I was reached out by Ansh, from CARS24 to purchase my car after posting it on CarSales. Ansh offered me decent money and a quick turn around. After a quick google meet a price was set for my c... See more
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Review summary
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Overall a good service. I was initially a bit sceptical (worried about online scams) but they were professional and the process went really smoothly. Once price agreed and car inspected the funds wer... See more
Company replied
I recently had to go through a warranty claim with Cars24 and honestly couldn’t fault the support I received from Emma and the Aftercare team. From the moment I raised the issue, Emma was profe... See more
Company replied
Nitin at Cars24 made the whole experience smooth and effortless, highly recommend these guys if you need to sell you car for the price you’ll be happy with.
Company replied
Company details
Written by the company
We're Cars24 Australia and we believe buying or selling a used car should never be stressful. That's why we've built an online platform where you can browse quality-checked cars or sell your vehicle for a fair price, and handle everything- finance, warranty, history report, PPSR and trade-in from the comfort of home. Your car arrives at your doorstep, and if it's not right, you can return it*. With teams in Melbourne, Sydney and Brisbane, and the backing of a global unicorn with over a decade of experience, we're here to make every car experience a happy one.
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4.3
Excellent
674 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Offered more money than trading in at a…
Offered more money than trading in at a dealership, and we're easy to deal with. Dealt with Indu who was helpful and always replied back quickly with any questions I had
8 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Dan, for your feedback! We’re glad to hear that you received a better offer and found the process easy to deal with. It’s great to know that Indu was helpful and responsive in addressing your questions. We truly appreciate your support!
-Cars24 Team
Reply from Cars24 Australia
Thank you, Tome, for your feedback! We’re glad to hear that you had a great experience with us. Your recommendation means a lot, and we truly appreciate your support!
-Cars24 Team
Reply from Cars24 Australia
Thank you, Indam, for your feedback! We’re glad to hear that you found the experience convenient and comfortable. We truly appreciate your support!
-Cars24 Team
Indu was very professional in arranging…
Indu was very professional in arranging the sale of my vehicle.
She was very knowledgeable and caring in the way she stepped me through the process.
29 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Mark, for your kind feedback! We’re glad to hear that you had a positive experience and that Indu’s professionalism and knowledge made the process smooth and reassuring for you. It’s great to know she could guide you with care throughout the sale. We truly appreciate your support!
-Cars24 Team
Whole process was very simple
Whole process was very simple. Extra payment for dropping off car instead of having them pick it up. From contact to payment 3 days. Legit company. Ayushi and Akhil were very helpful and kept us in the loop.
1 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you for your detailed feedback! We’re happy to know that you found the entire process simple and quick. It’s great to hear that our team kept you informed throughout and provided helpful support at every step. We truly appreciate your trust in us and your recommendation!
-Cars24 Team
This company was great for me
This company was great for me. It was a easy and Good way to sell a car. Not having to deal with stupid people on facebook marketplace. I couldn’t be happier. They paid me a fair price for my cx-5 mazda. I received the money in 48 hours and the next day they picked the car up. Thanks again Cars24.
2 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you for your feedback! We’re thrilled to hear that you had such a great experience selling your car with us. It’s wonderful to know that you found the process easy and convenient, and that you received a fair price with quick payment and pickup. We truly appreciate your trust and are glad we could make the entire experience smooth and hassle-free!
-Cars24 Team
I recently sold my car through Cars24
I recently sold my car through Cars24, and the entire experience was genuinely impressive. Nitin helped me for entire process and he is professional, friendly, and incredibly supportive. Nitin guided me through every step with clarity and patience, making what is usually a stressful process feel completely hassle‑free.
I highly recommend Cars24 to anyone looking for a simple, efficient, and trustworthy way to sell their car. Their professionalism and friendly service made all the difference.
2 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Prasanth, for your wonderful feedback! We’re delighted to hear that you had such an impressive and hassle-free experience selling your car with us. It’s great to know that Nitin’s professionalism, friendliness, and support made the process smooth and easy for you.
We truly appreciate your recommendation and are glad we could provide a simple, efficient, and trustworthy experience. Thank you for choosing us!
-Cars24 Team
Don't be fooled by these guys
Don't be fooled by these guys . They will tell you whatever they need to to sell a car . I'm an uber driver . It was one of the first things I told them . Which means I can't afford a long turn around transfering rego etc.
They told me it wasn't an issue and it was all good .
Now I'm stuck with a car for 2 weeks I can't drive . Thats 3000$ out of my pocket . They have done nothing to rectify the situation .
31 March 2026
Unprompted review
Reply from Cars24 Australia
Hi Edward, We’ve reviewed this case and can see the registration has now been updated and is reflecting online. The matter has been followed up to ensure everything is in place from our end.
– Cars24 Team
I trusted this service as I have sold…
I trusted this service as I have sold my car with self confidence and their inspector has encouraged and enough abilities with respect attitude to get all my way gone through smoothly. Everyone can try and feel the experience by yourself and I mean it’s well organised service. Kind Regards, Sophal
29 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Sophal, for your thoughtful feedback! We’re glad to hear that you felt confident and had a smooth experience selling your car with us. It’s great to know that our inspector’s professionalism and respectful approach made the process comfortable for you. We truly appreciate your recommendation and are happy we could provide a well-organised service!
-Cars24 Team
We had a very positive experience with…
We had a very positive experience with the sale of our Subaru Forester. It was such an efficient process only taking 5 days from video inspection to being collected by the car carrier. Full and reasonable payment occurred the day before collection. Process was kept on track by Nitin.
1 April 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Sharon, for your wonderful feedback! We’re glad to hear that you had such a positive and efficient experience selling your Subaru Forester. It’s great to know that the process was smooth from inspection to collection, and that the payment was timely. We’re also happy to hear that Nitin helped keep everything on track throughout. We truly appreciate your support!
-Cars24 Team
Great experience overall
The offer was below par initially but the good thing was that they did bring up their offer to match market. Ayushi was good with communication and negotiation. She was quite responsive with questions and explaining how the purchase transactions work for them. There was some delay with drop off due to weekend but the company was nice enough to offer a free pick up. The operations can be improved as nothing is perfect in this world. Overall, had a really good experience and will definitely reach out to them for the future as well.
30 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you for sharing such a detailed review! We’re glad to hear that your overall experience was a positive one and that our team could work with you to arrive at a fair offer. It’s great to know that Ayushi’s communication and responsiveness made the process smoother for you.
We also appreciate your patience regarding the delay and your understanding as we continue to improve our operations. Your feedback is truly valuable and helps us get better every day. We look forward to assisting you again in the future!
-Cars24 Team
Great experience with Cars24
Great experience with Cars24. Nitan was excellent to deal with—clear communication from start to finish, and everything that was promised was delivered. Made the whole process easy and stress-free. Highly recommend!
27 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Peter, for your wonderful feedback! We’re glad to hear that you had a great and stress-free experience with us. It’s fantastic to know that Nitan’s clear communication and support made the entire process smooth and that everything was delivered as promised. We truly appreciate your recommendation!
-Cars24 Team
I had a great experience selling my car…
I had a great experience selling my car through Cars24, all thanks to Nitin. He was extremely helpful and professional throughout the entire process. He guided me well and helped me get a better price than I expected.
Every transaction was smooth, transparent, and completely hassle-free. Nitin made sure everything was handled efficiently, which gave me a lot of confidence and peace of mind.
Highly recommend his service to anyone looking to sell their car easily and at a good price. Thanks again, Nitin!
27 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Bijay, for your wonderful feedback! We’re delighted to hear that you had such a great experience selling your car with us. It’s fantastic to know that Nitin’s professionalism and guidance helped you secure a better price and made the entire process smooth, transparent, and hassle-free.
We truly appreciate your recommendation and are glad we could provide you with confidence and peace of mind throughout the journey. Thank you for choosing us!
-Cars24 Team
Reply from Cars24 Australia
Thank you, Owen, for your feedback! We’re glad to hear that you had a positive experience with our communication. Keeping our customers informed and supported throughout the process is very important to us. We appreciate your support!
-Cars24 Team
I had a great experience with Goldy.
I had a great experience with Goldy.
Whenever I asked something, he always replied very quickly and answered all my questions. Highly recommend this company.
28 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Kato, for your kind feedback! We’re glad to hear that you had a great experience and that Goldy was responsive and helpful in answering all your questions. Your recommendation means a lot to us, and we truly appreciate your support!
-Cars24 Team
Highly recommend Nitkin and Shashank at Cars24!
Nitkin and Shashank were excellent to deal with at cars24. Very attentive, knowledgeable and friendly. Highly recommend if you’re thinking about selling your car
23 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, James, for your wonderful feedback! We’re glad to hear that you had a great experience with Nitkin and Shashank. It’s fantastic to know that their attentiveness, knowledge, and friendly approach made the process smooth for you. We truly appreciate your recommendation and support!
-Cars24 Team
Sold our car to Cars24 with Indu’s…
Sold our car to Cars24 with Indu’s help. While the initial offer was low, the later offer was better and made things much easier for us. The submission of photos and video inspection process was simple, efficient and quick! I believe normally arrangements are made to pick up cars but I agreed to drop it off as their site is not too far from home. Excellent team and would highly recommend!
26 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Lara, for your detailed feedback! We’re glad to hear that the revised offer worked well for you and helped make the process easier. It’s great to know that you found the photo submission and video inspection simple and efficient. We also appreciate your flexibility with the drop-off and are happy everything went smoothly. Your recommendation means a lot to us—thank you for your support!
-Cars24 Team
I sold my car using Cars24
I sold my car using Cars24. Cars24 completely lived up to their contract commitments. Any questions or concerns were quickly resolved by Indu at Cars24
25 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Michael, for your feedback! We’re glad to hear that we lived up to our commitments and that your experience was smooth and reliable. It’s great to know that Indu was able to promptly address your questions and concerns. We truly appreciate your support!
-Cars24 Team
Selling your car with Anshu & Harshal from Cars24
Anshu, Harshal & Ronit from Cars24 made the experience of selling a car enjoyable
There were no delays, the information they gave me was accurate, they were fair in negotiations and they arranged everything from virtual inspections, money transfers and pick up in a streamlined process.
Thanks Cars24 team
24 March 2026
Unprompted review
Reply from Cars24 Australia
Thank you, Damo, for your wonderful feedback! We’re glad to hear that your car-selling experience was smooth and enjoyable. It’s great to know that Anshu, Harshal, and Ronit provided accurate information, fair negotiations, and handled everything efficiently from inspection to payment and pickup. We truly appreciate your support!
-Cars24 Team
The process was quite tedious and…
The process was quite tedious and whilst advertising a sale and payment within 24 hours we have been in discussions for over a week and we still have not been paid for the vehicle, despite being told it would be settled. However the people IE Vansh & Akhil were polite and considerate. The video inspection format did not work as such as the access code required another character.
19 March 2026
Unprompted review
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