Cargoboard GmbH & Co. KG Reviews 14,729

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fist time customer with pallet transport between Germany And Czech Republic. Transport was carried out without any issues. + Easy to find out pricing online and book + Fair prices + Pick up with... See more

Company replied

Rated 4 out of 5 stars

Good experience working with this company. The only notes I have for future customers: do not buy the priority booking or delivery (7.5€ each), it’s worthless, literally nothing extra is adde (they wo... See more

Company replied

Rated 5 out of 5 stars

I had a bike being delivered with this company recently, and the shop messed up with the dates so I would be on holiday when it would arrive. The customer service via chat was fast and super kind,... See more

Company replied

Rated 5 out of 5 stars

This is my second shipment with Cargoboard and I cannot speak highly enough about it. Their communication with my company has always been great. They are always so accommodating and their service... See more

Company replied

Company details

  1. Trucking Company
  2. Courier Service
  3. Freight Forwarding Service
  4. Shipping and Mailing Service
  5. Shipping Company
  6. Transportation Service

About Cargoboard GmbH & Co. KG

Written by the company

Cargoboard ist Ihre digitale Spedition, mit der Sie als Gewerbetreibender in nur wenigen Klicks Sendungen auf den Weg bringen können. Von der Kalkulation über die Buchung bis hin zur Zustellung sind wir Ihr zentraler Ansprechpartner für die komplette Transportabwicklung. Unser Ziel ist es die Logistik so einfach wie möglich zu machen – egal ob für Logistikexperten oder für Neustarter.

Das bietet https://cargoboard.com:
- Transparente Preisgestaltung ohne versteckte Kosten - Sendungsverfolgung jederzeit und überall - Digitaler Ablieferbeleg direkt nach Zustellung - Geschlossenes europaweites Logistiknetzwerk mit einheitlichen Standards - Persönliche Ansprechpartner telefonisch, per E-Mail und im Live-Chat


Cargoboard is your digital freight forwarder, enabling you as a commercial customer to dispatch shipments with just a few clicks. From calculation to booking to delivery, we are your single point of contact for the whole transport process. Our goal is to make logistics as simple as possible – whether for logistics experts or beginners.

Here's what https://cargoboard.com offers:
- Transparent pricing without hidden costs - Track & Trace anytime and anywhere - Digital proof of delivery immediately after delivery - Closed Europe-wide logistics network with uniform standards - Personal contacts by phone, email, and live chat

Cargoboard GmbH & Co. KG

Written by the company

Wir sind erst zufrieden, wenn Sie erfolgreich sind.
Wir haben uns dazu verpflichtet, unsere Kunden so zu behandeln, wir wir selbst behandelt werden möchten - mit Respekt, Unterstützung und Freundlichkeit.

Garantierte Erreichbarkeit und Termineinhaltung

Kontaktieren Sie uns!

Kontaktieren Sie uns!
Egal ob im Live-Chat, per E-Mail, per Telefon oder über den sozialen Kanälen. Sie erreichen uns und erhalten kompetente Antworten zu Ihren Fragen. Wir freuen uns auf Ihre Nachricht!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast and simple

Rapido e semplice

22 November 2023
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Hello Mr Di Giantommaso, thank you for your positive review. We're glad you had a fast and simple experience with our transport services!
Best regards,
Eva from Cargoboard

Rated 5 out of 5 stars

Safe and trustworthy service

Although there was a slight delay, all my belongings were transported and delivered safely. From Berlin to Trier, the two far extreme cities of Germany. Quite frankly, I don't think there is another service provider that can match them. From now on they are the only ones for any transport. Thank you very much.

20 November 2023
Unprompted review
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Reply from Cargoboard GmbH & Co. KG

Hello Erkin, We are delighted with your 5-star rating! 😊 Thank you for your words of praise and your trust in our service. We're sorry to hear that there was a slight delay, but we're glad that everything was still transported safely from Berlin to Trier. We are already looking forward to our future shipments with you. 🚚💨 Best regards, Eva from Cargoboard

Rated 5 out of 5 stars

super fast delivery

super fast delivery
everything perfect...

14 November 2023
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Reply from Cargoboard GmbH & Co. KG

Hello, thank you for your positive review on our transport services 🙏 We're happy to assist you in the future 🚚💨 Eva from Cargoboard

Rated 5 out of 5 stars

Wonderfull service

Easy, fast, cheap. Just awesome!

10 November 2023
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Reply from Cargoboard GmbH & Co. KG

Hello J. Marx, we are very pleased with your positive review and feedback on our service! Thank you for taking the time to give us 5 stars 🌟😊 Best regards, Eva from Cargoboard

Rated 4 out of 5 stars

Easiness of usage

Easiness of usage , cooperative crew, flexibility of cancellation , Amendments

2 November 2023
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Reply from Cargoboard GmbH & Co. KG

Hello Mr. Merghani, Thank you for your positive review and your kind words regarding our services. We are very pleased that you appreciate the ease of use and the cooperation with our team 🚚👏 Kind regards, Eva

Rated 4 out of 5 stars

Really easy all arrived good

Really easy all arrived good, but they had been a bit hard on the box.

6 November 2023
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Reply from Cargoboard GmbH & Co. KG

Hello Søren,
Thank you for your 4-star review! We are glad that you are satisfied with our service and that everything went well. We will definitely take your comment regarding the box into consideration 🚚😊
Best regards,
Eva from Cargoboard

Rated 4 out of 5 stars

Easy to order and quick responses from…

Easy to order and quick responses from service desk.

3 November 2023
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Reply from Cargoboard GmbH & Co. KG

Hello Paul, thank you for your positive words and the 4-star rating! 🎉 We are very pleased that you are satisfied with our service. Yours sincerely, Eva from Cargoboard 🚚

Rated 5 out of 5 stars

Schnell und unkompliziert.

Schnell und unkompliziert.
Angenehmer, fairer Preis...

Everything went very quickly and easily.
Fair Price

19 October 2023
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Reply from Cargoboard GmbH & Co. KG

Hallo Herr Lang, vielen Dank für Ihre großartige Bewertung! 🌟 Wir freuen uns sehr, dass Sie mit unserer Transportdienstleistung zufrieden waren. Danke, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. 🙏😊 Beste Grüße, Eva von Cargoboard

Rated 5 out of 5 stars

Quick transport

Estimated delivery was 10 Days but they made it in 4 days. Second time shipping with them, both times everything worked great. (Truck shipping in Europe)

18 September 2023
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Reply from Cargoboard GmbH & Co. KG

Hello,
thank you so much for your positive review! We're glad you're satisfied with our service.
Best wishes,
Eva from Cargoboard

Rated 5 out of 5 stars

arrived well on time

arrived well on time, both pick up and delivery went smoothly

30 July 2023
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Reply from Cargoboard GmbH & Co. KG

Hello Mr. Singier, thank you for your positive review! 🎉We are glad our service lives up to your expectations. Your satisfaction is whats most important to us! Best regards, Eva from Cargoboard

Rated 3 out of 5 stars

Engine Transport

The collection didn’t go as planned, but it was collected the following day and still arrived as scheduled.
The customer support didn’t provide sufficient feedback.

4 July 2023
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Reply from Cargoboard GmbH & Co. KG

Dear Customer,

thank you for your feedback.

The collection was succesfull. The problem was, that the sender had two shipments to collect and both without a label.

Our driver got the wrong one and that's why it was delayed one day.

We still managed to make the delivery on time, so there is no reason to worry.

Many thanks

Bastian Lütkemeyer
Head of Operations

Rated 5 out of 5 stars

Great service

Great service, schedule on point and pricing is right

3 July 2023
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Reply from Cargoboard GmbH & Co. KG

Hello,
Thank you for your 5 star rating! We're delighted to know that you had a positive experience with Cargoboard. Your satisfaction is our top priority.

See you soon!🚚
Eva (Team Cargoboard)

Rated 5 out of 5 stars

The rate is very reasonable

The rate is very reasonable, the customer service is very efficient, and the registration is easy.

8 June 2023
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Reply from Cargoboard GmbH & Co. KG

Hello,
Thank you for your 5-Star-Review! We are glad you are satisfied with Cargoboard!

See you next time! Your Cargoboard Team

Rated 5 out of 5 stars
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Hello,
Thank you for your 5-Star-Review! We are glad you are satisfied with Cargoboard!

See you next time!
Your Cargoboard Team

Rated 5 out of 5 stars
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Hello,
Thank you for your 5-Star-Review! We are glad you are satisfied with Cargoboard!

See you next time!
Your Cargoboard Team

Rated 1 out of 5 stars

Very unprofessional and irresponsible all over in a lost cargo case

We had an express delivery booked from Berlin to south of Germany and it was promised of course to deliver on time. Even our receiver was waiting on the location in standby to receive the package was not delivered at all. Following up on this delay/ loss they came up with many different stories, beginning with the driver said there was nobody at receiver location and so he returns it to the local warehouse. Which was confirmed from this driver about 30 min after failure of delivery. Funny is that their warehouse is around 1 hour drive away if the driver would race his car. After several phone calls it was confirmed, the package never left Berlin, and excuses in the following discussions on phone and email stated they stop working with the transporter anymore, so all the blame on the hired transport company. Unbelievable phone calls over a period of 1 month and finally we had to claim the lost package. Since the deadline of delivery was now over 21 days after promised express delivery, we claimed the package and the for and back took about 5 months to get a final rejection of insurance payment for it, 1990 EURO gone. But the package showed somehow up again and was unannounced delivered to our Berlin address, now with month delay we alredy bougth the machine inside new as production was losing money. Well, this is to little space here to get the whole picture. They hung up on me in a phone call because they could not take my outrage about a lost 1990 Euro express delivery, and the now extreme failure of production cused by this loss.
And just now at the very end they say their insurance covers just 350 Euro for the total value. All over I booked transportation with other operators in Germany for the last 15 years and have NEVER lost anything at all. And we don't talk about a delay of a few days.

2 December 2022
Unprompted review
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag Herr Kaufhold,

Ihre Erfahrung liegt schon weit in der Vergangenheit und wir können uns für den Fall nur mehr als entschuldigen. Hier lief tatsächlich einiges falsch, weswegen wir in Ihrer Region mittlerweile auch einen anderen Unternehmen einsetzen. Seit dieser Umstellung sind die Probleme dort Geschichte und wir können uns mit der wahren Qualität zeigen.

Da es sich bei Ihrem Fall letztendlich doch um keinen Schaden handelt, da die Ware wieder aufgetaucht ist, konnten wir Ihnen auch keine volle Regulierung anbieten und müssen uns auf die Spediteurshaftung beziehen, welche in Ihrem Fall unter dem eigentlichen Warenwert liegt.

Ich bedauere nochmals die Abläufe mit Ihrer Sendung.

Mit freundlichen Grüßen

Bastian Lütkemeyer
Head of Operations

Rated 5 out of 5 stars

Best partner in transportation !!

Cargoboard is the best partner in transportation solutions. Never missed a delivery and been always on time. High service for low prices !!

3 May 2023
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Reply from Cargoboard GmbH & Co. KG

Hello,
Thank you for your 5-Star-Review!
We are glad you are satisfied with Cargoboard!

See you next time!
Your Cargoboard Team

Rated 5 out of 5 stars

super

Alles tip top

19 April 2023
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,
wir freuen uns, dass alles zu Ihrer Zufriedenheit gelaufen ist, und dass Sie sich Zeit genommen haben uns zu bewerten.

Vielen Dank und bis zum nächsten Mal!
Florian vom Cargoboard Team

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