I've had mine since the holidays. Attached it to my windshield once. Hasn't fallen off yet through the icy northeast winter we just had and holding strong through the hot summer. Only reason I can't... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I bought a 3 pack of the car mounts when there was an sale, and while it didn’t want to stick initially, after I rinsed it off on the sink it worked great! This definitely seems like a gimmick, but it... See more
Company replied
Amazing product! I previously purchased a similar mount from a competitor, and the quality was very disappointing. Despite their claims, the cheaper version would only stick to smooth surfaces. T... See more
Company replied
Charlie handled my delivery problem with so much professional poise and joy, that my dissapointment turned to joy, when offered a new shipping solution! Instead of trying to send my returned to sender... See more
Company replied
Company details
Written by the company
Your one-stop store for the latest car accessories.
Contact info
United States
- hello@carmount.com
- carmount.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Purchased this in good faith
Purchased this in good faith, but lost . Item didn’t work called customer service, didn’t answer. Checked under returns, you can return it to Estonia for about $40.00 So thought everyone should know about this company. Wish I had checked reviews before purchasing. They are not a good company, do,your homework
23 May 2026
Unprompted review
Reply from Carmount.com
Thank you for your feedback, and we are sorry to hear about your experience - this is not the standard we hold ourselves to and we want to make it right.
We are concerned to hear that our customer service did not pick up when you called. Our team operates Monday to Friday and we make it a priority to respond to every customer - we want to understand what went wrong on our end.
We have already requested your contact details through Trustpilot and would really like to get to the bottom of this for you. Please get back to us through the letter - we do not want to leave this unresolved.
CARMOUNT
If I could give zero stars I would
If I could give zero stars I would. What a waste of money. The $10 ones from Walmart are better ! DONT FALL FOR THE MARKETING. oh and if you want a refund the address is in ESTONIA!! Good luck paying $35 just to return items. Def NOT WORTH IT. poor quality. Poor product. Poor customer service and NO TRUTH about company on web site
4 June 2026
Unprompted review
Reply from Carmount.com
Thank you for sharing this - we hear the frustration and we genuinely want to address it.
What you have described across quality, service and the returns process is not something we are comfortable leaving unaddressed. Every point raised matters to us and we want the chance to look into your specific case properly and find a fair outcome for you.
We have already reached out through Trustpilot requesting your order details. Please get back to us - we are committed to getting this resolved and showing you a side of CARMOUNT that does not match the experience you have had so far.
CARMOUNT
Exceptional customer service from a company that genuinely cares
I initially purchased the CarMount Clutch-X through Amazon. The mount itself attached securely and worked exactly as advertised, but the magnetic hold on my iPhone 15 Pro was not as strong as expected, causing the phone to rotate slightly over bumps.
What happened next was genuinely impressive.
Ats, the CEO of CarMount, personally contacted me, listened carefully to the issue, and worked with me to find the right solution. Rather than offering a generic response, he took the time to understand my phone and case setup and concluded that I may have received a faulty unit.
Charlie from the customer support team then took over seamlessly. He arranged a completely free replacement Clutch-X and even included a complimentary CarMount MagSafe case so I could test the new mount under the best possible conditions. The entire process was fast, personal, generous, and remarkably easy.
This is how customer service should be done. Products occasionally have issues, but the real measure of a company is how it responds when something is not quite right. CarMount did not become defensive, make excuses, or leave me chasing them. They proactively reached out, took ownership of the problem, and went well beyond what I expected to make it right.
A huge thank-you to Ats and especially Charlie for the outstanding service. CarMount has earned my trust and my future business. It is refreshing to deal with a company that clearly stands behind its products and genuinely values its customers.
5 June 2026
Unprompted review
Reply from Carmount.com
Thank you so much for taking the time to write such a detailed and thoughtful review - this one genuinely moved the whole team.
Reviews like this remind us exactly why we do what we do.
A mount rotating over bumps is not the experience we build for, and we are really glad Ats was able to step in personally, understand the full picture and make sure the right solution was found. That personal approach is something we care deeply about at every level of the company - from the CEO to the customer support team - and it means a great deal to hear it recognised so clearly.
Arranging a free replacement and including the MagSafe case to make sure everything was tested is exactly the kind of ownership we ask of our team every single day. Seamless, fast and generous - that is the standard we hold ourselves to and it is incredibly rewarding to hear it landed that way for you.
You put it better than we ever could - products occasionally have issues, but how a company responds is what defines it. We never want any customer to feel like they are chasing us or being left without a solution, and your experience is a reminder of why that commitment matters so much to us.
Thank you for the trust, for the kind words about Ats and Charlie, and for giving us the chance to make it right. We are proud to have earned your future business and we promise to keep deserving it.
CARMOUNT
I love my carmount
I love my carmount and unfortunately left it in a rental car recently, no worries for I bought 4 more so that won’t happen again!! Do yourself a favor and buy a couple for yourself 😉
26 May 2026
Unprompted review
Reply from Carmount.com
Losing one in a rental hurts but coming back for four more tells us everything we need to know.
Thank you for sticking with us and for the kind words!
CARMOUNT
Carmount was exactly what I had hoped for!
Carmount was exactly what I had hoped for but was initially skeptical. It actually worked!! I've been trying to find something that would actually adhere to the fancy ribbed dash I have in my F150 and this was perfect! It HELD!!
I can now move my phone to an area outside of my driving sight lines. The only thing better would be phone charging capabilities but I don't mind running a cord over.
28 May 2026
Unprompted review
Reply from Carmount.com
Skeptical going in and walking away impressed - that is always the best kind of outcome. A ribbed F150 dash is no easy surface to crack and really glad the Clutch X held firm where everything else fell short.
The charging suggestion is noted and appreciated - thank you for the honest feedback and the kind words!
CARMOUNT
Clutch-X phone holder
I got Clutch-X phone holder few months ago and after testing it I found that it has pretty good suction power as well as strong magnet, and I mean strong magnet, you need to kinda slide the phone of the holder because pulling it will absolutely rip the holder from you glass surface. I live in Saskatchewan, Canada and we have perfect weather to test any car accessories, we go from -40°C/ f in winter to 40°C/ 104° f in summer time. Suction hold for 3 days on first try but it failed when we had weird weather, it went from 25°C to -15°C/ 77°f to 5°f over the night, second time it hold for about 2 weeks after which I removed it and put some hand cream on suction cup ( we are entering summer time and this works with all my suction cups) and it's still attached to my windshield, it's been over a month now. Also the whole twist to suck system is very handy, kinda wish my suction cups for work would come with same system ( tile setter). I already recommended this to my friends and family so yea, I definitely recommend this phone holder. I only tested it on glass surfaces btw.
1 June 2026
Unprompted review
Reply from Carmount.com
This is one of the most thorough reviews we have ever received and we are genuinely grateful for it.
From the extreme temperature swings to the magnet strength to the twist-lock system - every detail covered and every box ticked in some of the harshest conditions imaginable. Saskatchewan winters and summers are no joke and really glad the Clutch X has proven itself through both.
Thank you for the recommendation to friends and family - it means the world to the whole team!
CARMOUNT
Good product
Good product, high quality, probably best phone holder ive owned so far
1 June 2026
Unprompted review
Reply from Carmount.com
Thank you - high quality and the best you have owned so far is exactly the standard we build to every time.
Really glad it is living up to that!
CARMOUNT
after trying several other brands that…
after trying several other brands that failed I bought Carmount and IT WORKED PERFECTLY! even in my hot car in southern florida! so happy I bought two more ! HIGHLY RECOMMENDED
12 May 2026
Unprompted review
Reply from Carmount.com
After everything else falling short, really glad CARMOUNT finally delivered - and in southern Florida heat of all places.
Three mounts in and highly recommended. That means everything to us. Thank you!
CARMOUNT
Excellent Customer Service
Charlie did an amazing job with the replacement once she knew the suction cup of the product was no longer working. Excellent customer service still exists 🙌🏼
27 May 2026
Unprompted review
Reply from Carmount.com
"Excellent customer service still exists" - we are going to hold onto that one.
Really glad Charlie got everything sorted quickly and that the experience left such a good impression.
We will make sure she sees this. Thank you.
CARMOUNT.
Great Product!
The only reason I had to order new metal plates is that when I changed my phone case, the previous Carmount plates would NOT come off! Trust me I tried because I'm big on upcycling!! Received my new plates in quick order and combined with my original Carmount holder, my phone stays secure in my vehicle as I drive the rough roads in my area. Couldn't be happier with the product and looking now at the new Clutch-X mount for my wife and 2 kids, and one for me just because I think it's a cool idea!
29 May 2025
Unprompted review
Reply from Carmount.com
The plates holding on so well they wouldn't let go of the old case - honestly not the worst problem to have.
Really glad the new ones arrived quickly and the rough roads haven't slowed things down one bit. And the Clutch X for the whole family - we cannot wait.
Thank you for sticking with us!
CARMOUNT
Charlie helped me throught whole…
Charlie helped me throught whole process answer every question and provided replacement when ine failed without hesitation. I appreciate that. Thanks!
26 May 2026
Unprompted review
Reply from Carmount.com
Every question answered and a replacement sorted without hesitation - that is Charlie doing exactly what she does best.
Really glad the experience left a good impression and thank you for sharing it with us!
CARMOUNT
Expertly designed
Expertly designed. True to facts. Would purchase again.
18 May 2026
Unprompted review
Reply from Carmount.com
Thank you - expertly designed and true to every claim is the standard we hold ourselves to.
Really glad it delivered and we look forward to the next purchase!
CARMOUNT
Great product!
Super easy to install - and move! Strong magnet holds phone in place even on dirt roads. Love the ability to reposition easily. I highly recommend this product!
8 May 2026
Unprompted review
Reply from Carmount.com
Repositionable, strong on dirt roads and super easy to install - really glad it's ticking every box.
Thank you for sharing this and for the recommendation!
CARMOUNT
Very responsive to problems with…
Very responsive to problems with shipping.
15 May 2026
Unprompted review
Reply from Carmount.com
Thank you - staying responsive when things don't go to plan is something we take seriously.
Really glad it came through the way it should!
CARMOUNT
I have several of the Clutch X mounts…
I have several of the Clutch X mounts within my family. I had an issue where the mount arm would slowly fall down under the weight of my phone. Customer service were great and organised a replacement. Very happy with the product and service.
20 May 2026
Unprompted review
Reply from Carmount.com
Thank you for sharing this!
Really glad the replacement landed well and that the overall experience left a positive impression. That is exactly how every issue should be handled - quickly and without fuss.
We appreciate the kind words!
CARMOUNT
I’m very satisfied with your product
I’m very satisfied with your product, im to buy more for some of my family members,again great product 👍🏾👍🏾
15 May 2026
Unprompted review
Reply from Carmount.com
Really glad it's earning a place across the whole family - there is no better recommendation than that.
Thank you for the support!
CARMOUNT
The product does everything it promised…
The product does everything it promised and is well made.
8 May 2026
Unprompted review
Reply from Carmount.com
Does everything it promised and well made - short, simple and exactly what we aim for every time.
Thank you!
CARMOUNT
Satisfied Repeat Customer
I've ordered several Carmount phone mount options and have not been disappointed. Specifically, the mounts are very strong and keep my phone held securely in place. The more modern versions allow for even more flexibility. On my most-recent order, I made an error on the number of items ordered, but Charlie was quick to respond and to get my order corrected before it was shipped. I recommend this company, their products, and customer service.
10 May 2026
Unprompted review
Reply from Carmount.com
Thank you for the continued trust - ordering several times and not being disappointed once is exactly what we build for.
Really glad the strength and security are delivering across every mount you've tried, and that the newer versions are hitting the mark on flexibility too. We are always working to push things forward and it means a lot to hear that noticed.
And Charlie will be really glad to hear this - catching an order error before it ships is exactly the kind of attentiveness we want from our team at every step.
Thank you for the recommendation across the product, the service and the team. It genuinely means a lot to all of us!
CARMOUNT
Great little phone holder
Great little phone holder, just what I was looking for. Well made, great price and good looking. Seems to stick to everything. What more do you want? I bought the Clutch X.
5 May 2026
Unprompted review
Reply from Carmount.com
Just what you were looking for, well made, great price and good looking - that is four for four and we will take it! Really glad the Clutch X delivered on every front.
Thank you!
CARMOUNT
Great phone mount for the car!!
Great phone mount for the car.
Well worth the money spent - strong magnet and the phone goes nowhere.
No sticky mess, no residue, no need to slaver all about the sucker to get good adhesion to the windscreen.
Defo be getting another for my van. 👌🏻
Top bit of kit.
Highley recommend.
17 October 2025
Unprompted review
Reply from Carmount.com
Strong magnet, clean removal and zero mess - three things we spent a long time getting right, so it's great to hear all three landing exactly as they should. A second one for the van is always a good call.
Thank you for the kind words!
CARMOUNT
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