Carinspect North America Reviews 

Ahmad E. did the inspection on a used car we recently purchased. He kept us in the loop at all times, was accommodating when an issue with accessing the vehicle occurred and gave us a clear understanding of the vehicle's condition. We are very happy with the detailed report and would recommend CarInspect.

I would strongly caution anyone considering using CarInspect.

I paid for a professional pre-purchase inspection expecting exactly that — a professional assessment, not just a photo dump with zero critical thinking. The inspector completely failed to clearly call out that the vehicle was missing all rear headrests — a detail that ended up costing me hundreds of dollars after purchase.

CarInspect’s response? Essentially: “It’s in the photos, so it’s your responsibility to notice it.”

Let’s be clear — if I wanted to scroll through photos and play “spot the problem,” I wouldn’t have paid for an inspection service. The entire point of hiring a company like this is to have a trained professional identify issues that are not obvious at a glance or that a buyer might reasonably overlook.

What’s worse is their complete refusal to take any accountability. Instead of acknowledging that this should have been explicitly flagged in writing, they hide behind technicalities and claim nothing was “misrepresented.”

That tells you everything you need to know about how they operate:

* No attention to meaningful detail
* No real quality control
* No accountability when they miss something

This wasn’t just a minor oversight — it directly impacted the value and completeness of the vehicle I purchased.

Bottom line:
If you’re expecting a thorough, thoughtful inspection where someone actually advocates for you as the buyer, look elsewhere. CarInspect seems far more interested in protecting themselves than providing a genuinely useful service.

Great experience! The whole process was quick and easy to use. The inspector (Jefferson V.) was very professional, and the report was clear and detailed. I also really appreciated the helpful and well-informed advice provided. Highly recommended!

Recently I had excellent experience with car Inspector Rommel Agullano. I was so impressed with his knowledge, punctuation and passion. He checked almost everything on my "new" 3 years old car, test drove it and gave me a full report. I haven't encountered recently such a professional. Excellent job Rommel!

Brian was very good and helpful. I am driving the car right now and I must say thank you to Carinspect

Great job on my car! Very professional service. I highly recommend Car Inspect.

My first time using such a service and it was money well spent! The mechanic (Raphaël) scheduled the inspection time directly with the sales person and did a thorough inspection including taking the vehicle for a test drive, connecting a scanner to look for trouble codes, and checking things like the battery voltage. He even went through the carfax report provided by the dealer and noted a possible item of concern. Lots of pictures and a walk around video in the report. Called right after the inspection was complete to go through what he found and to elaborate on what was in the report. The vehicle had a number of issues that the dealer hadn't disclosed including a couple major issues which saved me a lot of money and future headaches had I gone through with the purchase. I would like to have Raphaël do all of my pre-purchase inspections!

I had a great experience with Bryan R. from Carinspect! He did a top-notch job inspecting a car I was thinking of buying. He was super thorough, honest, and detailed. Bryan caught things I never would’ve noticed on my own and explained everything really clearly. If you’re on the fence about using an inspection service, definitely go with Carinspect and ask for Bryan. He’ll give you peace of mind before you buy.

Phenomenal experience with Rommell and CarInspect, HIGHLY RECOMMEND!

Carinspect was Key
Bryan used his expertise to give me key information about a used vehicle I was looking at buying. Brian was clear concise and social. he gave great advice. He uncovered key issues that were not apparent. This was the driving factor behind my decision. The online report was incredibly useful and gave evidence behind Bryan's conclusions. It was all transparent and clear. I will definitely use this service again when considering large purchases such as a car - spend a smaller amount of money to avoid a bigger problem.

Very thorough and professional inspection with a comprehensive report and complementary verbal report accompanying it with simple explanations to asked questions using language that was easy to relate to, explaining potential consequences and benefits.
Even thoigh the sale fell through, i am very satisfied with this service, the inspector, and would use their service again.

Company was responsive and Israel did a great job. He found issues with the car I was looking at and gave an honest opinion

It was simple and effective. I went on carinspect website and booked the PPI in a minute and there was a mechanic already available for the next day. Quinn, the mechanic, came over and did the inpsrction and confirmed the car was in great shape, just noting maybe brake pads would need to be replaced soon. Quinn called me right after his inspection to share his findings and confirmed the car was a good buy.
I went ahead with he purchase and the car has been smooth so far. Definitely recommend carinspect service!
On top of all that, they offer a free 3-mo warranty, which covers the basics of powertrain.

Will give zero if possible. Worse experience ever! Canadians do not use their PPI. I'll share my experience with their bad scheduling, unavailable customer support and ability to ignore the asks.

I booked the inspection on around Monday midnight, hoping next day Tuesday someone will perform the PPI, even called their support at 9:00 am in the morning informing if they can put on urgency . Support mentioned they will let the inspector know. Typically car inspection is done within 24 hours of assignment. At 11:00 AM inspector gets assigned. 7 hours pass by "NO COMMUNICATION" , neither to me nor to the dealership. When salesperson informed me, no one contacted, tried calling support and guess what support office is closed. Left a email, Left a voicemail that assigned inspector is no where to be found. Asked for refund due to their scheduling and logistic reasons. Even asked for escalation.

Wednesday in the morning I hear back on the email that inspection is completed within 48 hours from assignment (24 hours became 48 hours) and that Car inspector left a voicemail to the salesperson. Support mentions they'll be monitoring the situation. I left a msg to salesperson to followup. Salesperson confirmed the car inspector never contacted him and has only left the voicemail this morning. On top of it, the car inspector tells the salesperson he is too busy and he doesn't has availability to come any other time today nor tomorrow. Even though I told the support to inform car inspector that dealership closes at 7pm. This car inspector books it for 5:00 pm in the evening to do the inspection in dark .



At 5:00 PM this assigned inspector again changes the appointment (with everyone waiting at dealership already) I again tried calling and leaving the voicemail at support line. Guess what, no one picks as support is closed. The time he changes now is Thursday to 4:50 pm and 7:50 pm The dealership closes at 7:00 pm. At this point, the window is hitting the 72 hours. They turned a urgency and their fake promise of 48 hours into a week long project.

This Company support is bad, didn't escalate the request, Car inspector never did the communication, no one cared about the urgency, On top of it, when I asked for refund before they scheduled the appointment as it won't meet their 48 hour promise it just got ignored.

Sebastien, my inspector, was timely and communicative through my whole experience. The report came fast after the inspection, he also called and answered some questions I had. Great experience and he was a great inspector!

Communication with CarInspect was impecable. I asked for their Services from Vaudreuil-Dorion, with the seller of the car being in Longueuil. They communicated very well with the seller and planned everything in advance. The inspection was very detail oriented, and every issue of the car identified. The report included very insightful remarks. I bought the vehicle after having the confidence in the state of the car. I would recommend CarInspect to anyone buying a car, especially from a private seller.

I booked a CarInspect pre-purchase inspection based on the way the service is described on their website (mechanical, functional, and visual inspection, including a road test). In practice, the inspection was largely visual and lasted under an hour. The “road test” consisted only of minimal movement in the parking lot, with no driving at speed or on public roads. While the fine print later explains various limitations, the overall marketing creates expectations of a more thorough evaluation than what actually takes place. The inspector was polite and the report was delivered, but I would strongly recommend that buyers understand that this is a limited visual assessment rather than a traditional mechanical inspection. Not really worth it.

Great and quick service. Very caring customer service.

Great service, takes the hassle and worry out of the inspection process! My inspector Aaron called me post inspection and gave me all the the details of what he found. He was patient and courteous answering all of my questions. I highly recommend these guys when you are purchasing your next vehicle. Definitely value for money! Thanks guys!!

The mechanic came and inspected the car last year, and I ended up spending a couple of thousand on car repairs. Wouldn't recommend this