CarTakeBack Ireland Reviews 463

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the process from start to finish. Many people appreciate the helpful and polite staff, including drivers and office personnel, who make interactions pleasant. The user experience is frequently described as seamless, with quick online setup, clear communication, and punctual collections. Reviewers are also very satisfied with the payment process, noting that funds are transferred quickly, often on collection, and that the quoted amount is received without hassle. However, some customers reported issues with communication regarding collection schedules, including missed calls or no-shows, and a few people expressed concern about not receiving partial payment in advance of collection.

What people talk about most

Service

Customers had positive experiences with service. Reviewers frequently praise the professionalism and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Payment

People report positive experiences with payment. Customers consistently praise the quick and hassle-free... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers appreciate the prompt call-backs after making... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Very quick efficient service. Car was unfixable for me and my capacity to resolve. We agreed a price, I'd have preferred a little more but I accepted their reasoning. Once agreed collection was agre... See more

Company replied

Rated 5 out of 5 stars

Went on line in search of a vehicle removal, Very easy to start the set up. They then call you to confirm you have been in touch , go through all the details, give you a time, next you receive a... See more

Rated 5 out of 5 stars

I found the whole experience great because the service was excellent from start to finish. Very soon after I emailed a request to scrap my car I received a prompt call back from the company to organis... See more


Company details

  1. Auto Wrecker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor


Contact info

4.9

Excellent

TrustScore 5 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was working and got the days mixed up…

I was working and got the days mixed up myself but when they came to to take the car they wore highly understanding and allowed a family member to hand off the documents for the car and had the end of life cert without a couple of days of the car being taken would highly recommend as the interaction was positive and efficient thanks again to the lads 😀

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Focus

The people where very helpful to deal with chap came to collect car was a prefect gentleman

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Another pleasant experience with CarTakeBack

For myself its was the second time in a short period that I had to use the service but I can say on both occasions its was quick and seamless. I got the best price from all other quotes for my recent removal and everything was well organised and executed. Received the cert of destruction within a week of the car being collected. Very good service and the are dealing with reliable suppliers around the country.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Hassle-free process

Really easy to deal with. I got a quote online, then called them to arrange a convenient day and time to collect the car. After the car was destroyed, the certificate arrived in the post. Smooth and hassle-free process

24 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look