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Rated 5 out of 5 stars

I used a few times recently Caroutis from Bucharest Otopeni airport. I learned initially about them from a low cost travel company. I definitely prefer though booking directly - it comes with offers,... See more

Rated 5 out of 5 stars

I was pleasantly surprised by the whole experience. We had a small "accident" (someone scratched the front bumper on a Sunday evening around 9 pm) but we called the people at Caroutis and they pic... See more

Company replied

Rated 5 out of 5 stars

Stefan went above and beyond to fulfill our needs and proved to know the business and services very well. Renting a car was so easy and the service provided was flawless. Highly recommended and will d... See more

Rated 1 out of 5 stars

the worst airport and immigration staff, you can think of not having the basic knowledge of laws. non professional, racist.

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Recreational Vehicle Rental Agency
  4. Van Rental Agency

Information provided by various external sources

We are a car rental company with over a decade of experience in the field in which we operate; we started in a team of only two people, with a passion for cars and an ambition for success. From the beginning until now, our mission has remained unchanged: to always respond to requests with the best quality services, based on the values that helped us win our place in the market: we believe in professionalism, we make personalized offers, depending on customer requests and priorities, and we offer flexibility in services, so we constantly adapt to each new circumstance. We are innovative and responsible: we brought to Romania the first car fleet of electric cars, bringing the car rental market in the country with a step into a future based on social responsibility.


Contact info


4.0

Great

TrustScore 4 out of 5

243 reviews

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Rated 5 out of 5 stars

Stefan went above and beyond

Stefan went above and beyond to fulfill our needs and proved to know the business and services very well. Renting a car was so easy and the service provided was flawless. Highly recommended and will definitely be using their services again, especially with Stefan's help!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Caroutis Rent a Car…

My experience with Caroutis Rent a Car exceeded all expectations. From the moment I booked online to the time I returned the vehicle, everything was handled with the utmost professionalism and efficiency.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

The best service from Stefan

The best service we could have asked for! I cannot praise enough the customer service. Stefan made sure we got the right car for our needs (to suite a big family plus luggage) and made sure we had the best option. Communication was spot on, friendly but professional, Stefan showed great knowledge of their cars and services and helped us make an informed decision. We will definitely be back in touch with him on our next trip with the trust that hiring a car is now hassle-free. Thank you!

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Good Cars

Good Cars, easy reservation, on-time service. Every thing was perfect and I liked their professional service

25 November 2023
Unprompted review
Rated 5 out of 5 stars

One of the best decision I ever made…

One of the best decision I ever made was renting a car with this company. We had a wonderful experience! Everything was explained in detail, and Alex and Stefan were very helpful through the whole process. Do not hesitate to deal with them!

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Booking was effortless

Booking was effortless, and the staff was welcoming. The car was clean and ran smoothly, making my trip enjoyable. They offer a great selection of cars.

What sets them apart is their exceptional customer service, helpful tips, and transparent pricing. Returning the car was hassle-free

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience in renting a car

It is such a nice experience renting a car here. The stuff is very professionally trained and helpful, giving you lots of informations and the best deals for renting a car. Also, the cars are very well maintained and you will see just the latest cars of any brand you want.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

GREAT RENT

My experience with this car rental service in Bucharest was nothing short of exceptional. Right from the outset, the quality of communication was superb, making the entire process smooth and hassle-free. The vehicle handover was remarkably fast and easy. Also the return of the car was very quick and easy for us, having the full cover from the office at the pick up. I would kindlu recommend to try them on your next trip to Bucharest!

29 November 2023
Unprompted review
Rated 1 out of 5 stars

Attention!

Attention!
insurance fraudsters in Cluj Napoca Organized crime! I rented a car on the wizzair website. I received a Logan car with a lot of scratches, dents and rust. I took a video and a photo of the car. During the return, they tried to find and pay for more and more small scratches which, according to the recording, were already on the car. They said that if I don't pay they won't take me to the airport. When I showed that the scratch was visible on the recording, they checked and find the new scratch on the car. And they did it again and again. In order not to delay the machine, I paid 300 euros for a small scratch not caused by me. On the way to the airport, the middle-aged bespectacled operator finally told me that they were running this scam as a business.

19 February 2023
Unprompted review
Rated 1 out of 5 stars

They stole me money without my…

They stole me money without my consentement and they force you to sign in the drop off. Very aggressive and they stole me 600 euros without my consentement et force you to sign! Don’t sign

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Fast guy

Fast guy. Alex is a nice guy, car was clean and has no damage. They took us back to the Airport and it was nice.

26 July 2022
Unprompted review

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