Carnival Concierge UK Reviews 

24
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Carnival Congierge is such a professional and excellent business! Our Mas band has been working for years with Alexis and every year there is great communication, team work and good results. If you ar... See more

Rated 5 out of 5 stars

Carnival Concierge services are one of a kind. The team is extremely responsive and flexible. Excellent service for the price point. This will be my only go to for Notting Hill Carnival. Thank you all... See more

Rated 5 out of 5 stars

I am so grateful for the service of Carnival Concierge. Traveling to carnival and having last minute changes with pick up dates and arrival times can complicate things. Carnival Concierge has always h... See more

Rated 5 out of 5 stars

I live in Belgium and it was impossible for me to attend package distribution . Carnival handled it for me perfectly …. I was in contact with them all along. Service on point

Company details

Written by the company

Carnival Concierge UK (CCUK) is a luxury lifestyle brand focused on providing its members with individualised luxury experiences based around carnival and Soca music. CCUK offer premium on the road packages at national & international carnivals as well as a variety of bespoke experiences including all inclusive dining, spirit tastings & concierge services all steeped in historic & present day Carnival tradition.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(24)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good vibes all round

I’ve attended a number of Carnival Concierge events both virtually and in person and they’ve been nothing short of fantastic!

Carnival Concierge always goes above and beyond to provide the best possible experience for their customers through the food, drinks and entertainment on offer and all at an excellent price too!

Looking forward to attending another CC event soon!

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Rum, soca, jerk and VIBESSSSS!

As soon as lockdown measures started easing I had to attend a Carnival
Concierge event in the flesh!

Having enjoyed many of the lockdown events I wanted to get the quality I have been used to in person! I was not disappointed!

The customer service, quality, music and bespoke rums were all on point! I felt welcomed from the moment I stepped in and this theme continued throughout the day. This will definitely be a new weekly spot for me and my girls!

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Good rum, good vibes, good times

Have frequented their online rum tastings all through lockdown and really enjoyed the selection and the service. The kick off of their backyard jam session was a fantastic way to celebrate the world slowly reopening with good food and good vibes. Will definitely make it a regular weekend sesh.

6 June 2021
Unprompted review
Rated 1 out of 5 stars

I live in the local area and was really…

I live in the local area and was really excited about rum and jerk and soca just around the corner. Would have been very happy to spend a bit of money on food and drink and there was quite a few of us. Sorry but none of is wanted to pay ten quid each to sit in a car park and listen to a crap sound system. Good luck with the business but you won't win local trade by arrogant pricing. I don't mind paying a few quid in but a tenner on a Sunday is a joke.

6 June 2021
Unprompted review
Carnival Concierge UK logo

Reply from Carnival Concierge UK

We’re sorry you experienced our pricing as arrogant. These are standard pricing for soca parties. £5 plus booking fee in advance and £10 on the door. Considering hospitality has taken such a hit during the pandemic we ensure that our DJs and staff get paid at pre-pandemic rates. Respect for our hospitality staff is paramount. We hope you find something else in the area suitable for your taste and budget.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look