Car Sound Security Ltd Reviews 103

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's friendliness, helpfulness, and extensive knowledge. Many appreciate the efficient and professional installation of products, noting that the team provides clear explanations and valuable advice without overselling. The customer service is frequently described as outstanding, with people feeling well-supported and listened to throughout their interactions. Reviewers are particularly satisfied with the quality of the products and the overall user experience, often recommending the company for its reliability and expertise.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Staff

People report positive experiences with staff, highlighting their friendliness, helpfulness, and... See more

Product

Clients share positive opinions on product. Many customers are very pleased with the level of expert service... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently mention the... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently highlight the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to have a Thinware front and rear dash camera fitted after reading some other customer reviews. I know understand why this company has so many five star reviews. Great job at a compe... See more

Company replied

Rated 5 out of 5 stars

I was looking for install ghost immobiliser when I checked online I found Car sound security and I call them and booked for it. When I came they told me about how long it will take and tell me all abo... See more

Company replied

Rated 5 out of 5 stars

Absolutely thrilled to have my new Dashcam fitted by Car Sound Security. The fitting was perfect, on time and as always a pleasure to deal with these guys. It’s almost 10 years since I first used them... See more

Company replied


Company details

  1. Car Accessories Store
  2. Car Alarm Supplier
  3. Car Security System Installer
  4. Car Stereo Store

Written by the company

At Car Sound Security Limited, we combine expertise, premium products, and tailored solutions to keep your car safe, connected, and sounding amazing. Since our founding, we have specialised in advanced vehicle security, professional tracking, and high-quality audio upgrades, installing leading products like Ghost Immobilisers, Meta S5 Tracker Deadlocks, Scorpion Trackers, and Vodafone Trackers to protect your vehicle with confidence. We also transform driving experiences with Retrofit CarPlay, reversing camera integration with factory screens, Android stereo installations, and premium Audison speaker systems with precise DSP tuning, delivering exceptional sound and seamless connectivity. What makes us truly unique is our commitment to personalised service, attention to detail, and professional installations that are trusted by thousands of happy customers. We take the time to understand your needs, offer solutions that fit your lifestyle, and provide transparent pricing, ensuring every installation exceeds expectations. Whether it’s securing your vehicle, upgrading your car entertainment, or both, we deliver peace of mind, outstanding performance, and reliability. At Car Sound Security Limited, we don’t just install products—we create safer, smarter, and more enjoyable journeys, making every drive an experience you can trust and enjoy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very customer focussed team

Very customer focussed team. Took me the entire process end to end.

Thank you

18 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Hasham! Car Sound Security team really appreciates your kind feedback. We're glad you felt supported throughout the entire process from start to finish—that’s exactly the experience we aim to provide. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Excellent service and the dash cam was…

Excellent service and the dash cam was fitted extremely neatly. Would highly recommend.

18 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review! Car Sound Security team really appreciates your feedback. We're pleased to hear you were happy with the service and the neat dash cam installation—providing a clean, professional finish is always our goal. Thanks for the recommendation, it means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Great work with sound and sensors…

Great work with sound and sensors highly recommend

17 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Nicholas! Car Sound Security team really appreciates your feedback. We're glad you were happy with the sound system and parking sensor installation. Your recommendation means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Someone has recommended me

Someone has recommended me. Im really really happy with the service they have done.

17 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Muhammed! Car Sound Security team really appreciates your kind feedback. We're glad you came to us through a recommendation and that you’re really happy with the service provided—that means a lot to us. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Great service

Luke did a great job installing car play and dashcam into my 20 year old car

Explained it clearly afterwards as well

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Just had the ghost fitted on my vehicle…

Just had the ghost fitted on my vehicle Honestly the best thing done. Thank you so much car sound security.

17 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Didar! Car Sound Security team really appreciates your kind words. We're glad you're happy with your Ghost immobiliser—great to hear it’s been such a worthwhile upgrade for your vehicle. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Excellent service and great support…

Excellent service and great support from the team. I’m really happy for all that I received from them.

15 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Pranab! Car Sound Security team really appreciates your kind feedback. We're glad you were happy with the service and support from the team—it means a lot to us. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Got a S7 insurance approved tracker…

Got a S7 insurance approved tracker installed on my Range Rover velar called up on the day and they did for me there and then

14 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Segun! Car Sound Security team really appreciates your feedback. We're glad we could get your S7 insurance-approved tracker installed on your Range Rover Velar quickly and on the same day. Providing a fast and efficient service is always our goal. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Excellent service

Excellent service from the guys as usual.Chris and Luke explained exactly what was required for immoliser and tracker change over to new vehicles.

10 April 2026
Unprompted review
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Reply from Car Sound Security Ltd

Thank you for your 5-star review, Pavinder! Car Sound Security team really appreciates your continued support. We're glad Chris and Luke were able to clearly explain everything needed for the immobiliser and tracker transfer to your new vehicles. It’s great to hear you received excellent service as always. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Gary! Car Sound Security team really appreciates your feedback. We're glad you found our service helpful and friendly throughout—that’s exactly what we aim for. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Great service

Understood my issue and speedily booked me in and fixed it.

8 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review! Car Sound Security team really appreciates your feedback. We're glad you found our service helpful and friendly throughout—that’s exactly what we aim for. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Good experience for Mercedes CLA

Good experience for Mercedes CLA , ghost and tracker

4 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Godwin! Car Sound Security team really appreciates your feedback. We're glad you had a good experience with the installation of the Ghost 2 immobiliser and S5 insurance-approved tracker on your Mercedes CLA. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Amazing work

Amazing work . Ghost immobiliser for Mercedes . Thank you so much

4 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Nik! Car Sound Security team really appreciates your kind words. We're glad you’re happy with your Ghost 2 immobiliser installation on your Mercedes. Thank you for choosing us, and if you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Thank you to Imran & Luke I got my…

Thank you to Imran & Luke I got my CarPlay done at car sound security really appreciate it thank you.

4 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Nomore! Car Sound Security team really appreciates your kind feedback. We're glad Imran and Luke could get your CarPlay installed and that you’re happy with the result. Your appreciation means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Quick installation and good service!

Quick installation and good service!

1 April 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Ilona! Car Sound Security team really appreciates your feedback. We're glad you were happy with the quick installation and the service provided. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Ghost immobiliser BMW 3 Series

Came in to have a Ghost immobiliser installed on my BMW 3 Series. The whole process was quick, smooth, and hassle-free. The technician gave a clear and informative demonstration, which was really helpful. I’d definitely recommend this service to anyone considering an immobiliser for their car.

30 March 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review, Abdul! Car Sound Security team really appreciates your detailed feedback. We're glad to hear the installation of your Ghost 2 immobiliser on your BMW 3 Series was quick, smooth, and hassle-free. It’s great to know the demonstration was clear and helpful—that’s something we always aim for. Your recommendation means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

Very happy fitting the ghost tracker on…

Very happy fitting the ghost tracker on my G63, they are excellent and quick responding good staff very polite 5 star
Happy to go 🙏

28 March 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your 5-star review! Car Sound Security team really appreciates your kind feedback. We're glad you’re happy with the Ghost tracker installation on your G63 and that you found the team responsive, polite, and efficient. Your support means a lot to us! If you need anything else, we’re always here to help.

Rated 5 out of 5 stars

I came in a got a s7 tracker fitted to…

I came in a got a s7 tracker fitted to my Mercedes eqe 2026 very helpful staff and gave me a very good deal I couldn’t pass up

27 March 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your great review! We're really pleased to hear you found our team helpful and that we could offer you a deal you were happy with.

It’s fantastic to know the S7 tracker installation on your Mercedes EQE went smoothly. We appreciate your support and are always here if you need anything in the future.

Rated 2 out of 5 stars

They found the issue of wrong wiring…

They found the issue of wrong wiring during the inspection and it was a decent price, but my car left with a coolant leak that wasn’t there before, with coolant sprayed all over the engine bay.

24 March 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

Thank you for your feedback. We’re pleased we were able to identify and resolve the wiring issue at a fair price.

We’re very sorry to hear about the coolant issue on your 2005 Mercedes. However, after carefully reviewing the photos and videos of your vehicle, all of our work was carried out in the boot area. Your vehicle came in with an audio-related issue, and the amplifier is located internally, meaning all work was completed inside the vehicle and nowhere near the engine compartment.

It is unfortunate that your vehicle experienced overheating while in our workshop, which was not something that could have been predicted. To our understanding, the vehicle had only recently been purchased, so it may be worth raising this with the supplying dealer-particularly as the overheating occurred while the vehicle was stationary. Our team also noted several additional dashboard-related issues at the time, all of which we have documented.

We have detailed photos and videos of the work carried out, including timestamps, and you are more than welcome to view them by coming into our store.

We take matters like this seriously and remain open to discussing this further with you. Please feel free to contact us directly.

Rated 5 out of 5 stars

Very professional people

Very professional people. Come highly recommended.

A satisfied returning customer 😉

24 March 2026
Unprompted review
Car Sound Security Ltd logo

Reply from Car Sound Security Ltd

We love seeing returning customers! 😊 Thank you for your continued support-it really means a lot to us.

Always a pleasure having you back, and we look forward to helping you again whenever you need us!

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