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Cardiff Gold Reviews 

586
•
TrustScore 5 out of 5

4.8

Gold and Silver Trading Company
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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, noting their helpfulness and friendly approach in guiding them through the process and answering questions. Many people highlight the excellent service, fast delivery, and well-packaged, high-quality products that often arrive quickly or even ahead of schedule. The wide selection of items and the ease of ordering are also frequently appreciated by consumers. However, some customers experienced issues with delivery, including items arriving later than expected or not at all. A few people also reported receiving incorrect items or problems with carriers delivering to the wrong address.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt delivery,... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the excellent quality of items, often... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick and easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buyers so were a little unsure about our change of focus with our savings. Appreciated the professional and unhurried manner of the staff member, especially as she answered our questions wh... See more

Rated 5 out of 5 stars

Excellent service as always with a great knowledgeable team. Great conversation on current market trends & the ever increasing change on economic global affairs. A very professional & swift OR…sh... See more

Rated 5 out of 5 stars

Very efficient service and great website. Putting the copper up to double the price was a bit naughty though. You originally said a small increase. Otherwise perfect

Rated 5 out of 5 stars

I’ve never ordered gold online. I was hesitant as I’d never come across cardiffgold before, but I called them before ordering and someone actually answered which eased my worries a little, I placed th... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Cardiff Gold are a precious metal dealer in the heart of Cardiff. We Buy, Sell & Trade all types of precious metals including Gold Silver Platinum and Palladium. Plus Watches, Whiskey, Jewellery and much much more

Contact info

4.8

Excellent

TrustScore 5 out of 5

586 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(586)

283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I bought a coin box .

I bought a coin box .

They were expecting me . A member of staff attended to me , and the member of staffto whom I spoke to on the telephone came out to see me .

A member of staff also changed my coin capsule for one that fitted their box .

Very good service.

24 November 2025
Rated 5 out of 5 stars

Highly recommend

Excellent service as always with a great knowledgeable team.
Great conversation on current market trends & the ever increasing change on economic global affairs.
A very professional & swift OR…should we be saying Blockchain service yet? 🤩
Around November 22nd & through to Christmas should be a good end to the year for many. Enjoy!! 🦸 🚀

30 October 2025
Rated 5 out of 5 stars

Used Cardiff Gold several times now &…

Used Cardiff Gold several times now & each time the service & product have been first class & very competitive prices.I would recommend anyone who has a taste for precious metals to give them a try,you won't be sorry ! Great job people see you soon ! Best wishes,Martin Fox.👍

27 October 2025
Rated 5 out of 5 stars

Great service.

Great service.
Very helpful and patient staff who offered us support over our visit.
We would recommend their services.
5 stars ***** and we will be using their business again.

30 October 2025

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