Placed an ad this morning. So far I've had a telephone call from a scammer trying to get me to purchase a report from a website called hpiinfo in return for them to pay full price. A quick se... See more
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Just going to echo a similar experience to some of the other reviews. Reached out about a car and trading in my own, friendly guy got back to me after the weekend and took all the details of my car;... See more
Absolutely delighted with the services and brilliant work. The completely built out website from scratch and optimised that with up to date interface with is user friendly and offers a simple, eloqu... See more
Great database of vehicles. I have found my last 3 cars through the app. Filtering and sorting by price is good for guidance. Would like to see a filter to remove unwanted search results though. For i... See more
Company replied
Company details
Written by the company
Ireland's leading car sales website for buyers and sellers. Follow us for news, car reviews, and lots more.
Contact info
Independent House, Unit 1, 27-32 Talbot Street , Dublin, Ireland
- 01-7055537
- customersupport@carsireland.ie
- carsireland.ie
3.5
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from CarsIreland.ie
Hi Bassu,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Easy to use but would like to be able…
Easy to use but would like to be able to add 2 fuel types
Thanks
25 March 2024
Reply from CarsIreland.ie
Hi Amanda,
Thanks for taking the time to send this review. We're grateful for the feedback you have given & take on board there is just a dropdown for the fuel types.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Ben,
Thanks for taking the time to leave this review.
The feedback above on the APP not the very best & we strive to keep improving our platform so keep an eye out over the coming months. All suggestions and improvements are always welcome. We 100% recognize the APP is outdated and some functionality is breaking on us as its 10 year old.
The good news is we are in the process of building our new APP on IOS & Android so we hope to have these things you mentioned improved come the summer.
You can get in touch with me here if you have any more details you would like to send on.
james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
I found CarsIreland excellent
I found CarsIreland excellent. Bigger range of cars and easy to use website.
14 March 2024
Reply from CarsIreland.ie
Hi Marc,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear positive feedback.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi John/Lisa,
We appreciate you taking the time to leave us a review. We would love to get a bit more info from you on this.
Would you be happy to share in an email or have a quick chat on the phone?
You can get in touch with me here:
james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Easy to use
Easy to view cars and then go back to exactly where you were in your search, unlike other car sites
11 March 2024
Reply from CarsIreland.ie
Hi Joseph,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear positive feedback.
Kind regards,
James
CarsIreland.ie
Easy to use the site
10 March 2024
Reply from CarsIreland.ie
Hi Joseph,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear positive feedback.
Kind regards,
James
CarsIreland.ie
Waste of time no one replied to any of…
Waste of time no one replied to any of my questions about cars
10 March 2024
Reply from CarsIreland.ie
Hi Gary,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Paul,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Have not received a reply yet from…
Have not received a reply yet from Reynolds Car Sales in County Kildare. Your own staff member has gone out of his way to help me !!
Dave Crysdale
9 March 2024
Reply from CarsIreland.ie
Hi Dave,
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with our staff.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words to the team.
Kind regards,
Dave
CarsIreland.ie
A breeze of a deal!! 🤝
Gerry was very good at his job. Made buying a car a breeze so professional and accommodating. Would definitely recommend this garage. Thanks again Gerry.
8 March 2024
Reply from CarsIreland.ie
Hi Mary,
Thanks for taking the time to send this review. We're grateful for the feedback you have given, it is always great to hear positive feedback regarding your interaction with the dealership.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Aidan,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Ronan,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback.
Kind regards,
James
CarsIreland.ie
Fantastic service and professionalism
Dealing with Mr Murray from CarsIreland, has been very professional, prompt responses and extremely helpful. So great service and fantastic platform in which to buy and sell vehicles in a safe and efficient manor. Thank you to the Carsireland team, keep it up!
5 March 2024
Reply from CarsIreland.ie
Hi Marco,
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with James.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words.
Kind regards,
Dave
CarsIreland.ie
It is good but...
It is good. But the APP is quite annoying for a few reasons:
1- You cannot change the filter to KM instead of miles. They provided the service for Ireland so KM should be available too.
2- The "close" (X) button in the app, when you open a photo, has a lot of issues. Sometimes it is not possible to close or even to reach the button on Iphone 14 pro max.
3- It is not possible to save filters/searchs... If you want to find something specific you have to fill all the forms again
If these things didnt happen I would give 5 stars
5 March 2024
Unprompted review
Reply from CarsIreland.ie
Hi,
Thanks for taking the time to leave this review.
The feedback above on the APP is fantastic & we strive to keep improving our platform so keep an eye out over the coming months. All suggestions and improvements are always welcome. We 100% recognize the APP is outdated and some functionality is breaking on us as its 10 year old.
The good news is we are in the process of building our new APP on IOS & Android so we hope to have these things you mentioned improved come the summer.
You can get in touch with me here if you have any more details you would like to send on.
james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
A joy to use!
Your app and website are easily navigated. Crucially, you provide the annual road tax cost. As some advertisers do not provide the information; I would recommend that you require ALL advertisers to list the road tax cost. It is the key reason that I prefer your service to Carzone. The filters are well designed and the order of how the results are presented by price mileage etc. work like a charm.
25 February 2024
Reply from CarsIreland.ie
Hi Joseph,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear positive feedback around the specifics you found great.
Our APP is actually a little bit tired looking currently and will getting a revamp/new lick of paint over the coming months so keep an eye out and be sure to let myself know any feedback.
You can reach myself on the email - james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Great user friendly website
I found the site very easy to use and the filter great! I found a car that I am in the middle of buying. Thank you.
4 March 2024
Reply from CarsIreland.ie
Hi Geralyn,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear such positive feedback.
Kind regards,
James
CarsIreland.ie
No reply to enquiries.
3 March 2024
Reply from CarsIreland.ie
Hi Rachel,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Unfortunately I got zero interest
Unfortunately I got zero interest. I’ve sold many cars over the last 30 years. This was the 1st time I never even got a txt or email.
1 March 2024
Reply from CarsIreland.ie
Hi Justin,
We're very sorry to hear you've had a very poor experience on the site trying to sell your car.
We would love to help & offer some support. Is the advert still live?
Can you send me the info here: James.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
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