Absolutely do not bother paying these people. I tried to call for help and am met with a fuzzy connection and on the other end is someone with a ton of background noise like they’re at home with child... See more

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I wasn’t aware of this website until my son mentioned it to me. So far, I really don’t have many complaints. We’ve talked to several caregivers and a few were put on “maybe” status mostly because of t... See more
Company replied
Doris Kodom was wonderful for Gloria Kass. She was warm, competent always on time and was a great companion to Gloria Kass 25 Tudor City Place, in addition to being very professional. Gloria l... See more
I was looking for a caregiver for my 87 year old father. I joined this site but did not find out this was a SUBSCRIPTION until after they charged my credit card. I was flooded with emails from peopl... See more
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Company details
Written by the company
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Our promise to you
Written by the company

- We have a long standing commitment to treat our customers with respect, support, and kindness!
- Our purpose is to help every family at each stage of care and today, we’re helping millions of families at home and at work across 17+ countries and growing. We’re using technology and innovation to solve one of the greatest human challenges. We’re at the forefront of safety, advocacy and thought leadership. We’re obsessively attuned to our customers’ needs because we ARE our customer. We’re devoted to families of all types and backgrounds because we ARE families of all types and backgrounds. We’re here for all your life, for all families, for all the reasons that matter.
Laurie M.
Member care
Contact info
1501 South Mopac Expy, Suite 340, 78746, Austin, TX, United States
- 877-227-3115
- careteam@care.com
- care.com
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Care.com is great connections and…
Care.com is great connections and communication from pet owner to pet sitter. It really works for pet parents that don’t want to put their pets in s kennel

Reply from Care.com
We found someone to care for our son
We found someone to care for our son, who is college educated, genuinely cares and loves kids. She is flexible with our schedule and helped us with light help around the house as well, making our life so much easier.

Reply from Care.com
Company close my account after three days for no reason and refused to provide a refund
This company took my payment for a three month subscription, close the account within three days of opening for absolutely zero reason whatsoever, refused to explain why they closed the account and refused to issue a refund. Buyer beware. Do not be scammed.

Reply from Care.com
Convenient and several options
It was a very realizable website efficient and a very good variety of options. The sitters have been very nice and trusting. Thank you

Reply from Care.com
The process was seamless and the…
The process was seamless and the responses I received were all fabulous. I've been looking for a responsible pet-sitter for months and finally found several through your website. I was so pleased. Highly recommend.

Reply from Care.com
Best house cleaner ever!!!
Was easy & opportunity to review candidates before making a decision. Found Ms. Pam & she has been wonderful!!! ♥️♥️♥️

Reply from Care.com
Great People
Every house cleaner that I talked with was terrific. Unfortunately, due to a medical problem the cleaner we chose could not work for awhile. But she was great and we were looking forward to working with her. The next one is terrific and working out very well. Thank you care.com.

Reply from Care.com
Great Job Search Tool
Care.com has been a great tool for my job search. It provides me with jobs within in and around my neighborhood and within my hourly charge.
Wherever my issue is escalated, the team is prompt to communicate while solving the issue and after.
Also, the team is quick to eject unscrupulous people off the app.
I give 4 stars because although I have filtered my specialty, price and distance, I still see jobs in my feed that are outside of my filters. For example I see jobs 3 times farther than my preference and prices way lower than my preferred. These should be looked into, please.

Reply from Care.com
Care is very helpful for both clients…
Care is very helpful for both clients and caregivers. I love them. Thank you. Care

Reply from Care.com
I’ve been using care.com to find almost…
I’ve been using care.com to find almost every single family that I’ve worked for in the last 15 years . It’s a great way to find families in need.

Reply from Care.com
Great service
I’ve a great experience using Care.com to connect with wonderful families and find babysitting opportunities. The platform makes it easy to communicate with families, learn about their needs, and find positions that are a good fit. I really appreciate having the opportunity to build trusting relationships with the families I work with and provide quality, caring childcare. Care.com has been a valuable resource for growing my babysitting experience, and I’m grateful for the connections I’ve made through the site!

Reply from Care.com
I love Care
I love Care. com . I’ve had it for 5 years now and have gotten plenty of full time/ part time jobs even one time jobs that have came in handy. There’s many great families to work with on the app and I’ve shared it with my nanny friends as well. The only suggestion I would make for the app is if a job isn’t right for us( care givers) we can ‘x’ them away so when searching for that perfect fit we don’t see others that we would just not choose such as because of distance, pay or hours over and over again.

Reply from Care.com
Everything made easy! Love care.com
Everything made easy!! Love care.com

Reply from Care.com
Great service but needs improvement
I really like Care.com. I found a wonderful helper through the service. My only suggestions are make the site easier to navigate, be more transparent and clearer about charges and add ons. The company comes off a bit shady with additional services. I signed up for something I did not intend to because of misleading language on the site. And you need to go back to advertising more. I had to use AI to remember you exist. I was turned down by 7 ambulance companies and ride services before I was reminded you're an option.

Reply from Care.com
I’ve had wonderful opportunities for…
I’ve had wonderful opportunities for taking care of children and elderly people. Makes my heart proud ❤️

Reply from Care.com
Care.com has been outstanding
Care.com has been outstanding. It helped us find a reliable and responsible babysitter for our son. I highly recommend this service!

Reply from Care.com
Phenomenal, Reliable, and a True Lifesaver!
As a single mother of two special needs children with no extended family nearby, finding trustworthy, capable childcare is my highest priority. I needed someone who could confidently maneuver and give dedicated attention to both of my kids at once. Through Care.com, I selected both a primary sitter and a backup for an event I had to attend. Unbelievably, the primary sitter canceled just two hours before the start time, leaving me frantic.Thank goodness for Care.com's backup feature and thank goodness for Jessica. She accepted the request immediately, arrived exactly on time, and completely saved the day. Jessica is exceptionally open, warm, and genuinely invested in what the kids enjoy doing. My children felt instantly comfortable with her and had an absolute ball. She provided the peace of mind I desperately needed and was a true answer to prayer. I will absolutely be requesting her again and cannot recommend her highly enough!

Reply from Care.com
Don't be hesitant to pay the fee
I was hesitant to pay the fee, but I am new in town and needed to hire a housekeeper ASAP. I posted a very brief ad, got three responses within hours, and a total of 6 in all. I interviewed two, hired one, and was impressed by all of their references and insurance information.

Reply from Care.com
Great place for Nannie’s and families
Safe and great communication!

Reply from Care.com
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