I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... See more
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Very impressed with the claims process of CarHireExcess.com. Unfortunately got a flat tyre with my hire car in Spain. The rental company said to call Roadside Assistance which I did and the mechan... See more
Company replied
Knowing what's covered, pricing and website structure is good. Selecting product, arranging and payment straightforward too. No experience in making a claim, so can't comment about that, but better... See more
Company replied
We had to make a claim after being scammed by a supposed international car hire company who gave us the thumbs up after we dropped off the car and next day sent a big damage bill by email. The proces... See more
Company replied
Company details
Written by the company
CarHireExcess.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.com, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 0818 444 447 | (UK) 0333 355 6182
- info@carhireexcess.com
- carhireexcess.com
4.4
Excellent
12K reviews
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Reply from CarHireExcess.com
Hi Nigel,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Good prices & friendly staff
Good prices on the website and when I had to ring up they staff I've delt with have been very friendly and helpful.
Twice I have tried to book online through blue insurance, and it has told me that I am unable to do so online, so I've had to ring the company directly.
When I do get onto the friendly staff they quote me a higher price, which seems to come off of the car hire excess website.
One person, Mandy, if I remember correctly, was extremely helpful in trying to find a solution, but I was on hold for so long that I had to go back to work. (Not her fault, she was going above and beyond to help me)
6 June 2024
Reply from CarHireExcess.com
Hi Alan,
Thank you for the feedback and taking the time to address this. We pride on our customer service and positive feedback is always something we are delighted to receive. I will certainly forward your comments below to Mandi. I am sorry to hear of your experience while trying to book a policy online. In relation to the price difference I will contact you directly regarding this.
Kind Regards,
Patricia
Reply from CarHireExcess.com
Hi Nigel,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Reply from CarHireExcess.com
Hi Gary,
Thank for your comments and taking the time to leave a 4-star review.
Kind Regards,
Rebecca
Sense of security
Sense of security
This is what I needed and what I got.
Overall, good experience for me.
15 June 2024
Reply from CarHireExcess.com
Hi Plamen,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Easy to use
I have used this company many times before, it has been really easy. I have never had to claim though.
15 June 2024
Reply from CarHireExcess.com
Hi William,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Prompt processing of collection and…
Prompt processing of collection and dropping off car
13 June 2024
Reply from CarHireExcess.com
Hi David,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Savings
Big saving on the excess cover from hire company. Haven't needed to use the cover so nothing to fault!
9 June 2024
Reply from CarHireExcess.com
Hi Adam,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Reply from CarHireExcess.com
Hi Darren,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Reply from CarHireExcess.com
Hi Douglas,
Thank for your comments and taking the time to leave a 4-star review.
Kind Regards,
Rebecca
Reply from CarHireExcess.com
Hi Karen,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
A trustworthy company.
9 June 2024
Reply from CarHireExcess.com
Hi Siu,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
The insurance policy gives "peace of…
The insurance policy gives "peace of mind" when hiring a car.
14 June 2024
Reply from CarHireExcess.com
Hi Peter,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Reply from CarHireExcess.com
Hi Roger,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Good service
8 June 2024
Reply from CarHireExcess.com
Hi Declan,
Thank for your comments and taking the time to leave a 4-star review.
Kind Regards,
Rebecca
Problem-free renewal by 'phone.
13 June 2024
Reply from CarHireExcess.com
Hi David,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
very helpful and professional
very helpful and professional telephone staff. And very prompt too.
7 June 2024
Reply from CarHireExcess.com
Hi Kieran,
Thank for your comments and taking the time to leave a 5-star review.
Your lovely feedback will be passed on to the agent.
Kind Regards,
Rebecca
Took out this policy as a safeguard
Took out this policy as a safeguard, didn’t need to use it, however the cost of the policy and the friendliness of staff were great.
7 June 2024
Reply from CarHireExcess.com
Hi Alister,
Thank for your comments and taking the time to leave a 5-star review.
Kind Regards,
Rebecca
Reply from CarHireExcess.com
Hi,
Thanks for taking the time to leave a 4 star review.
Kind regards,
Erin
Car Hire Excess did exactly what it…
Car Hire Excess did exactly what it says on the tin and were courteous and consistant in their communications with me.
6 June 2024
Reply from CarHireExcess.com
Hi Mark,
Thanks for taking the time to leave a 5 star review.
Kind regards,
Erin
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