Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... See more
Company replied
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Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... See more
Company replied
£3000 of carpets arrived with no warning to our house that was being renovated! I repeatedly emailed to say we needed 24 hrs notice to make room and get someone there! The delivery people emailed me 4... See more
Honestly, I was sceptical about ordering Amtico from an online retailer - it's a lot of money if it doesn't arrive or if its poor quality, etc, but was very happy with this company. I requested multip... See more
Company replied
Company details
Written by the company
Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.
Contact info
Unit 17 Great Western Business Park, McKenzie Way, WR4 9GN, Worcester, United Kingdom
- 01905 954045
- sales@carpetandflooringonline.com
- carpetandflooringonline.com
4.4
Excellent
418 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Good and efficient customer service
They show their after sale customer service in an efficient manner and replace a problem pack with a speed parcel delivery service within a few days.
24 October 2022
Reply from Premier Carpet & Flooring Online
So glad we were able to help, thanks for taking the time to review us.
Best price that I could find for a…
Best price that I could find for a faultless product. Thanks for the advice Tom.
20 October 2022
Reply from Premier Carpet & Flooring Online
Great to hear thank you
Reply from Premier Carpet & Flooring Online
Thanks for the review!
Simple order process and excellent…
Simple order process and excellent after care service along with very competitive pricing. Puts local suppliers to shame.
14 October 2022
Reply from Premier Carpet & Flooring Online
So pleased you received such great service from our team
Great price for Amtico flooring and…
Great price for Amtico flooring and excellent pre-sale support from Tom. Product arrived quickly and well packed. Would definitely recommend 👍
10 October 2022
Reply from Premier Carpet & Flooring Online
Thanks so much for taking the time to review us, we will pass on your great feedback to Tom
Great service as usual 👌🏻
15 September 2022
Reply from Premier Carpet & Flooring Online
Great to hear, thanks!
Amtico Form, great service and price
I was a little dubious at first but I was reassured by other reviews.
First class service with unbeatable prices. Very happy with our Amtico Form flooring.
10 October 2022
Reply from Premier Carpet & Flooring Online
Glad we were able to deliver, thanks for the review!
Reply from Premier Carpet & Flooring Online
That's great, thanks for taking the time to review us
i would like to return it purchase and have my money returned, when i removed the carpet , there is a maple wood flooring underneath, i just need yo clean it up, i thereforre dont need the Amtico.,
i have purchased amtico.from you , ehen i took up the carpet where the plank was to go, already wood floor fitted there fore i would like to return and have my money back please,
21 September 2022
Reply from Premier Carpet & Flooring Online
Hi, please send your enquiry to sales@carpetandflooringonline and they will be able to look into this for you. Thanks
The quality and service was very good
15 September 2022
Reply from Premier Carpet & Flooring Online
That's great to hear! Thank you
A* Amtico suppliers.
Great customer service and an unbeatable price for my Amtico click-smart flooring.
Delivery was quick and you were updated regularly.
The product was packaged well and all the boxes were in immaculate condition on the pallet.
Installation was easy and not a single plank was damaged out of 19 packs.
Would definitely recommend.
15 September 2022
Reply from Premier Carpet & Flooring Online
Thank you so much for taking the time to leave us such a great review, we hope you enjoy your new floor for years to come.
Helpful advice on the phone
Helpful advice on the phone. Flooring bought and dispatched as agreed.
10 September 2022
Reply from Premier Carpet & Flooring Online
So glad we were able to help, thanks for the review
Great service
Great service, easy to talk to and deal with. Spot on with the price. Just ensure you check delivery as I had a call back and extra charge due to length and minimal spend from Ted Todd. Other than that…. I recommend
6 September 2022
Reply from Premier Carpet & Flooring Online
Thank you, glad we were able to help!
Would recommend this company
Easy to deal with salesman who supplied competitive placed good quality carpet. Delivered and fitted by two fitters who were professional, prompt and polite. Would recommend this company.
1 September 2022
Reply from Premier Carpet & Flooring Online
Thank you for taking the time to review us, that's great to hear.
Fj floors ltd
Great service great communication.. will certainly be using them on a regular basis..
31 August 2022
Reply from Premier Carpet & Flooring Online
Great! Glad we were able to deliver, look forward to supplying to you again soon.
I ordered Amtico flooring and received…
I ordered Amtico flooring and received good advice about how much to order, length of strips and glue. Communication was good, and delivery as expected
30 August 2022
Reply from Premier Carpet & Flooring Online
Great to hear you were pleased with our service. Thank you
Great product and fast delivery
Great product and fast delivery, will recommend for buying flooring online. Good selection especially for Parador.
8 August 2022
Reply from Premier Carpet & Flooring Online
We hope you enjoy your new Parador floor for years to come. Thanks
Good service
Very good communication, fast response and very easy to order as they send you an email link to confirm your order.
Recommended.
29 July 2022
Reply from Premier Carpet & Flooring Online
Thank you for recommending us, pleased we were able to help
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