if i can give 0 star i would, at the start they already touch my credit score, make it from 742 to 621 that's is unforgivable! Many lenders out there wont touch your credit score, they will touch it a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The conversation started well apparently ave rethinking was good to go until the consultant went for holiday without let me know. I didn’t have another person to call. I had to contact my car consu... See more
I applied for a car loan as their website says it will be quick but these snails took 3 days to respond with rejections Couldn't believe a person with 700+ credit score a 6figure salary job min... See more
My experience with carloans.com for the 2nd time has been like no other.Very helpful & honest for helping me choose the 2 vehicle's we have & we have been very happy with the customer relations involv... See more
Company details
Written by the company
Carloans.com.au makes car finance easy. Whether you're buying, refinancing, or upgrading, we compare lenders to find a competitive loan that suits your needs. Enjoy fast approvals, flexible terms and expert support from Australian-based car loan specialists on a trusted online finance platform. Drive away sooner with a personalised solution tailored to your budget and goals. Call us on 1300 889 669 for a free quote!
Contact info
40/123 Eagle Street, 4000, Brisbane City, Australia
- 1300 889 669
- contact@carloans.com.au
- carloans.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Harry is very easy to deal with and…
Harry is very easy to deal with and made this process very smooth and had everything wrapped very quickly.
Shaun Clifford was my consultant and he…
Shaun Clifford was my consultant and he was very,very good at his job, he was diligent,honest,intelligent and is great roll model for all other carloans.com employees, I will definitely use carloans.com again due to the great work of Shaun.
Very helpful
Very helpful, a bit expensive but they helped me at the best way, positive outcome at the end.
Dont recommend. Stay away!
The conversation started well apparently ave rethinking was good to go until the consultant went for holiday without let me know.
I didn’t have another person to call. I had to contact my car consultant to help me. The car loan figures was wrong, my info on the car insurance as well.
Almost a disaster, I paid 900 dollars to fix mistakes.
Shaun's the best.
Shaun made sure everything went smoothly. There were quite a few papers to be arranged, but once all was submitted, the approval process was a breeze.
I'll be happy to go with CarLoans.com in future.
What a breeze!!
Richmond was a star!! We got a loan approval, found a vehicle, settled the loan and had it sitting in our driveway in only 1 week. He explained the process clearly, was very efficient and was on hand to answer any questions along the way. Thank you Richmond!!
Absolutely terrible customer service…
Absolutely terrible customer service and communication post-settlement. Took a payment from my account after we’d repaid the loan, had to chase 3-4 times for a settlement figure, had to chase 5 times to gain an answer on why an additional payment has been taken and still no resolution or call back. Happy to engage with you when they take your business
Great communcation!
Shaun was very communicative and so I always knew exactly which stage we were at in the process of getting the loan.
Any time I had any question he was quick to respond.
Shaun worked tirelessly and quickly to…
Shaun worked tirelessly and quickly to get me approved for my car loan. Couldn’t recommend him enough.
We used Carloans in the past for…
We used Carloans in the past for financing vehicles for business use. And thought why not try these guys again. This is our second time using their services and as before it was a smooth operation. Shaun was very professional and was able to find the best deal to suit our needs in a timely manner. Within a week of beginning the process we were allocated Finance, vehicles were inspected and we obtained approval straight away. When running a business time is of the essence and Shaun was able to get it all wrapped up and ready to go ASAP. Highly recommend you give Carloans a call to see how they can help you personally or for business purposes. Five Star Service!
It’s rare when you feel and then…
It’s rare when you feel and then realise that your agent is actually working to get the very best for you. This is what happened with Shaun. He really did chase down the best product for me but made sure every area was addressed in quick time.
Excellent service
Shaun was brilliant to deal with, he made the whole process quick & hassle free and always kept me up to date with everything. I would highly recommend Shaun to anyone who is looking to buy a car.
My experience with CarLoans.com.au was…
My experience with CarLoans.com.au was excellent!
The staff were very easy to talk to and the service was Great!
I hurd they are based in Manilla?
I hurd they are based in Manilla?
They say they are an Aussie Company and been on Today Tonight, but you speak to ppl overseas????
Very disappointed....
Felt like they were working for me!
Shaun at carloans.com.au was supportive through the whole process. It felt like he was working for ME.
I will end up paying 17,700 for an…
I will end up paying 17,700 for an 8,500 car???????????
Hannah was excellent
Hannah was excellent. She went above and beyond to help with approvals. Even chasing up the dealership. Couldn't have done a better job.
we commenced with Matt Carey who…
we commenced with Matt Carey who started fine but then became very difficult to get a hold of via phone and email. It took the submission of a complaint to get put onto someone else. This lead to us switching to Harry Connery who completed the finance without any problems. Harry did his job in a quick and professional manner, We would be happy to use Harry again.
Great service
you made the whole experience of…
you made the whole experience of purchasing a new car very easy.
very happy with Shaun. thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








