Impossible de comprendre…
Impossible de comprendre l’interlocuteur qui s’exprime dans un français difficilement compréhensible
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Alle informatie over het blokkeren van je betaalkaart Toutes les informations utiles concenant le bloquage de votre carte de paiement.
Seclin, France
Impossible de comprendre l’interlocuteur qui s’exprime dans un français difficilement compréhensible
Transphobia callcentre.
Let me explain.
We call them to report all cards lost or stolen in Belgium. Includes ID cards, and credit/debit cards. The report is then used to make an official police report. The CSRs have access to our addresses, name, previous name, and DOB.
On 26th May 2022, I called to report my card lost. I provided the CSR my postcode, DOB, and last name. Also they have my mobile phone number. This brings up the data, which includes my name and unfortunately my dead name.
The CSR asked me to confirm my first name. He the told me that my name was Caitlyn! I told him he was mistaken and he hung up. He was making a reference to Caitlyn Jenner. He refused to provide the CARDSTOP service to me.
Unfortunately we can only use CARD STOP in Belgium to report our cards lost or stolen when the banks are closed.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.