XY Chocolates Reviews 9

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

9 reviews

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Rated 1 out of 5 stars

Buyer Beware!

Thankfully I received a refund from Faire

Requested a refund for not getting our entire order. Single bars thrown into a bag and they showed up dented and short from a complete order. Owner was argumentative and did not resolve issues. Instead he said, "aren't you a small business?" and "sorry my staff messed up", He asked me to remove my review and he'd resolve the issue. He did not fix/resolve and gave me and Faire customer service the run around. Buyer Beware.

3 February 2025
Unprompted review
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Reply from XY Chocolates

Laura Vernola from Mont Clare Deli & Market got his payment 100%. It is refunded 100%. We never argued with Laura. She got her money back but never returned the items. We just do not understand why she is claiming that she never got refund. She got the refund. She claims that she never got what she ordered. She received what she ordered but she was missing a few items. We refunded 100% of her order as she requested but she still wants missing items for free. That does not make sense. All wholesaler, please beaware selling products to Laura Vernola from Mont Clare Deli & Market.

Rated 5 out of 5 stars

Fantastic truffles

Fantastic truffles, bought for my sister's birthday and she raved about their smooth chocolaty textures!!!

4 August 2024
Unprompted review
XY Chocolates logo

Reply from XY Chocolates

Thank you so much

Rated 5 out of 5 stars

Carian's more than chocolatte

Carian's Bistro chocolates offer a delightful feast for sweet lovers' dreams. Each chocolate is crafted from carefully selected, high-quality cocoa beans and meticulously handmade. The rich aroma and velvety texture of the chocolates leave an unparalleled taste on the palate with the first bite. Carian's Bistro's chocolates are not just a dessert but an experience. These taste wonders manage to captivate each time and are steadily becoming an indispensable treat for sweet enthusiasts.

30 July 2024
Unprompted review

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