UPDATE, moved to 4 stars from 1. Problem with double order resolved, plates arrived after a few days. Customer services still vague as was order status. Scammed? Ordered plates, never received an emai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Plate came pretty promptly. The pink border is not as bright as advertised but I don't mind that. Unfortunately there is a hair ingrained into the plate that is not that big a deal but a bit off putti... See more
Received plates very quickly. Unfortunately plates not road legal as did not have makers details and British Standard number. Ordering page is a bit misleading as drop down menu defaults to custom p... See more
I ordered five number plates on the evening of 11th November, then realised I needed to add one more. I emailed customer services that same evening and received a helpful reply just after 7am the n... See more
Company details
Written by the company
HIGH QUALITY NUMBER PLATES FOR CAR & MOTORBIKES
Contact info
Online, Online, Online, United Kingdom
- sales@carplatesdirect.com
- carplatesdirect.com
3.7
Average
1K reviews
Replied to 16% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Carplatesdirect
Your positive feedback made our day!
Easy to use Web site and pay pal
Easy to use Web site and pay pal, got delivered within 3 days excellent service, very pleased with my new plates.
19 September 2024
Unprompted review
Reply from Carplatesdirect
We're thrilled to have met your expectations! Your satisfaction is our priority, and we're here for your next personalized plate order.
Happy with the product and the…
Happy with the product and the services, quick and efficient, one of the plate was damaged in post but was replaced with new one straight away without any fuss.
Thank you. recommended..
16 September 2024
Unprompted review
Reply from Carplatesdirect
We're thrilled to have exceeded your expectations! Your satisfaction is a testament to our commitment to quality and service.
Excellent plates so easy to design &…
Excellent plates so easy to design & order -
Delivered well packaged
Look smart on car
Thanks - Highly Recommended
15 September 2024
Unprompted review
Reply from Carplatesdirect
Thanks for your kind words! We're thrilled you're happy with your plates. Count on us for any future plate needs you might have.
Great quality
Great quality, exactly as specified,well packaged and fast delivery. Will use again. Highly recommended 5*
18 September 2024
Unprompted review
Reply from Carplatesdirect
We're delighted to hear you love your plates! Your satisfaction is our priority, and we're here for your next personalized plate order.
Brilliant service ordered Friday lunchtime!
Brilliant service ordered Friday lunchtime delivery Sunday lunchtime by Royal Mail fitted to car in the afternoon what a great experience and the price was very reasonable 5*****
13 September 2024
Unprompted review
Reply from Carplatesdirect
Your positive feedback made our day! We're committed to providing top-quality plates and can't wait to assist you in the future.
Great service quick delivery just right…
Great service quick delivery just right thanks
10 September 2024
Unprompted review
Reply from Carplatesdirect
Your satisfaction drives us! We're dedicated to crafting exceptional quality and can't wait to help you with your next set of plates!
Fast delivery and exactly as described.
Fast delivery and exactly as described.
12 September 2024
Unprompted review
Reply from Carplatesdirect
Thanks for choosing us for your plate needs!
Amazing plates 👍
Great plates, look great on my car, very quick delivery and can’t recommend them enough, definitely worth every penny
6 September 2024
Unprompted review
Reply from Carplatesdirect
Your positive review means a lot! We're ecstatic to have met your expectations and are here whenever you're ready for your next order.
Easy to order and turnaround was really…
Easy to order and turnaround was really quick, excellent service
6 September 2024
Unprompted review
Reply from Carplatesdirect
We're thrilled to have earned your trust! Let's keep the momentum going with even more orders in the future!
Very easy process every step of the way…
Very easy process every step of the way and very fast service orderd on a nightshift and received the next day amazing
8 September 2024
Unprompted review
Reply from Carplatesdirect
Thanks for your glowing review! We'll continue to deliver the same level of quality and service for all your future plate endeavours.
Fast and Efficient
Fast, efficient. I mde a mistake and they corrected it with one email
6 September 2024
Unprompted review
Reply from Carplatesdirect
Your satisfaction is our ultimate reward! We're delighted to have provided you with plates that meet your needs.
Quality Plates and Quality Service!
Really pleased with the quality of the plates and prompt delivery!
12 September 2024
Unprompted review
Reply from Carplatesdirect
Your happiness is our priority! We're delighted to hear you're satisfied with your plates.
Plates arrived quickly
Plates arrived quickly, as described, and at a reasonable price, no complaints, thanks.
24 August 2024
Unprompted review
Reply from Carplatesdirect
Your feedback is truly appreciated! We're thrilled to have exceeded your expectations with our plates.
Good experience
Good price, fast delivery at standard rate and plates turn up exactly as shown on screen
2 September 2024
Unprompted review
Reply from Carplatesdirect
Thanks for choosing us for your plate needs! We're thrilled you're pleased with our products.
Great overall service
Ordered 3 sets. All great quality, fast delivery and good price.
6 September 2024
Unprompted review
Reply from Carplatesdirect
We're thrilled to have met your expectations with our plates.
Order received very quickly
Order received very quickly. An excellent quality Reg plate with choice of colour of screws. Great, thank you.
10 September 2024
Unprompted review
Reply from Carplatesdirect
Thanks for your glowing review! We're delighted to have earned your trust.
No BS
No BS. Just sent the plate and arrived within 48 hrs. 100% would use again
15 August 2024
Unprompted review
Reply from Carplatesdirect
Michael, We're overjoyed to hear you're satisfied with your plates! We can't wait to assist you with your future plate needs.
Reply from Carplatesdirect
Thanks for your positive feedback!
Very pleased with plates
Very pleased with plates. Easy to place the order and straightforward.Delivered as expected and well wrapped.
31 August 2024
Unprompted review
Reply from Carplatesdirect
Your satisfaction is our top priority! We're delighted to have provided you with plates that meet your needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.