Writing a quick positive review to offset some of the negative ones. I'm a very skeptical person who held an unwanted gift card from JCPenny since Christmas of 2024. I researched many gift card exchan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
E gift cards are great, no need to wait although cards by mail come quickly. Like to see higher percentages on some cards without such high purchase number of cards needed to buy.
Company replied
I wanted to give an update about my ongoing dispute with cardcash. After 3 emails that were not answered I wrote a bad review and got a response. I wrote back to an e-mail that was undeliverable and c... See more
Company replied
Two attempts to buy Carnival gift cards denied due to fraud alerts . Both are legitimate credit cards owned by me. the gist of several days of back and forth emailing these people is that they need a... See more
Company replied
Company details
Contact info
990 cedar bridge ave, 08723, brick, United States
- 215-227-3227
- socialmedia@cardcash.com
- cardcash.com
2.8
Average
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased from this company twice for…
Purchased from this company twice for restaurants. Received our gift card within minutes and used them right away with no problems. Eating at restaurants can be pricey so saving a few bucks is nice!
8 March 2025
Unprompted review
Reply from CardCash.com
Thank you for your wonderful review! We're so happy to hear that your experience has been smooth and that you were able to enjoy your savings right away. Dining out can definitely add up, so we're glad we could help you save a little extra! We truly appreciate your support and look forward to serving you again soon!
Reply from CardCash.com
Thank you for your amazing five-star review! We truly appreciate your support and are so glad you had a great experience. Looking forward to serving you again soon!
The experience was flawless.
16 March 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your wonderful review! We're happy to hear that your experience was flawless. We truly appreciate your kind words and look forward to serving you again in the future!
Carnival gift worked right away
Carnival gift worked right away! Love the app!
14 March 2025
Unprompted review
Reply from CardCash.com
That's awesome to hear! We're so glad the cruise gift card worked for you and that you're loving the app! Thank you so much for your positive review – it really means a lot to us! 😊 If you ever need help or have any questions, feel free to reach out. Enjoy!
Absoulute HORRIBLE experience
Absoulute HORRIBLE experience! Do not buy gift cards here, they are all fake and you cannot get your money back. I bought a $100. Gift card to Top Golf and it failed …. They would not return my money.
Horrible customer service. Buyer beware!
In a response to CardCash.com
I have already reached out to your team 5x with no resolution
12 March 2025
Unprompted review
Reply from CardCash.com
We sincerely apologize for your negative experience, and we’d love the opportunity to look into this matter and assist you further. If you could kindly provide us with your order number, we’ll investigate and do our best to resolve any issues. Thank you for your understanding, and once again, we apologize for any inconvenience this may have caused
Great place to get discounts of gift cards.
I was looking for a coupon for Chuck E. Cheese and happened to find Cash Card through Rakuten. I was able to get 20% off and I received a bonus from Cash Card for being a first time user. Great find. Will use them again.
6 March 2025
Unprompted review
Reply from CardCash.com
We're so glad to hear that you had such a great experience with Cash Card t and got that amazing 20%. It’s always great to score some extra perks as a first-time user! We appreciate you sharing your experience, and we’re thrilled to know you’ll be using Cash Card again. Happy savings!
LOSS PREVENTION HARASSMENT !!!
I have been receiving threating emails from a J. Arimis in their loss prevention department from a transaction that was completed in mid-January. I fear this maybe a potential hack or a way to solicit money from me. I’ve sold a few gift cards to card cash and never had a problem until now. Being put in this situation has taken a toll on my mental health. I don’t recommend selling or buying from cardcash.com as the payouts are not great. READ THESE REVIEWS!!! I can see why their rating is so low.
13 March 2025
Unprompted review
Reply from CardCash.com
Hi,
Thank you for reaching out to us. Our loss prevention team contacts sellers when there is an issue with one or more of the gift cards they’ve sold to us. To assist you further, I’d like to take a closer look at your account. If you could kindly provide any of your order numbers, that would be very helpful.
Thank you, and we look forward to resolving this matter for you.
I had a walmart giftcard that's been…
I had a walmart giftcard that's been sitting around for awhile. Since I haven't been to Walmart in years, figured I'd try to get something for it and tried cardcash. Was hesitatant at first from some reviews but went ahead anyways...price was reasonable and payment came within a day...
11 March 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your positive review! We’re thrilled to hear that you gave CardCash a try and had a great experience. We’re so glad the process worked out smoothly for you. It’s awesome to know that the price was right and that your payment came quickly! If you ever have more gift cards to sell or need assistance, feel free to reach out. Thanks again for choosing us! 😊
Carnival Gift Card Scammers
Carnival Gift Card Scammers. 5511521 and 5511573, those are the reference numbers and on March 11,2025
Purchase was unsuccessful, when I contact their live chat; they requested me for an alternative email address which is strange and bogus. I've been using my email and payment system for more than 20 years. I never use my emails or number linked to my financial information. They were trying to retrieve this being clever. Failed and did not work with me.
11 March 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out to CardCash customer service. I understand your frustration with your cruise gift card purchases being marked as potentially fraudulent, and I apologize for any inconvenience this has caused.
Our gift card platform employs robust fraud prevention measures to protect both our customers and our business. Sometimes, these measures may unintentionally flag legitimate orders. Please know that this is not a reflection on you personally, but rather a necessary precaution in the gift card industry, which is unfortunately a frequent target for fraudulent activities.
To reduce the likelihood of your orders being flagged in the future, here are some tips:
1. Ensure you're using your primary email address, phone number, and payment method associated with your account.
2. Avoid using VPNs when placing orders, as they can trigger our security systems.
3. If you're a new customer, start with smaller orders to establish a purchase history with us.
4. For returning customers, try to maintain consistent order patterns and amounts.
5. Always use a single account for all your transactions.
If you're attempting to make a large purchase to pay off vacations, it might be helpful to split your order into smaller amounts over a few days. This can help our system recognize your purchasing pattern and reduce the chances of being flagged.
If you continue to experience issues despite following these guidelines, please don't hesitate to reach out to us again. We're here to help ensure you can successfully complete your purchases.
Thank you for understanding.
I got a Carnival Cruise gift card
I got a Carnival Cruise gift card, and it was super easy and fast delivery. And the price was lower than other sites. I will most definitely be back the next time I need gift cards.
3 March 2025
Unprompted review
Reply from CardCash.com
Thank you for your positive feedback! We’re so glad to hear that you received your card quickly and were able to save money. Enjoy your cruise and safe travels! We look forward to doing business with you again in the future.
Customer service is great!
After purchasing cards and having an issue, I spoke with customer service and I must say they took care of the problem quickly!
Molly is top notch with her customer service! Problem was fixed fast and refund was issued! I turned around and purchased more and transaction went perfect!
3 March 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your patience with our claims process. We’re sorry there was an issue, but we’re happy that we were able to resolve the matter and get you your refund. We look forward to doing business with you again in the future. If you have any questions, please don’t hesitate to reach out to us.
Thank you again!
I am a new customer and made 2 large…
I am a new customer and made 2 large purchases. On the second purchase, i realized not all of my gift cards were in the email pdf file and saw that some of them were shipping instead. Shipping to an old address that is still my billing address, but not my home anymore. I used their Contact feature on the website to let them know, but instead of helping me correct the issue I was ignored and a day later they proceeded to ship it to my old house 2 hours away from where I live now. I called in when I saw a shipping label had been created. Support was useless. Either didn't know how to help, or didn't care to.
Update: in response to their reply, I messaged them within 10 minutes of placing the order. I created a ticket on the order saying there was something wrong with it. I would think that should have triggered some kind of response. All that aside, the order did not have a shipping label created for it until the next day. And I had already spoken to customer support on the phone before it was passed off to USPS. They just refused to do anything to help. It's money lost, just be very careful when placing orders because if an accident happens and you catch it right away they will not help you.
3 March 2025
Unprompted review
Reply from CardCash.com
We tried you by phone today yet got your voicemail. I looked into your order, which was placed on March 5th and shipped out the same day. I see you emailed us that same day, but unfortunately, due to the high volume of emails, we were unable to respond until the following day, by which time your order had already been shipped.
When you purchase a gift card, the system indicates whether it’s a physical or digital card. We shipped the cards out to the address you have on file. You can have the current owner of that address return it to us, and we can resend it to you, or they can forward it directly to you.
I’ve checked with our team, and we can only convert one of the three merchants into e-codes to email to you. Unfortunately, we cannot do the same with other two physical cards at this time.
We’re happy to help in any way we can and are here to assist you. A representative has already emailed you and is waiting to hear how you would like to proceed.
Please feel free to respond at your earliest convenience, and we’ll ensure to assist you further.
A great website that I recommend
A friend shared with me this site where you can purchase gift cards at a discount. I was a little wary at first for as they say “if it’s too good to be true, it isn’t“. But it is true. I got a great deal on my first gift card and with the promo code it was an awesome value. It was very easy to do all of this online, even for a senior like me who is not tech savvy. I highly recommend this site and I’ll be using it more in the future.
27 February 2025
Unprompted review
Reply from CardCash.com
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you had a great experience with our website and that you were able to take advantage of the discount on your gift card. We always strive to make our platform user-friendly for everyone, and it’s wonderful to know that even for those who aren’t tech-savvy, it was easy to navigate. We truly appreciate your recommendation, and we look forward to serving you again in the future
Hey so I got the app but when I got to…
Hey so I got the app but when I got to purchase a gift card it say flagged for fraud but i’m using legitimately everything on my name and my primary email, card, and address could you guys please help me out with this?
1 March 2025
Unprompted review
Reply from CardCash.com
Thank you for reaching out, and I’m sorry to hear about the issue you're experiencing. We understand how frustrating this can be, and we want to resolve it as quickly as possible. Sometimes, purchases may be flagged by our security system as a precaution, even if everything is legitimate. Please rest assured, we take privacy and security seriously. I’d recommend reaching out to our support team with your details so we can review your case and assist you in getting this sorted. Thank you for your patience, and we look forward to helping you resolve this
Quck and easy.
26 February 2025
Unprompted review
Reply from CardCash.com
Thank you for sharing your positive experience with us. We are delighted to hear that you had a smooth and hassle-free experience. We appreciate your feedback!
Great discount!!!
I was thrilled that there was a discount on the Carnival Cruise gift card. The purchase was easy and I received my gift card via email really fast. I will definitely purchase again!
19 February 2025
Unprompted review
Reply from CardCash.com
Thank you for your wonderful feedback! We're so happy to hear that you enjoyed the discount on the Cruise gift card and that the process was quick and easy for you. We truly appreciate your support and look forward to serving you again in the future! Have a safe trip!
Beware Completely Fraudulent
I sold a gift card, proceeds to be direct deposit. After 5 days the emails started, saying my account or routing info was incorrect so they could not process payment. I have made several attempts to contact them both by phone and email with no response. I believe I was cheated and taken advantage of.
I am contacting the BBB to report their felonious activity.
17 February 2025
Unprompted review
Reply from CardCash.com
I took a look at your account, and it appears that when you placed the order, your banking information was not entered correctly, which caused the payment to bounce back. Once you confirmed your correct account details with our team, the payment was processed and sent again. It looks like the funds have successfully reached your account.
If you have any questions or concerns, please don’t hesitate to reach out to us. We're always here to help!
I made my gift card purchase easy
I made my gift card purchase and the digital gift card was in my email almost immediately. This was a very easy process. I will be using CardCash again in the future.
17 February 2025
Unprompted review
Reply from CardCash.com
Thank you for taking the time to share your great experience! We're happy to hear that you received your gift card right away and that the process was quick and easy. We look forward to doing business with you again soon!
BEWARE
I sold two gift cards to them for my mother. We checked balances before mailing the cards in. Both cards had $100 balance. They claimed that one of the cards had a zero balance and only gave us half of the funds owed. Beware and only send them your gift cards if you're ok with not being compensated.
Edited to add: This situation was rectified six days after my review. I still probably won't utilize this service in the future because it's not worth the hassle and frustration.
19 February 2025
Unprompted review
Reply from CardCash.com
We sincerely apologize for any inconvenience this may have caused. During the verification process, it seems that the card was showing as zero. However, we've had our team reach out to the merchant directly to reverify the gift card, and it does indeed have a full balance. We processed the card, and the payment was sent to you. Thank you for your patience and understanding.
Don’t do it!!
Don’t do it! There is nothing stopping the previous owner of these cards from using it after they’ve sold it to CardCash.
I thought CardCash would have issued a secure pin to protect the purchaser from fraud but instead I got a 10% discount on something valued at $0. If you do buy from this app, use the card before the guarantee is up because they literally just provide you with the same pin and number the previous owner of the gift card had. So, when the crook who sold it to them turns around and uses it, CardCash washes their hands of you completely. Not their problem they say. I went to use a $50 gift card I had bought less than two months ago and it was already used. No recourse. Instead of investigating the matter, customer service starts telling you right off how you have no rights after the guarantee period. Sketchy business model to say the least.
17 February 2025
Unprompted review
Reply from CardCash.com
We sincerely apologize for any inconvenience this may have caused. I believe an agent has already reached out to you, discussed the situation, and made a one-time exception by issuing a refund for your order.
Please note that we operate in the secondary gift card market, and occasionally, some gift cards may be compromised. We always recommend that our buyers use the cards shortly after purchase to ensure any potential issues fall within the 45-day guarantee period.
Thank you for your understanding.
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