We went to different dealers during a week and no one has really helpful. My impression was they don’t want to sell a car but when we came to Carsa, Ryan was with us from the first minute very positi... See more
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I enquired about a vehicle with Carsa and was promptly contacted and provided with all of the information I needed. I attended on the day, was promptly greeted by Cameron who was friendly and professi... See more
Company replied
Easy and straight forward, friendly staff, dealt with Ryan through the whole process. As someone who runs Salea teams for 10 years, did everything you would expect, offered adds without the extra pre... See more
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Booked an appointment to come and pick up a new car. Was left waiting for over an hour. No “sorry for your wait” nothing. At one point they were all gathered round the main desk having a chat. Car i... See more
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Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Eastern Way, WS11 8XR, Cannock, England, United Kingdom
- 02046402207
Summer price drops
4.6
Excellent
67 reviews
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I enquired about a vehicle with Carsa…
I enquired about a vehicle with Carsa and was promptly contacted and provided with all of the information I needed. I attended on the day, was promptly greeted by Cameron who was friendly and professional from the outset. Two hours later (if that!) I was ready to walk out with a new car having done a test drive and completed the respective part exchange and paperwork. A fantastic service and a brilliant professional service provided by Cameron
26 August 2026
Reply from Carsa - Cannock
Dear Tim,
We are delighted to hear about your positive experience with us, from your initial enquiry to driving away in your new car. It's wonderful to know that our team provided you with all the information you needed and that the process was efficient and professional. Thank you for your kind words.
Best Regards,
The Carsa Team
Reply from Carsa - Cannock
Dear Nicola,
Thank you for taking the time to share your experience. We're delighted to hear that our colleague was friendly and helpful, and we appreciate your high recommendation. Your kind feedback is much appreciated.
Best Regards,
The Carsa Team
Great coffee
Great coffee - Faz helped me through the details in purchasing my new car - many thanks
25 August 2026
Reply from Carsa - Cannock
Dear Lance,
We're delighted to hear you enjoyed the coffee and that our team member was able to assist you thoroughly with the details of your new car purchase. Thank you for your kind words!
Best Regards,
The Carsa Team
Great Customer service and prices
24 August 2026
Reply from Carsa - Cannock
Dear Michael,
We are so happy to hear that you had a great experience with our customer service and found our prices to be satisfactory. Thank you for your kind words!
Best Regards,
The Carsa Team
Faz was excellent and very helpful…
Faz was excellent and very helpful would highly recommend
Will definitely get my next car from here
24 August 2026
Reply from Carsa - Cannock
Dear Peter,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was excellent and very helpful, and that you would highly recommend us. We look forward to assisting you with your next car purchase.
Best Regards,
The Carsa Team
Mis sold , not as advertised or as verbally sssured
Bought a vehicle , sight unseen , based on description and assurances of it being a one previous owner then travelled 3hrs to collect . Condition wasn’t as good as described , no reduction in price was possible, one private owner was confirmed by sales manager on site so I proceeded with purchase . On receiving the V5 from DVLA I found out the car had actually got 2 previous owners so contacted Carsa to complain & was told by the manager that it was because I was now the 2nd owner !!! I then raised a formal complaint with the company & expressed my concern that I had been mis sold the car was purchased by them with a V5 stating 1 former keeper , when I pointed out that that V5 would of stated 1 former keeper & the current keeper making 2 previous keepers at the point of sale they didn,t reply and stated that they couldn’t confirm that the vehicle had not previously been a hire or lease vehicle !! The moral here is do not believe the details this company give you either verbally or advertised. I would definitely not recommend them .
15 July 2026
Unprompted review
Reply from Carsa - Cannock
Dear CT Stafford,
We are very sorry to hear about your experience and the significant frustration this has caused. We understand your disappointment regarding the vehicle's condition, the discrepancy in the number of previous owners, and the lack of a satisfactory resolution. We are reviewing your feedback to understand what went wrong and to prevent similar situations in the future.
Best Regards,
The Carsa Team
Really helpful part ex a car with them…
Really helpful part ex a car with them second time now using carsa Cannock was nice to do it with the same sales as before faz is really good and works to what you want and makes things happen really pleased.
24 August 2026
Reply from Carsa - Cannock
Dear Rob,
Thank you for taking the time to share your experience. We're delighted to hear that you had such a positive experience with your part exchange for the second time, and that our team member at Carsa Cannock was so helpful in making things happen for you.
Best Regards,
The Carsa Team
Great experience
Great experience. Very helpful and friendly team who do not push or rush you into anything. Cameron gave us all the help and information we needed when purchasing our car
23 August 2026
Reply from Carsa - Cannock
Dear Ben,
Thank you for taking the time to share your experience. We're delighted to hear that our team was helpful and friendly, and that you felt no pressure during your car purchase. It's great to know that you received all the information you needed.
Best Regards,
The Carsa Team
Cameron took us through the whole…
Cameron took us through the whole process and made the purchase really easy.
20 August 2026
Reply from Carsa - Cannock
Dear Kelly,
Thank you for taking the time to share your experience. We're delighted to hear that our team member made the purchase process easy for you. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Everyone was very friendly and helpful.
19 August 2026
Reply from Carsa - Cannock
Dear Abigail,
Thank you for taking the time to share your review. We're delighted to hear that you found everyone very friendly and helpful, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
Faz sold me my car and was very helpful
18 August 2026
Reply from Carsa - Cannock
Dear Olivia,
We're delighted to hear you had a positive experience and that our team member was very helpful with your car purchase. Thank you for your feedback!
Best Regards,
The Carsa Team
Mo was really helpful when I was…
Mo was really helpful when I was purchasing my car, he was patient and explained things well and helping me understand details around the car the extended warranty etc.
Showroom was very warm though
17 August 2026
Reply from Carsa - Cannock
Dear Anna,
We're so pleased to hear that our team member was helpful, patient, and explained everything clearly during your car purchase, including the extended warranty details. We also appreciate your feedback regarding the showroom temperature and will look into it.
Best Regards,
The Carsa Team
Car not charged lucky to get home
Car not charged lucky to get home ! Instructions given were wrong had a day off work then cancelled . Cost me days wages no
Washer fluid in the car also . lad who dealt with it was great Mohamed but wouldn’t use again due to too many niggling bits . When u spending thousands u expect a bit more . Car is nice though .
15 August 2026
Reply from Carsa - Cannock
Dear Spencer,
We truly regret the issues you encountered with the car's charge and the incorrect instructions. Thank you too for highlighting the lack of washer fluid. We are reviewing our procedures to prevent these oversights.
Best Regards,
The Carsa Team
Very good service Mohamed very honest…
Very good service Mohamed very honest genuine guy appreciate the honesty
15 August 2026
Reply from Carsa - Cannock
Dear Selea,
Thank you for taking the time to share your experience. We're delighted to hear you received very good service and found our team member to be honest and genuine. We appreciate your kind feedback.
Best Regards,
The Carsa Team
Kash was very friendly and helpful
Kash was very friendly and helpful, made buying my car very easy. At Carsa they aren’t pushy like many other sales which makes the process a lot more relaxed.
15 August 2026
Reply from Carsa - Cannock
Dear Joanne,
We're so pleased to hear that your car buying experience was easy and relaxed, and that our team member was friendly and helpful. We truly appreciate your kind words.
Best Regards,
The Carsa Team
Mo was the guy who sorted everything…
Mo was the guy who sorted everything for us. Top man.
The showroom where all transactions are made is in desperate need of air con.
14 August 2026
Reply from Carsa - Cannock
Dear Mrs Freeman,
We're glad to hear our team provided excellent service. We appreciate you bringing the showroom's air conditioning to our attention; we are looking into this.
Best Regards,
The Carsa Team
Very good staff
Very good staff, friendly and helped me buy my car there and then! Would definitely recommend, felt very happy with the service
11 August 2026
Reply from Carsa - Cannock
Dear Tia,
Thank you for taking the time to share your experience. We're delighted to hear that our staff were friendly and helpful, allowing you to purchase your car on the same day. Your recommendation means a lot to us.
Best Regards,
The Carsa Team
Reply from Carsa - Cannock
Dear Mark,
We're so happy to hear you received great customer service at our Cannock store. We truly appreciate your positive feedback!
Best Regards,
The Carsa Team
Akaash- absolutely brilliant service
Akaash- absolutely brilliant service. Second experience at Carsa and nothing short of a great experience akaash put it the extra effort to make it a good deal.
9 August 2026
Reply from Carsa - Cannock
Dear Anya,
We're thrilled to hear you had another great experience with us and that our team went the extra mile to secure a good deal for you. Thank you for your kind words!
Best Regards,
The Carsa Team
Very welcoming
Very welcoming
When me and my partner arrived here we felt very welcomed and looked after by Akaash. He was able to sort us out with test drives the same day of looking at the cars. This helped us with our decision and the same day got the car that we wanted and loved! We then picked up the car the very next day. The whole time he helped us with anything that we need to do for the next stage.
8 August 2026
Reply from Carsa - Cannock
Dear Brad,
We're delighted to hear that you felt welcomed and well looked after during your visit. It's wonderful that our team member could assist you with test drives and help you find the perfect car so quickly. We appreciate you sharing your positive experience.
Best Regards,
The Carsa Team
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