This is by far one of the worst platform to use.. are you still want to running business or not? How a scammer can control my account that directly login from my google through 2FA verification? 2 sel... See more
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See what reviewers are saying
Such a lousy system running by bunch of incompetent monkeys. My account got suspended for no reason. We were trying to bring down those scalpers who are trying to sell graphic cards, CPUs at higher pr... See more
Good idea, putrid company, disgusting customer service. When sellers commit fraud, they never lift a finger to help. I was sold a $600 music keyboard that stopped working as soon as I got home. It's c... See more
Although I had some good experiences with buying on this website, you should note Carroussel does nothing in case the transaction go0es wrong, in my case because the products are faulty. Worse, they k... See more
Company details
Information provided by various external sources
Carousell is a smartphone and web-based consumer to consumer marketplace for buying and selling new and secondhand goods.
Contact info
Ayer Rajah Crescent 71, 139951, Singapore, Singapore
- carousell.com
1.2
Bad
151 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No option to report gougers
No option to report gougers, lowballers, scammers, and inaccurate information. Website is broken on mobile, possibly to force you to use the app.
13 July 2019
Unprompted review
Stupid Carousell
Stupid Carousell , tried register with many username , all are taken . Nani TF with your system , Suck
tried username
YGODLBESTDEALER
YGO99.99EXP
YGODLSELLER
BESTYGODEALER
18 April 2019
Unprompted review
It’s an ok site
It’s an ok site they have an app you can download ,
I agree with the comment below their support system isn’t of much help scammers can get away with your money . How ever being vigilant & comon sense goes a long way never pay for large priced items to be sent only to pay on pickup. Not always check sellers feedback etc.
20 January 2019
Unprompted review
Full of Scammers - No support - No Trusted Payment System - No Refunds
Many sellers on Carousel are scammers because they can get away with it as the site is not policed.
They advertise items such as mobile phones very cheap and encourage you into paying for it using an insecure form of payment. Then they stop contact and the item never arrives.
No way to get your money back.
No way to directly contact anyone in Carousel for assistance.
No way to talk to Carousel staff.
When you report an incident through their messaging system nothing happens.
Even if you were smart enough to pay via PayPal and mark payment for goods to get your buyer protection it takes 3 weeks to get your money back.
My experience is not a one off. I have witnessed scores of scammers on Carousel. Even one that scammed me yet Carousel did nothing despite multiple reports and complaints. The scam account is hence still active.
There are a few genuine sellers but many of the listings are months old as the system does not automatically purge old listings.
This site is hence HIGH RISK! FORGET THIS SITE!
8 September 2018
Unprompted review
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