Price was good. Just need more accuracy with compatibility with vehicle. The counter service is also very slow, you really need more than 1 person at the counter when there's a queue waiting. Witnes... See more
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Review summary
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Reviews shaping this summary
Still have not received order. I have now. Yes this order was late and I was beginning to wonder if it would arrive at all. Customer Service got in touch and laid my fears to rest. Two ladies acting i... See more
Company replied
Have ordered from CarParts4Less before, what was different this time was the parts was delivered by themselves and not via a 3rd party. The parts arrived within two days and the filter that was missi... See more
With the summer discount Car Parts for Less were particularly good value for my service parts. It was the delivery that really excelled though. I ordered late in the afternoon and at just gone 8 the n... See more
Company details
carparts4less.co.uk Details
Written by the company
- CAN'T GET THROUGH?
- New Hotline Number: 0203 788 7833
- URGENT CALLBACK?
- Fast E-MAIL Response: CP4LTP@carparts4less.co.uk
- EMERGENCY CONTACT
- Hotline Number is 0203 788 7833 -- Monday - Saturday, 9:00am-5:30pm
Contact info
4.4
Excellent
21K reviews
Asks customers to review
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The service was great experience but…
The service was great experience but could have earned a 5 star review. I expected customers should be notified when their orders are ready for pick up instead of the customer waiting endlessly checking emails and having to call and chased up before confirmation for collection. Overall, the customer service experience was great and very helpful staff.
28 April 2026
Cheaper to buy here with discount
Cheaper to buy here with discount. Normally go direct cost more always.
Thanks for good service too.
20 April 2026
Cheap and cheerful.
Cheap and cheerful.
I picked the order up and it was a different name on the building so that was a bit confusing but overall it was a good experience.
18 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Part not available for collection also…
Part not available for collection also not available for delivery, date available 1st January!!!!!! And feedback doesn't work what gives
Been using this company for awhile, not had problems before, well will buy from Amazon.
And to trust pilot.com your calendar is 1 day out as today is the 24/04/26 not 23/04/27
23 April 2026
Unprompted review
Reply from Car Parts 4 Less
Hi,
Thank you for taking the time to leave a review.
We take all our customer feedback seriously, whether it’s positive or negative, because we’re always looking at ways we can improve our service.
We would like the opportunity to address your concerns, but we are unable to contact you directly. If you would kindly email cp4ltp@carparts4less.co.uk, one of our representatives would be happy to get in touch and look into this for you.
Regards
Great priced parts
Great priced parts, readily available for my car. Excellent quality parts.
31 March 2026
Excellent service and price
14 April 2026
quick delivery
13 April 2026
Poor service.
Paid for express delivery, got an email confirming delivery by Tuesday 14 Apr, called on Tuesday 14 Apr to ask where the parts were and was told they would be delivered Wed 15 Apr! If you can’t uphold your end of the agreement, don’t just leave your customers hanging.
13 April 2026
Reply from Car Parts 4 Less
Hi,
Thank you for your understanding and giving me the opportunity to address your concerns.
Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.
As we have addressed all your concerns raised, we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.
Regards,
Good price for a car battery
Good price for a car battery, ready to collect the following day.
13 April 2026
Was excellent service
6 April 2026
I paid for express delivery
I paid for express delivery, I was told that it would arrive on Wednesday 8/4/26, it actually came on Friday 10/4/26.
7 April 2026
Reply from Car Parts 4 Less
Hi,
Thank you for your understanding and giving me the opportunity to address your concerns today.
Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.
As we have addressed all your concerns raised and explained the reasons for the service you have encountered, we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.
Regards
Best place for you parts
Good price, variety of choices..fast delivery or pick up from local eurocarparts!
Good customer service there to , they double check if is the right part for me!!!
7 April 2026
Great brands at great prices.
Easy to navigate website. Top quality brands on offer at Great prices and always a discount code making it more appealing. Click and collect at a time to suit you. No brainer really! Will always be my go to place for car parts.
4 April 2026
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