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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers generally find the user experience positive, highlighting the ease of navigation and the straightforward process of purchasing gift cards. Many appreciate the instant delivery of digital gift cards and the wide range of options available, making it a convenient solution for various occasions. However, some people were dissatisfied with their order experience, citing issues with gift cards not being received or being delayed, despite immediate charges to their accounts. There are also concerns regarding payment, specifically hidden activation fees for certain gift cards that only appear at checkout, and the absence of PayPal as a payment option. Additionally, some reviewers found the process of redeeming and using the gift cards to be unnecessarily complicated.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers find gift cards easy to purchase and... See more

User experience

Reviewers highlight positive aspects of user experience, praising the ease of card purchase, selection of... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise the platform as great, easy to... See more

Payment

Customers had ambiguous experiences with payment. While some found the purchase process easy and... See more

Order

Customers consistently express frustration and dissatisfaction with the order process. Many reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

When I first received gift message I thought it was a scam. I couldn't easily tell if this was legitimate. Took a bit to track down who sent it. Once verified it was legitimate. I could easily selec... See more

Rated 4 out of 5 stars

I’ve had a really positive experience with Card.Gift. The website is incredibly easy to navigate and user-friendly. The whole purchasing process took just minutes from start to finish. I bought Uber... See more

Company replied

Rated 4 out of 5 stars

It was a simple and straightforward process on my end and it was received swiftly by the recipient although there was a little trouble for them to figure out how to redeem it wich took a bit of resear... See more

Company replied

Rated 4 out of 5 stars

TCN offer a great range of gift cards to suit everyone. Recently security concerns were discovered and it's great that action was taken to address this. One suggestion I would like to make is that... See more

Company replied


Company details

  1. Payment Service

Written by the company

Based in Melbourne, Australia, Card.Gift was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given.


Contact info

3.5

Average

TrustScore 3.5 out of 5

743 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Card.gift has been so trustworthy.

Card.gift has been so trustworthy and consistent.. I love the way my order is been delivered without glitches.. They are the best and I do recommend them to family and friends

13 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi Richard,

Thank you so much for your kind words! We’re thrilled to hear you’ve found Card.gift trustworthy and consistent, with smooth delivery every time. Your recommendation to family and friends means a lot to us.

Warmest regards,
Card.Gift

Rated 1 out of 5 stars

I’m not happy

I’m not happy, the digital gift vouchers said you receive them straight away. I still yet haven’t recieved it and it’s been 48 hours. I’ve tried ringing and emailing nothing goes through and still yet to have a reply. With a family that is finding it financially tough. This hurts.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

The process is seamless and you receive…

The process is seamless and you receive the card so quickly

3 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi Michelle,

Thank you for your feedback. We’re glad to hear you found the process seamless and that your card arrived so quickly.

Kind regards,
Card.Gift

Rated 4 out of 5 stars

Good I got the cards

11 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi Ewan,

Thank you for your review. We're glad to hear that you enjoyed your experience.

Warm regards,
Card.Gift

Rated 5 out of 5 stars

Tip top product

I had a technical banking issue, not being able to send funds electronically, and purchasing this credit card was a lifesaver

6 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hey Brendan,

Thank you for the great review! We’re so glad we could help during a stressful moment and that the process was a real lifesaver for you. Providing a seamless and reliable solution is exactly what we aim for.

Warmest,
Card.Gift

Rated 5 out of 5 stars

Super quick and fast

Super quick and fast ! Easy to buy and activate. Perfect for self & presents !

9 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hey Rachelle,

Thank you for the great review! We’re so glad you found it super quick, easy to buy and activate, and perfect for both yourself and gifting. Thank you for the support.

Kindly,
Card.Gift

Rated 4 out of 5 stars

Simple to purchase

Simple to purchase and good for buying for people long distance. Although it takes a day or so to receive I would have thought it would be instant, that's the only downside

9 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hey Sharon,

We're happy to hear about your positive experience with us. We have our customers best interest in mind, hence, it can sometimes take a day or so to conduct security checks and ensure that the gift card is delivered safely to the recipient.

Kind regards,
Card.Gift

Rated 5 out of 5 stars

I like this site immensely.

I like this site immensely.
You can choose gift card you want and you have a choice to choose any denominations.
And look of the card. I like the i -line service as it is quick and efficient thid onr site i have had no problems with.’
Thats why I use it whenever à need to buy a gift card because of your efficiency.
Thank you for the goid service.
Keep up the good work.
Thank you.

11 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi Jeanette,

Thank you so much for your wonderful review! We’re delighted to hear how much you enjoy using the site.

Knowing you can rely on us every time you need a gift card, without any issues, truly means a lot. We really appreciate your loyalty, kind words, and encouragement.

Warmest regards,
Card.Gift

Rated 5 out of 5 stars

Seamless, easy way to share the love!

The recipient of our gift received her voucher on time and without a hitch!
A very smooth and easy process, will definitely order again!

10 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hey Hayley,

Thank you for the lovely review! We’re so glad everything went smoothly and that your gift arrived on time. It’s great to hear you found the process seamless and easy. We look forward to helping you share the love again soon.

Kindly,
Card.Gift

Rated 5 out of 5 stars

card.gift

The website was intuitive and easy to navigate. Finding products was straightforward, and the checkout process was quick and seamless.

14 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi JG,

Thank you for your great feedback. We’re pleased to hear you found the website intuitive and easy to navigate. We really appreciate your support.

Kind regards,
Card.Gift

Rated 5 out of 5 stars

Card.Gift is a quick and easy way to…

Card.Gift is a quick and easy way to gift actual money your friend or loved one can spend anywhere - not just a gift voucher for one store they might not even like! A few clicks and you’re giving then something they can use to get something they really want.

8 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi Nick,

Thank you for the fantastic review! We love that you enjoy the flexibility of gifting something your loved one can truly use anywhere. Making gifting quick, easy, and meaningful is exactly what we strive for, we really appreciate your support.

Warm regards,
Card.Gift

Rated 5 out of 5 stars

Swift

Swift, easy, no issues!

8 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi there,

Thank you for your positive review. We're glad to hear that your experience was quick and easy with no issues.

Kind regards,
Card.Gift

Rated 3 out of 5 stars

Didn’t deliver at the correct time

The email didn’t go through at the requested time (for a birthday gift). I then had to wait on hold for 3 x 15 minutes that afternoon which was very frustrating. It was eventually sorted but not until later that day which was frustrating and disappointing. The idea in principle was good. I just had a bad experience.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! Card.gift has so many different cards for many different stores. Love it ❤️

14 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hey Maria,

Thank you so much! We’re thrilled you love the wide variety of gift cards available on Card.gift. We really appreciate your support.

Kindly,
Card.Gift

Rated 5 out of 5 stars

Just how quick the turn over was I got…

Just how quick the turn over was I got my card within a minute set to my email

7 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hi Canan,

Thank you for your review! We’re so glad you were happy with how fast everything was.

Kind regards,
Card.Gift

Rated 5 out of 5 stars

Convenience

Convenience, was able to purchase last minute to gift a family member

12 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hey Delvene,

Thank you for your feedback! We’re glad to be a convenient gifting option for you.

Warmest regards,
Card.Gift

Rated 1 out of 5 stars

Absolutely disgusted with this have…

Absolutely disgusted with this have purchased with them before no problems at all second time round. I had to call up and get them to resend it to my email instead of the recipients. Do not provide any help or contact.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

i always choose card.gift as i have alot of staff who i buy for who live all over australia

i always choose card.gift as i have experienced some dodgy companies before, but his website i trust 100%

9 April 2026
Unprompted review
card.gift logo

Reply from card.gift

Hey Natalie,

Thank you so much for your trust and loyalty! We’re really glad Card.Gift makes it easy to reward your team all over Australia, and it means a lot to hear you trust us 100%. We truly appreciate your continued support.

Warm regards,
Card.Gift

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