Carlton's service has been exceptional. Having installed and maintained our aircon units now for a number of years, in this last service we urgently needed a unit moved from it's position on a deck... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The engineer attended site within 2 working days of requesting a call out to look at a hob oven on site. He had a very good customer facing approach to the job and spent a lot of time pulling the hob... See more
Company replied
Installation from both electricians and technician Liam went so smoothly. They cleaned up after themselves which was good for us. We are thrilled with our unit and look forward to using it. We have al... See more
Company replied
The Engineer came to site very quickly, he informed me of the date and time prior to the visit. He be was extremely helpful, very professional, solved the problem and was very friendly . We will defin... See more
Company replied
Company details
- Air Conditioning Contractor
- also in
- Air Conditioning Repair Service
- Air Conditioning Store
- Air Conditioning System Supplier
- Commercial Refrigeration
- Commercial Refrigerator Supplier
Written by the company
Carlton Services offer a complete sales, installation and servicing package to keep your refrigeration, catering equipment, air conditioning, air source heat pumps and ventilation equipment operating as it should do
Carlton Services UK Ltd - Trading in the local area since 1978
Written by the company
- Over 40 years of satisfied customers
- Whether you need advice on how to maintain your equipment, an emergency repair or regular servicing, we have the knowledge and ability to help you. Our hand-picked team of DBS checked engineers are always on hand to bring their expertise and specialist knowledge to any installation, repair or maintenance task, so you can be assured of consistent and high-quality service.
Free Delivery on all Online Sales
Free Delivery
Standard delivery is free for the UK mainland. We deliver all of our stock items to the UK mainland within 7 working days. Overnight & Timed deliveries are available at extra cost. Orders from Northern Ireland, Highlands & Islands, Republic of Ireland and the Channel Islands are charged differently; please contact the sales office for a quotation.
Contact info
Unit 25 Central Trading Estate, SN3 1PD, Swindon, United Kingdom
- 01793512550
- enquiries@carltonservices.co.uk
- carltonservices.co.uk
4.6
Excellent
782 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service and delivery!
28 September 2026
Communication was a little lacking at…
Communication was a little lacking at times. Unavoidable delays due to demand but eventually installed to a good standard.
18 September 2026
Very helpful good price delivered…
Very helpful good price delivered within 2 days as promised
Will definitely use Carlton again
21 September 2026
Very professional excellent in every…
Very professional excellent in every way. Thank you
18 September 2026
Very good service
Very good service, staff were great and really helpful.
Everything which was needed was completed and done to a high standard.
would recommend to anyone.
18 September 2026
Unprompted review
Professional and speedy service with…
Professional and speedy service with helpful & friendly Staff.
24 August 2026
Unprompted review
Annual service
Came on time. Pleasant chap. Gave feedback. Invoiced after visit not before!
7 September 2026
Very responsive and quick service
24 August 2026
Carlton do what they say on the tin
Carlton do what they say on the tin. They're reliable and very professional. Always.
27 August 2026
Reply from Carlton Services
Thank you for this review, we look forward to seeing you again soon. Adam Carlton
Waited a bit for the unit but Carlton…
Waited a bit for the unit but Carlton delivered on time. Really happy with the service tbh
25 August 2026
Reply from Carlton Services
Im sorry you had to wait longer than expected but very pleased to hear you were happy to wait. Please let us know if you require anything further. Adam Carlton
Ref 107336
Ref 107336
Great service from start to delivery, items delivered as described. Despite the back order was kept up to date and items were delivered on time. Thanks all at Carlton services. Will definatley recommend.
31 July 2026
Unprompted review
Reply from Carlton Services
Hi Adil, thank you for this review and very pleased you were happy with the service. Hopefully you are making the most of the systems. If you require anything else please let us know. Adam Carlton
Reply from Carlton Services
Thank you for this review, we look forward to seeing you again soon. Adam Carlton
Reply from Carlton Services
Thank you for this review and for your custom over the years, its greatly appreciated. You know where we are if you need us. Adam Carlton
Very helpful engineer
Very helpful engineer. Definitely would recommend to others.
19 August 2026
Unprompted review
Reply from Carlton Services
Thank you for this feedback, I will be sure to pass this on to the engineer. If you require anything in the future please get in touch. Adam Carlton
The price of air conditioner is better…
The price of air conditioner is better than other company and the time of believing far better
I will continue business with them.
Setech technical Ltd
25 August 2026
Unprompted review
Reply from Carlton Services
Thank you for this review, hopefully you are making the most of the system. We look forward to hearing from you soon. Adam Carlton
Reply from Carlton Services
Thank you for the review Andrew, please let us know if we can assist in the future. Adam Carlton
Reply from Carlton Services
Thank you for this review, if you require anything in the future please do not hesitate to get in touch. Adam Carlton
Reply from Carlton Services
Hi Lukasz, thank you for this review its greatly appreciated. Hopefully you are enjoying the product and let us know if you require anything in the future. Adam Carlton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.