I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We'd seen the car we were interested in online, went for a look at it and a test drive. No pressured sales people, just a friendly atmosphere. Good test drive, Jimmy was able to answer any questions w... See more
Company replied
I saw a car on line so called by phone. Politely told, after he made an enquiry, that the vehicle was available. I visited the showroom again met by attentive helpful staff, who brought the car to... See more
Company replied
The sales advisor, Josh, was great, courteous, and quickly understood what we were looking for. He showed us the relevant cars and helped us with the selection. The handover specialist, Amy, showed... See more
Company replied
Company details
Written by the company
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Contact info
Freemans Way, HG3 1DH, Harrogate, United Kingdom
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Carlingo
Hi Rachel,
Many thanks for leaving a 5 star review.
It's good to hear that Amy was helpful.
Best wishes,
Carlingo.
It’s been the easiest car I’ve ever…
It’s been the easiest car I’ve ever bought no bullshit sales phoned up about car the sales lady told me about the car to give me the confidence to pay deposit without even seeing the car I came down next day went for test drive car was everything she told me 2 days later I’m driving home in the car the hand over was quick and easy I would definitely recommend my daughter will purchase her first car from you as soon as she passes her test 10out10 many thanks
5 May 2026
Unprompted review
Reply from Carlingo
Hi George,
Many thanks for leaving us a great review, the feedback is appreciated.
It's great to hear that you had such an amazing experience buying your car from us and that there was no hassle.
We hope you enjoy your new car and we'll hopefully see your daughter soon.
Best wishes,
Carlingo.
Reply from Carlingo
Hi Allyson,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's good to hear that you were happy with everything.
Best wishes,
Carlingo.
Brilliant
My experience with Carlingo was brilliant, they let you know they're there if you need any help, but aren't pushy.
The car buying process was smooth and easy
27 April 2026
Unprompted review
Reply from Carlingo
Hi Hannah,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's good to hear that your experience with us was a positive one and that we weren't too pushy.
Best wishes,
Carlingo.
Just what I was looking for
Lovely show room with a luxury feel. Good coffee! Excellent customer service with no “flannel” or pushy sales. Full range of cars all in good condition low mileage. RAC accredited gives security . A very positive experience.
1 May 2026
Reply from Carlingo
Hi Gillian,
Many thanks for leaving us a great 5 star review, the feedback is appreciated.
It's good to hear that you wre happy with the whole experience of buying a car from us and that all the team were friendly and helpful.
Best wishes,
Carlingo.
My sister and myself we're both wanting…
My sister and myself we're both wanting new cars and jimmy looked after us and found us the right cars we wanted
26 April 2026
Unprompted review
Reply from Carlingo
Hi Jo,
Many thanks for leaving us a 5 star review.
It's a pleasure to hear that Jimmy looked after you and found you the right car.
Best wishes,
Carlingo.
Great service no pushy salespeople just…
Great service no pushy salespeople just helpful and friendly and very patient in my case when I couldn’t make up my mind . Plenty of choice of vehicles.
26 April 2026
Unprompted review
Reply from Carlingo
Hi There,
Many thanks for leaving us a 5 star review. It's good to hear that there was plenty of choice for you to choose from and that everyone was friendly and helpful.
Best wishes,
Carlingo.
I would recommend Carlingo
I would recommend Carlingo, I had great service from Adam throughout the process and from Amy for final handover.
I was offered a good value for my current car, they searched specifically for a car to meet my (narrow) requirements and kept me up to date regularly through the buying process. I wasn't pushed into buying anything I didn't want and they didn't try to persuade me on to car finance. Really pleased with the car and the service, thank you!
26 April 2026
Reply from Carlingo
Hi Helen,
Many thanks for leaving us a 5 star review.
It's great to hear that you were happy with the service that we provided and that Adam was helpful.
Best wishes,
Carlingo.
Just what I was looking for…
I really appreciated all the help from Jimmy. He was helpful and informative.
He was very honest too, which I loved.
Thanks for going above and beyond. So glad we drove all the way to test drive a couple of cars and ended up buying one. Made up with my choice.
I'd have been happier if there was some bartering over the price, but alas not!
25 April 2026
Reply from Carlingo
Hi Angela,
Many thanks for leaving us a 5 star review, we appreciate it.
It's good to hear that Jimmy went above an beyond and that you are happy with your car.
Best wishes,
Carlingo.
Carlingo were fantastic from start to…
Carlingo were fantastic from start to Finnish but the best part of my dealings with Danny at carlingo was the purchase of my Fiat 500 it was so easy and I’m so happy with the car and it got delivered straight to my front driveway. If your in the market for a car give carlingo a try you won’t regret it
22 April 2026
Unprompted review
Reply from Carlingo
Hi John,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's great to hear that the home delivery option you chose went well and that you were happy with the whole process and the team.
We hope you enjoy your Fiat 500 and thanks for the recommendation.
Best wishes,
Carlingo.
Excellent
From entering the carlingo site everyone was very helpful and the whole process of part ex and buying another car was absolutely amazing. Jimmy was so informative and Amy made handover smooth. Can’t fault them at all. Would definitely buy there again.
27 April 2026
Reply from Carlingo
Hi Donna,
Many thanks for leaving us a 5 star review, the feedback is appreciated.
It's good to hear that you were happy with buying a car from us and that both Jimmy and Amy were accomodating.
We hope to see you again when you buy your next car from us.
Best wishes,
Carlingo.
Bought an mg sales team quite helpful…
Bought an mg sales team quite helpful so I thought I asked on test drive if vehicle had the ismart connection and 360 cams and was told it had everything after trying to connect to car it wouldn't connect and couldn't find the cams anywhere tried reaching out but they didn't know how to connect it since found out that the car doesn't have either of these looking at having to change car now to one that has this costing me thousands......great eh
Update 2.5.26
Tried speaking to carlingo put on hold and waited 15 mins no one came back to me tried calling again no answer and no reply to emails
Update 9.5.26
No it didn't state anything on your website about the missing features but I did ask the salesman on the test drive if it had them and was told it had you would think that they should know if it had them and not just say it did to get a sale
24 April 2026
Reply from Carlingo
Hi Stuart,
Sorry to hear that were not happy with the specification of your car.
We give all of our customers as much time as they need when they come to look at our cars and would never suggest that a car has something that it does not have.
We put great detail into the advertising of our cars and do advertise correctly on the website the details of the car. Having looked at the advert there was nothing to suggest that it had 360 Camera or ISmart Connection.
We have also called and emailed you back on numerous occasions to try to discuss the matter, but there was no answer. We are right in saying that you have subsequently swapped the car with another one somewhere else.
Kind regards,
Carlingo.
Went in while visiting family and was…
Went in while visiting family and was really impressed with the service I received from start to finish on buying my car
Highly recommend
18 April 2026
Reply from Carlingo
Hi Julie,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's great to hear that you had a good experience buying your car from us and thanks for the recommendation.
Best wishes,
Carlingo.
Reply from Carlingo
Hi Julie,
Many thanks for leaving us a great 5 star review, we appreciate the feedback.
It's good to hear that you were happy with the service and that it was efficient and honest.
Best wishes,
Carlingo.
Great experience
We spotted a car that we liked online and went to the showroom to have a look at it in person. Adam M. was great - he was able to take us on a test drive immediately (where he made sure we both got to drive) and patiently explained all of the finer details when it came time to buy. We'd definitely recommend Carlingo as a great place to buy a car.
13 April 2026
Unprompted review
Reply from Carlingo
Hi Dan,
Many thanks for leaving us a great 5 star review, we appreciate it.
It's great to hear that you had a good experience buying your car from us and that Adam was fantastic.
We hope you enjoy your new car and thanks for the recommendation.
Best wishes,
Carlingo.
Very professional company who sell…
Very professional company who sell decent clean cars
18 April 2026
Unprompted review
Reply from Carlingo
Hi Mr Hall,
Many thanks for leaving us a great review.
It's good to hear that everyone was professional and that you were happy with the quality of the cars.
Best wishes,
Carlingo.
Everything went well.
18 April 2026
Reply from Carlingo
Hi Patrick,
Many thanks for leaving us a 5 star review.
Best wishes,
Carlingo.
This is the 3rd car my family has…
This is the 3rd car my family has bought from Carlingo. We would not buy a car from anywhere else. No pressure when looking round the showroom. Helpful and knowledgeable staff if we did ask for help. 5 star service every time.
18 April 2026
Unprompted review
Reply from Carlingo
Hi Mandy,
Many thanks for leaving us a 5 star review.
It's great to hear that this is your third car you've bought from us and that you won't buy from anywhere else - it means a lot to us.
We hope you enjoy it and if you need anything you know where we are.
Best wishes,
Carlingo.
It was a very easy experience
It was a very easy experience, nice staff, no pushy sales people. Loads of cars and prices to choose from. Will definitely use again and will highly recommend friends and family. Many thanks
16 April 2026
Reply from Carlingo
Hi Jane,
Many thanks for leaving us a 5 star review, we appreciate the feedback.
It's good to hear that you were happy with everything and that all the team were friendly and helpful.
Best wishes,
Carlingo.
Excellent friendly and helpful customer…
Excellent friendly and helpful customer service from Stuart. Understood what I was looking for and delivered the car which I was looking for at the right price and traded in my existing car and was given a fair price
16 April 2026
Reply from Carlingo
Hi Sally,
Many thanks for leaving us a 5 star review, we really appreciate it.
It's good to hear that you had a great experience buying your car from us and that Stuart was friendly and helpful.
We hope you enjoy you new car and if you need anything you know where we are.
Best wishes,
Carlingo.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.