Carers Card UK Reviews 

521
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise how incredibly simple the application process is and how helpful the various discounts are for managing daily shopping and family outings. People also appreciate having a convenient and reliable form of identification that easily provides access to numerous community events, local attractions, and essential support services. Some reviewers were not happy with certain discounts, mentioning that similar or better offers could easily be found elsewhere or that some promoted items were of lower quality. Others noted that specific promotional deals did not always meet their expectations or provide the exclusive value they anticipated.

What people talk about most

Discount

Consumers find discount to be a major benefit, with reviewers praising the fantastic savings on food... See more

User experience

Clients share positive opinions on user experience, noting that the application process is quick,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful support, valuable... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the benefits and... See more

Value for money

Customers had positive experiences with value for money, highlighting fantastic discounts on shopping, day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This card brings a little light to otherwise dark days of exhaustion and frustration! I've used it to buy reduced price gift cards to treat myself to a coffee, or a few naughty extras when doing the g... See more

Rated 5 out of 5 stars

Carers Card UK has opened up a whole new world for me. Wonderful discounts and a way to connect with other carers. Asking questions and sharing experiences with those who understand the day to day cha... See more

Rated 5 out of 5 stars

More than a members card. It's a lifeline for support, helping you to plan for eventuality, encouraging self care, letting you know who can help and advice on planning for retirement. I'll be recove... See more

Rated 5 out of 5 stars

I’m so pleased to have my carers card. I took my son swimming and now I can show them this card and my details without taking lots of paperwork with me. I’m excited to use discounts and also apply for... See more


Company details

Written by the company

Carers Card UK provides an official ID card and support platform for carers across the UK — recognising the vital role carers play every day. Our card helps carers easily identify themselves in situations where reassurance, access, or support is needed. Alongside this, members gain access to a range of practical benefits including discounted e-gift cards, exclusive offers, wellbeing support, and tools through our app. We support both unpaid and paid carers, including parents caring for children with additional needs. We are committed to continually improving our service and listening to feedback from our members.


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(521)

520 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Carers card has such amazing…

The Carers card has such amazing benefits bring able to take the person dependant on you to the theatre at a reduced cost visiting places were the cater goes free allowing an outing which financially would have been not able to happen financial costs are so huge an people are really battling thank you so much for this gem of a card

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I'm so glad I found Carers Card

I'm so glad I found Carers Card and a community I can find support with. I was feeling alone and voiceless. The added discounts are great. For me though its the chance to be supported by so many lovely people.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

The Carers Card is valuable

The Carers Card is a valuable way to recognise the essential role carers play and to help them identify their caring responsibilities with confidence. By providing access to discounts and support, it offers meaningful appreciation for the time, dedication, and compassion carers give every day.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

More than a members card

More than a members card. It's a lifeline for support, helping you to plan for eventuality, encouraging self care, letting you know who can help and advice on planning for retirement.
I'll be recovering the cost in just two weeks with shopping discounts. It's really easy to buy discounted gift cards for supermarkets and download to your Google wallet. I did my first gift card spend at the self checkout this morning. I'll be doing this for my weekly shop and using the savings for P&P only treats on offer. I've already got my first little package of toiletries as a gift to myself. I'm looking at dining out next with some reasonable discounts at local places. I've not joined the forums yet but I'm looking forward to something friendly where the day to day struggles are shared, handy hints given and I may even share some quick fake-away recipes with other carers as we all deserve a treat.

14 September 2026
Unprompted review
Rated 4 out of 5 stars

I am new to having a carers card

I am new to having a carers card, I have had a look the app that I feel will be so helpful. Not only for offers but for people who you can chat with, ask questions, share your day. Im looking forward to using it going forward.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

So far i have loved the App

So far i have loved the App, and i cant believe how much support is actually out there! Great deals and offers. App is updated regularly and I love how theres a 24/7 chat available 💬

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Carers card uk is a brillant…

Carers card uk is a brillant organisation that supports people like me who care for someone with disabilty or difficulty.
I live and look after my partner who had an unpredicted stroke.
Carers card are a provide a sparkle by way of supportive information , enabling discounts on products that you or your caree can enjoy ...sometimes spoils to help you relax when the going is tough.
Even free entry for the carer with your caree to attractions around the uk. This has enouraged us to take a few trips, we might not have done.
There are campaigns you can easily support to highlight the impact and needs of carers .
Thank you carers card uk

11 September 2026
Unprompted review
Rated 5 out of 5 stars

I get noticed now as a carer ,I have my…

I get noticed now as a carer ,I have my card on me all the time and I never new about it ,I can use it in shops and it helps me so much ,I now I can use it for other things too but I've only had a few weeks so I need to get use to having it.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

This carers card of mine.....

This card brings a little light to otherwise dark days of exhaustion and frustration! I've used it to buy reduced price gift cards to treat myself to a coffee, or a few naughty extras when doing the grocery shopping! I love the giveaway rooms - the only thing I'd change is the number of participants (this week is 1000 making it harder to win!). Sometimes you forget to be kind to yourself when the pressure's on - this card helps to remind me that I'm important too!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

I am amazed at how much help there is…

I am amazed at how much help there is for carers on the app, if you need to chat let off steam, there is a friendly advisor you can speak to or you can chat with other users that are possibly going through the same as yourself. When you are using the app it makes you feel welcomed

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great card the app is amazing

Great card the app is amazing , gives you great deals, lots of information. Being a carer is hard , having the app& card is a great way to learn and share knowledge would definately recommend.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

The card arrived promptly and was easy…

The card arrived promptly and was easy to activate. I find this service much more usable than the other types and widely accepted. The app is extremely helpful with many interesting topics and wellness tips. Great work 👍 highly recommended.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I found out about this card by chance, I’d never heard of it before. I think it’s amazing how unpaid carers like myself are finally recognised and can access a large amount of discounts and free tickets with the carers card, available for a small fee. I highly recommend this card and the app

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind in emergency and great event discounts, where accepted

The Carer's Card has been suggested to Mr by my GP. As I care for my mother and my little boy.

The most important benefit of having the card is that I have something on me which, in case of anything happening to me, would allow 2 key people to be contacted and provides names of the people I care for. This is amazing for a peace of mind.

The second major benefit is the carer discount I have benefited from in several places for my little boy, especially some of the science museums, which would have been too prohibitive, had it not been for the card.

There are many useful articles on the site and an ability to put together an emergency plan - which will be useful for some.

The least effective benefit is the discounts - you have to watch that the product isn't already offered at the proposed price elsewhere. I often find what is offered are poorer version of the more effective products.

The first two benefits, however, make the card extremely valuable!

3 September 2026
Unprompted review

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