick efficient service. Car was unfixable for me and my capacity to resolve. We agreed a price, I'd have preferred a little more but I accepted their reasoning. Once agreed collection was agre... See more

Company replied

Rated 5 out of 5 stars

Went on line in search of a vehicle removal, Very easy to start the set up. They then call you to confirm you have been in touch , go through all the details, give you a time, next you receive a... See more

Rated 5 out of 5 stars

Very good service. They came on the day agreeed & very punctual. Hassle free service & payment upfront for collection of vehicle. Certificate of destruction also delivered within the week. For scrappi... See more

Company replied


Company details

  1. Auto Wrecker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor


Contact info

4.9

Excellent

TrustScore 5 out of 5

463 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Was slightly delayed for pick up due to…

Was slightly delayed for pick up due to an overrun appointment. The guy had loaded the car and was waiting for me. He was so courteous and polite. I felt so bad for being late but he was just a super nice human. I gave him the log book and he gave me the money. Fast and efficient and so easy to deal with . Thank you

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Second time using Cartakeback

We have scrapped 2 cars via cartakeback and Hammond Lane with collection from our door.
Given a collection date and a 3 hour window.
A text the night before as a reminder
A call from the driver with his ETA.
Darren is a gent.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic service the guy who came was absolutely fantastic both were very professional and extremely polite and friendly if I could give a better score I would. Totally recommend you.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

My car failed its NCT

My car failed its NCT, I entered car reg, got quote not very much but ok, and agreed to sell, car collected and cash paid to me, saved me the hassel of selling it Then got destruction cert in post. A very handy service

23 February 2026
Unprompted review
Rated 5 out of 5 stars

No hassle friendly service!

From start to finish, the service was friendly and professional. After sending off my details, I got a call from a lovely lady who asked me what day & time was convenient for me and how I would like to be paid. The person collecting arrived on time, so friendly and professional. No ringing around or taking calls from strangers to sell on an old car.Highly recommend!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient service overall.

Made the application online, got an immediate reply with a quotation which I accepted. Car was collected and paid for within a few days. Received my certificate of destruction within a week. Very efficient service overall.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Super service!!

Used the online form to get a quote. Was contacted that day to confirm. The lady on the phone talked me through the process. Car collected the next day and cheque handed over. Super service!!

10 February 2026
Unprompted review

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