Fist time customer with pallet transport between Germany And Czech Republic. Transport was carried out without any issues. + Easy to find out pricing online and book + Fair prices + Pick up with... See more
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Fist time customer with pallet transport between Germany And Czech Republic. Transport was carried out without any issues. + Easy to find out pricing online and book + Fair prices + Pick up with... See more
Company replied
Good experience working with this company. The only notes I have for future customers: do not buy the priority booking or delivery (7.5€ each), it’s worthless, literally nothing extra is adde (they wo... See more
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I had a bike being delivered with this company recently, and the shop messed up with the dates so I would be on holiday when it would arrive. The customer service via chat was fast and super kind,... See more
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This is my second shipment with Cargoboard and I cannot speak highly enough about it. Their communication with my company has always been great. They are always so accommodating and their service... See more
Company replied
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Written by the company

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Technologiepark 22, 33100, Paderborn, Germany
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Replied to 83% of negative reviews
Typically replies within 2 weeks
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Although there was a slight delay, all my belongings were transported and delivered safely. From Berlin to Trier, the two far extreme cities of Germany. Quite frankly, I don't think there is another service provider that can match them. From now on they are the only ones for any transport. Thank you very much.

Reply from Cargoboard GmbH & Co. KG

Reply from Cargoboard GmbH & Co. KG

Reply from Cargoboard GmbH & Co. KG
Easiness of usage , cooperative crew, flexibility of cancellation , Amendments

Reply from Cargoboard GmbH & Co. KG
Really easy all arrived good, but they had been a bit hard on the box.

Reply from Cargoboard GmbH & Co. KG
Easy to order and quick responses from service desk.

Reply from Cargoboard GmbH & Co. KG
Schnell und unkompliziert.
Angenehmer, fairer Preis...
Everything went very quickly and easily.
Fair Price

Reply from Cargoboard GmbH & Co. KG
Estimated delivery was 10 Days but they made it in 4 days. Second time shipping with them, both times everything worked great. (Truck shipping in Europe)

Reply from Cargoboard GmbH & Co. KG

Reply from Cargoboard GmbH & Co. KG
The collection didn’t go as planned, but it was collected the following day and still arrived as scheduled.
The customer support didn’t provide sufficient feedback.

Reply from Cargoboard GmbH & Co. KG

Reply from Cargoboard GmbH & Co. KG
The rate is very reasonable, the customer service is very efficient, and the registration is easy.

Reply from Cargoboard GmbH & Co. KG
We had an express delivery booked from Berlin to south of Germany and it was promised of course to deliver on time. Even our receiver was waiting on the location in standby to receive the package was not delivered at all. Following up on this delay/ loss they came up with many different stories, beginning with the driver said there was nobody at receiver location and so he returns it to the local warehouse. Which was confirmed from this driver about 30 min after failure of delivery. Funny is that their warehouse is around 1 hour drive away if the driver would race his car. After several phone calls it was confirmed, the package never left Berlin, and excuses in the following discussions on phone and email stated they stop working with the transporter anymore, so all the blame on the hired transport company. Unbelievable phone calls over a period of 1 month and finally we had to claim the lost package. Since the deadline of delivery was now over 21 days after promised express delivery, we claimed the package and the for and back took about 5 months to get a final rejection of insurance payment for it, 1990 EURO gone. But the package showed somehow up again and was unannounced delivered to our Berlin address, now with month delay we alredy bougth the machine inside new as production was losing money. Well, this is to little space here to get the whole picture. They hung up on me in a phone call because they could not take my outrage about a lost 1990 Euro express delivery, and the now extreme failure of production cused by this loss.
And just now at the very end they say their insurance covers just 350 Euro for the total value. All over I booked transportation with other operators in Germany for the last 15 years and have NEVER lost anything at all. And we don't talk about a delay of a few days.

Reply from Cargoboard GmbH & Co. KG
Cargoboard is the best partner in transportation solutions. Never missed a delivery and been always on time. High service for low prices !!

Reply from Cargoboard GmbH & Co. KG
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