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See what reviewers are saying

Rated 3 out of 5 stars

You gave me a delivery date of Friday 12th September but my item did not arrived. I sent various emails to yiu to which there was no reply and the card was eventually delivered yesterday 16th Septembe... See more

Rated 5 out of 5 stars

It was so easy to order. Everything is explained. Itty took me about 5 minutes start to finish. I didn't realize I was ordering from the UK but shipping wasn't crazy.

Rated 4 out of 5 stars

Lovely little ID badge for my granddaughter. I’m sure she will love it. Only negative was that I emailed twice with a query about delivery but received no responses.

Rated 1 out of 5 stars

I ordered a novelty ID card and lanyard for my grandson’s birthday. I tried to contact the company last week with a query about delivery but was unable to get through by email or phone. Luckily it arr... See more

Company details

  1. Disability Equipment Supplier
  2. Baby Store
  3. Children's Clothing Store
  4. Greeting Card Shop
  5. Printed Clothing Store
  6. Toy Manufacturer

Written by the company

We are a small family-run business based in the UK. We pride ourselves on using high-quality materials to make all our products. All our products are made to order so you can be assured that there has been time and care put into them. We love to help people and make them feel more confident in their day-to-day lives. If there is a product that you would like but can not see on our website, please get in touch, we would love to be able to create this for you.


Contact info

3.3

Average

TrustScore 3.5 out of 5

21 reviews

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1-star

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Rated 3 out of 5 stars

You gave me a delivery date of Friday…

You gave me a delivery date of Friday 12th September but my item did not arrived. I sent various emails to yiu to which there was no reply and the card was eventually delivered yesterday 16th September. You have to keep customers fully advised if you want recommendations.

10 September 2025
Rated 5 out of 5 stars

It was easy to order

It was so easy to order. Everything is explained. Itty took me about 5 minutes start to finish. I didn't realize I was ordering from the UK but shipping wasn't crazy.

25 May 2025
Rated 1 out of 5 stars

Terrible customer service and faulty product

I ordered a novelty ID card and lanyard for my grandson’s birthday. I tried to contact the company last week with a query about delivery but was unable to get through by email or phone. Luckily it arrived on time. He opened it today and put it on immediately and within an hour the lanyard ribbon has come away from the breakaway clasp. I’ve tried to email several times and it keeps bouncing back. I phoned but nobody responds. Terrible customer service and very disappointing for my 4 year old grandson.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Zero customer service- appalling!

I received the medical alert card without the photo I included when placing the order. I contacted the company twice via email, twice via online form and left several voice messages. There is absolutely no one to answer. They dumped the medical card and disappeared into thin air. No customer service, no communication, pretty basic service. I will look into reporting the business to Trading Standards.

21 March 2025
Rated 2 out of 5 stars

The quality was really good however the…

The quality was really good however the service was dreadful! Paid for 24 hour tracking,the lanyard took 4 days to arrive and when it did it had 48 hour tracking stamp on it. I emailed 3 times for updates to which no response from the company at all which I find very unprofessional.

27 August 2024

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