While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Care Aid was created when a husband and wife working in the care industry got frustrated with how hard it was to connect with quality carers. They believed that there must be a better way. With so many people in need and so many incredible people wanting to help all that was needed was a quality platform to help connect these two.
Lv1 445 Keilor Rd, Niddrie, 3042, Melbourne, Australia
I've had a very good experience working with this support company. The convenience of checking my availability and accessing job details through the app has made supporting people incredibly easy.
Reply from Care Aid Australia
Thank you for leaving a review! We truly appreciate your feedback and are always here to support you if you need anything. Warm regards from our Care Aid Team.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
