CarHireExcess.ie Reviews 

1,660
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the fantastic value and affordable pricing, noting that securing independent excess cover saves them a significant amount of money compared to expensive counter options provided by rental agencies. People also appreciate the user-friendly website and the smooth, professional service that provides genuine peace of mind during travel adventures. Reviewers frequently describe the overall claims procedure as remarkably straightforward, emphasizing that reimbursements arrive promptly when unfortunate incidents occur abroad. Some reviewers were not happy with occasional claim delays, prolonged waiting periods for payouts, and unexpected coverage limit discrepancies encountered.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting the simple, efficient, and seamless... See more

Price

Consumers find price to be a major benefit, noting that the service offers very competitive and affordable... See more

Service

Clients share positive opinions on service, frequently describing it as professional, quick, and hassle-free... See more

Value for money

People report positive experiences with value for money, noting that policies offer substantial savings... See more

Claim

Reviewers mention positive feedback about claim experiences, highlighting a straightforward and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently rented a car in Spain for five days and a neighbour recommended CarHireExcess.ie. We’d never used separate car hire excess insurance before, but the saving was substantial. Booking... See more

Company replied

Rated 5 out of 5 stars

I signed up for the annual worldwide cover which was great value. My wife recently scuffed an alloy wheel on our hire car in Portugal (I usually do the driving abroad!). The true test of an insurance... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service, was part of a group travelling around Northern Europe, which had a RTA, were Carhire access was utilised with no drama. Top class service.

Company replied

Rated 5 out of 5 stars

Most Spanish / Portuguese car hire airport company's will put major pressure for you to buy " All you can Eat " policy's , I've driven for 50 years in 18 countries and never had an incident, bar a ""... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

CarHireExcess.ie is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.ie, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,660)

298 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, good value and reliable

12 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi,

Thank you. Your feedback gives us focus. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience

Kind regards,
Temi.

Rated 5 out of 5 stars

Great product.

2 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Frank,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding.

Kind regards,
Temi.

Rated 5 out of 5 stars

Extremely efficient and seamless…

Extremely efficient and seamless procedure. Keep up the good work. I have passed on the contact details to several friends and acquaintances

1 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Kevin,

Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Thanks for your support and we'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Good product simple to understand and a…

Good product simple to understand and a keen price I have used it previously and can recommend it.

1 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Phillip,

It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.
Thanks for your support and for sharing your experience.

Kind regards,
Temi.

Rated 5 out of 5 stars

Simple

Simple, straightforward website.

1 September 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Martin,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding. Thank you.

Kind regards,
Temi.

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Jason,

Thank you! We’re so happy you had a great experience with us. It’s always great to hear when things go well.
We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

overall the site is easy to use when…

overall the site is easy to use when booking excess car hire cover

31 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Kevin,

It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is quite rewarding. Thank you.

Kind regards,
Temi.

Rated 5 out of 5 stars

Quick and easy to use

31 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Jacinta,

Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Piece of mind, great value.

Easy to buy. Clearly explained and well priced product. Gives me a piece of mind.

30 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Maris,

Thank you! We’re so happy you had a positive experience with us. It’s always great to hear when things go well. We'll be sure to share this with the team.

Kind regards,
Temi.

Rated 5 out of 5 stars

Quick and easy

28 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Andrea,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind regards,
Temi.

Rated 5 out of 5 stars

Nice and easy

Nice, easy and value for money

28 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Denis,

Thank you for sharing your experience with us. It’s always so helpful to hear that what we do is working well for you. Thanks for being part of the journey.

Kind regards,
Temi.

Rated 5 out of 5 stars

Great experience

Great. Someone picked up the phone the moment I called to query about a policy I was going to buy online and any concerns that I had were dealt with competently.

25 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Kevin,

What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.

Kind Regards,
Victoria

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy

25 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Gabrielle,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Rated 5 out of 5 stars

good communication and good value

good communication and good value. web site works very well.

24 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Michael,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent to deal with.

Excellent customer service! Great price and fast service.

24 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Michael,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Heard a ad on the radio

Heard a ad on the radio. Checked out the website. Got a exellent deal for xcess 50% cheaper then booking.com

23 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Sean,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi David,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Clear Communications and Timely…

Clear Communications and Timely Responses.
Unfortuntely as car hire is a bit of a lottery I used this company for excess cover. I was given a competitive quote and purchased. I was clearly informed of the processes should an incident arise. I did need to avail of this policy's cover due to a claim from Sixt and it was dealt with promptly by CarHireExcess who were flawless in responses

9 June 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Niall,

We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent experience

I don’t usually post reviews online but I genuinely cannot believe how positive and easy my claim experience was with this company…. in a world where there is always a long winded tedious process to claim for anything through insurance companies. From start to finish there was a clear process, full and accurate communication and no issues whatsoever. I am so glad that I found this company and will be renewing my annual subscription every year… just in case! And all for a minimal price in comparison to the daily fee I used to pay to the car hire companies. Thank you.

21 August 2026
Unprompted review
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi Deirdre,

Thank you for your feedback. We're glad, you had a positive experience. It means a lot to us to know we were able to exceed your expectations. We'll keep doing our best to make every experience just as positive.

Kind regards,
Temi.

Rated 5 out of 5 stars

Explained every very well

Explained every very well. Nice an slow.

17 August 2026
CarHireExcess.ie logo

Reply from CarHireExcess.ie

Hi George,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look