CarsIreland.ie Reviews 

1,897
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Placed an ad this morning. So far I've had a telephone call from a scammer trying to get me to purchase a report from a website called hpiinfo in return for them to pay full price. A quick se... See more

Rated 2 out of 5 stars

Just going to echo a similar experience to some of the other reviews. Reached out about a car and trading in my own, friendly guy got back to me after the weekend and took all the details of my car;... See more

Rated 5 out of 5 stars

Absolutely delighted with the services and brilliant work. The completely built out website from scratch and optimised that with up to date interface with is user friendly and offers a simple, eloqu... See more

Rated 4 out of 5 stars

Great database of vehicles. I have found my last 3 cars through the app. Filtering and sorting by price is good for guidance. Would like to see a filter to remove unwanted search results though. For i... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Ireland's leading car sales website for buyers and sellers. Follow us for news, car reviews, and lots more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(1,897)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dealer rang me back within 15 mins of…

Dealer rang me back within 15 mins of my query. Went & looked at the car & subsequently bought it. A painless exp for once buying a car & the Cars Ireland tean & website were very good at follow ups.

26 April 2024
Unprompted review
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Austin,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to the dealership you came into contact with, it is always great to hear positive interactions with the dealers on the platform & then the feedback on CarsIreland is fantastic.

Good luck with the new car.

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

No reply

Nobody got back through email as requested

27 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Claire,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

You can not zoom on photos

You can not zoom on photos
Server speed is not fast

24 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi,

We appreciate you taking the time to leave CarsIreland.ie a review. We would love to get a bit more info from you on this.

Would you be happy to share in an email or have a quick chat on the phone? This 1 star review goes against CarsIreland.ie but from reading it the review is based on the experience you have had with a dealership.

You can get in touch with me here:

james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Easy user base

Easy user base, good selection of cars.

23 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Janine,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website & how it worked for you.


Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Great prompt customer service experience

Great prompt customer service experience

23 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website.

Kind regards,

James
CarsIreland.ie

Rated 2 out of 5 stars

What's the price of placing an ad?

When posing a ad, there is no information on how much it will cost in advance (donedeal is the same). Plus the carsireland app looks like something out of 1999.

21 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Frank,

Thanks for taking the time to leave this review.

We will look into updating the website in the coming months with this detail. It is €15 euro to advertise the car privately.

All suggestions and improvements are always welcome.

The APP is currently been rebuilt & We will have a new APP on android & IOS in the coming months. It has not been updated in almost 10 years.

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

I put in an application for finance on…

I put in an application for finance on a car last Monday and still haven’t had a reply so I went a different route

21 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Martina,

We are sorry to hear that the Garage did not revert back to you. If you would like us to chase it up for you we can.

You can contact myself : james.murray@carsireland.ie

Kind Regards
James

Rated 5 out of 5 stars

Accurate

Accurate, comprehensive information. Easy contacts

21 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Daniel,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website & how it worked for you.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Excellent service from start to finish

Mark from Liffey Valley Opel was a pleasure to do business with. Knowledgeable, helpful and courteous. Would recommend them to anyone.

19 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Aidan,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to the dealership you came into contact with, it is always great to hear positive interactions with the dealers on the platform.

Good luck with the new car.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Very good range and easy website to…

Very good range and easy website to browse cars

17 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Albert,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website & how it worked for you.


Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Very useful

Very useful, always updated, great search engine

17 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Tom,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website & how it worked for you.


Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

So hopeful

So hopeful, easy to access

16 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Maryam,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website & how it worked for you.


Kind regards,

James
CarsIreland.ie

Rated 4 out of 5 stars
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Sheila,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website.

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

The dealer never got my enquiry that I…

The dealer never got my enquiry that I sent through cars Ireland

16 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Eoin,

We appreciate you taking the time to leave CarsIreland.ie a review. We would love to get a bit more info from you on this.

Would you be happy to share in an email or have a quick chat on the phone? If you can send us on the dealership that didn't get your enquiry we can investigate that.

You can get in touch with me here:

james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 4 out of 5 stars

Clear and precise

Very happy with this site

16 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi John,

Thanks for taking the time to send this review. We're grateful for the feedback you have given, it is always great to hear positive feedback regarding CarsIreland.ie

Kind regards,

James
CarsIreland.ie

Rated 4 out of 5 stars

Some dealers responded while others…

Some dealers responded while others were non responsive.

15 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Brendan,

Thanks for taking the time to send this review. We're grateful for the feedback you have given it is always great to hear positive feedback around the interaction you have had with dealers.

I know it can be very frustrating when the whole experience is not how you wanted it to go or expect it to be when some dealers are non responsive.

If you need any more assistance on our end don't hesitate to contact myself on James.murray@carsireland.ie.

I am happy to chase the dealership up for you if you like?

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Great for cars

15 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Fionnan,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback.


Kind regards,

James
CarsIreland.ie

Rated 4 out of 5 stars

Good App

Good App… I believe there is an opportunity to make the filtering process much easier.

20 October 2023
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Damien,

Thanks for taking the time to leave this review.

The feedback above is fantastic & we strive to keep improving our platform so keep an eye out over the coming months. All suggestions and improvements are always welcome.

The APP is currently been rebuilt & We will have a new APP on android & ios in the coming months.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

It was a well constructed and helpful…

It was a well constructed and helpful site...I purchase my car thanks to it yesterday.

12 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi James,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback around the website & how it worked for you.

Best of luck with the new car.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Good selection of cars

Good selection of cars. Only one dealer got back to me.

11 April 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Mary,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback.

If you need any help getting in touch with a dealership let me know & I can help you if you need it: james.murray@carsireland.ie


Kind regards,

James
CarsIreland.ie

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