Cards for Good CausesReviews 

96
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality cards, noting the ease of finding suitable options for various occasions and charities. The ordering process is frequently highlighted as simple and efficient, with many appreciating the prompt delivery of their purchases. Reviewers also express satisfaction with the overall service, often mentioning the excellent condition in which their orders arrive. However, some customers also noted issues with the delivery service, specifically mentioning Evri, citing delays, damaged packaging, and missing items. There were instances where orders arrived incomplete or incorrect, and a few people reported difficulties with website login attempts.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the excellent selection of high-quality... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and speed of... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and the... See more

Quality

Consumers find quality to be positive, consistently praising the high quality of the cards and envelopes, as... See more

Service

Users describe positive interactions with service, with many reviewers expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got fed up trying to find beautiful cards in local charity shops with a Christian message, the selection is rather mundane this year. However, I found all that I needed in Cards for Good Causes, a... See more

Company replied

Rated 5 out of 5 stars

We choose our cards on line using your website every year. It’s become a real tradition for my daughter and I. We sit in front of the fire with Christmas music playing, drinking hot chocolate and cho... See more

Company replied

Rated 5 out of 5 stars

UPDATE! I ordered two Christmas cards packs with Evri 24h Express Delivery on December 9. However, I have only received one of the two packs on December 12, and I am still waiting for the other one. U... See more

Company replied

Rated 5 out of 5 stars

I always used to get your cards in my local cathedral but, since moving to Norfolk, they are only available in Norwich which is an hour away from the north coast. I found it very easy to choose good c... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Charity

Written by the company

We are a not-for-profit retailer dedicated to supporting charities and good causes across the UK. Our website operates year round offering a huge range of cards, gifts, homeware, gift wrap and more. During the Christmas season we open a network of pop up shops across the country selling our popular charity Christmas card packs and a range of gift wrap, advents, decorations and gifts. We always aim to source a range of quality, environmentally-friendly and ethically-sourced products. We also ensure that any of our providers have sustainable credentials too.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(96)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely cards, great customer service, good to support

Lovely cards, high quality, promptly delivered. I've always come to Cards for Good Causes for Christmas cards (both locally and online), probably for the last 30 years, but have also recently been finding a really good selection of other occasion cards here online. CGFC also provide exemplary and personalised customer support: a slight problem I had recently was very quickly and capably resolved in a most friendly and personalised way. Many thanks

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer!

Really happy with this company and the cards I purchased which were speedily dispatched. Good to know they are supporting charities. Thank you.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

This is a very worthwhile site.

You have an excellent selection of cards at very reasonable prices. It's so good to know that various charities gain financial support for our purchases.

My cards were delivered on time, and in perfect condition. Thank you.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Really good Company help so

Really good Company help so
many charities.

I had a problem during Covid and they were very helpful with my Order.
Very pleased with my purchase today.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

For years

For years, I've relied on Cards for Good Causes, first from a pop-up shop and now conveniently online after the shop closed. The selection is excellent, featuring high-quality cards from various charities, simplifying the process compared to reaching out to each charity individually. My sole criticism is with the delivery service, Evri, which often leaves packages exposed to rain and takes misleading photos of unrelated items as proof of delivery. Despite this, I'm very satisfied with the service.

20 January 2026
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you for taking the time to leave a review. We really appreciate your continued support. We take your comments regarding Evri on board too. Thank you.

Rated 5 out of 5 stars

I love shopping from cards for good…

I love shopping from cards for good causes online because they help almost every charity there is. There great people who set up cards for good causes And they do it out of the goodness of their hearts.There is a shop about half an hour bus ride from me.But I don't drive and I live where buses don't come.So iam thankful I can shop on line.

15 January 2026
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you so much for taking the time to leave a review, we really appreciate your support.

Rated 3 out of 5 stars

I paid for express 48 hour delivery 6…

Update 18 Dec 12:29

I'm sorry if I'm being finicky but you had the order Frida6 night, so let's say you picked up on it at 9am Monday.

You would have had to hand it to the courier at 6pm Monday evening to keep 'within' the 48 hours. I doubt that happened though, so anyvtime prior to that would have fallen outside the 48 hours.

I don't want the postage back - as you're only a small organisation but - if I'd received the parcel at, say 2pm on the Wednesday, then I could have dealt with them that day.

Arrived at 6pm Wednesday evening meant that I could not. So paying for 'express' delivery was a waste of time on this occasion.

Update 17 Dec 18:00

Cards received

According to the company's records, Friday was discounted. They don't work Saturday.
So from 9am Monday to 6pm Wednesday.

The cards can't be delivered until the 18th now, which means they probably won't arrive before Christmas.

...

Update reply today at 15:23 to your response.
Order number: 252232
I have emailed to that address - and sent a website form message.

...

I paid for express 48 hour delivery 6 days ago.

Mind you they use EVRI and we know that they're the worst delivery company. Why not use Royal Mail?

Still not received, so the Xmas cards won't get there before Christmas.

Emailed the company but 'surprise' no response.

12 December 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

18 December:
Thank you for taking the time to update your review.
Just to clarify, we offer same-day despatch on orders placed before 2pm, Monday to Friday. Orders placed after this time are despatched on the next working day, which means that orders placed after 2pm on a Friday are despatched on Monday.

As this order was placed after our 2pm cut-off on Friday, it was despatched on the next working day (Monday) and delivered on Wednesday, within the selected 48-hour service. If you would like specific times or tracking information for your order, we would be happy to email these to you directly.

As a small not-for-profit retailer, we’re unfortunately not able to operate over weekends. We work hard to keep our costs as low as possible so we can continue to support the wonderful charities we work with.

--------
We are very sorry to hear this and will take your feedback on board. Our website support inbox is monitored closely and we ensure that we respond to emails on a daily basis. We would be grateful if you could try emailing us again at website.support@cfgc.org.uk so that we can look into this for you. We have also sent you a request for further information so that we can resolve this as quickly as possible.

Rated 5 out of 5 stars

Cards for Good Causes and very good experience

Easy website to navigate, lots of good choices )too many!) and very easy to order. Amazingly the cards arrived in 2 days. Now I just need to write them....
very, very pleased thank you

10 December 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you for taking the time to leave your feedback, we really appreciate it. We are delighted to hear that you were pleased with the cards and the service you received.

Rated 5 out of 5 stars

Didn't receive the one of the packs BUT great costumer service

UPDATE! I ordered two Christmas cards packs with Evri 24h Express Delivery on December 9. However, I have only received one of the two packs on December 12, and I am still waiting for the other one. UPDATE! The costumer service replied quickly and will give me a refund for both the delivery fee and the cards that didn't arrive

9 December 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

We are extremely sorry to hear this. If you have not done so already, please could you contact us at website.support@cfgc.org.uk so that we can look into this. Thank you.

Rated 3 out of 5 stars

Mixed success with delivery...

I've used this company a few times and always been very satisfied. However this time my order arrived with one item missing. Apparently it is 'to follow' but I've heard nothing for almost 3 weeks now. Disappointing.

27 November 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

We are really sorry to hear this. If you've not done so already please could you contact us at website.support@cfgc.org.uk so that we can look into this.

Rated 5 out of 5 stars

The cards were of good quality and a…

The cards were of good quality and a lovely design. They arrived very promptly.

11 December 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you for taking the time to leave feedback, we really appreciate it! We are delighted to hear you were pleased with your cards and the service you received.

Rated 5 out of 5 stars

Always a good experience

Always get my christmas cards from here. A good choice having a lot of charitys together. Postage very quick and well packaged.

3 December 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you your feedback, it means so much to us. We are delighted to hear that you were pleased with the choice of cards and charities. Thank you for your continued support.

Rated 5 out of 5 stars

Wonderful selection of cards

Wonderful selection of cards at reasonable prices and a huge choice of charities.

4 December 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you for taking the time to leave feedback, we really appreciate it. We are delighted to hear you are pleased with the selection of cards and charities to support.

Rated 5 out of 5 stars

Great company offering great quality…

Great company offering great quality Christmas cards and gifts for lots of charities. I always buy my Christmas cards from this company, lots of lovely designs to choose from.

4 December 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you for taking the time to leave feedback, we really appreciate your support.

Rated 5 out of 5 stars

I've been using Cards for Good Causes…

I've been using Cards for Good Causes for many years, initially in a pop-up shop but pleased that I could then order online when the shop stopped opening. The cards are always good quality and there's a wide selection from many different charities. So much easier than contacting the charities separately directly. My only complaint would be with the delivery company, Evri, who consistently leave parcels on the doorstep in the rain and take a photo of a completely different parcel being posted through the letterbox to prove they've delivered the parcel safely! Otherwise, very happy with the service, thank you

27 November 2025
Unprompted review
Cards for Good Causes logo

Reply from Cards for Good Causes

Thank you so much for taking the time to leave feedback, we really appreciate it. And thank you for your continued support over the years. We appreciate your comments regarding Evri and we will take these on board as we continue to review our services. Thank you.

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