Surprised with some of the negativity on her … I purchased a Nissan qashqai last September and have not had one issue with … saw it online on the Friday , test drove it Saturday , picked it up on the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful experience with this 'dealer'. Anyone looking to buy a car from carcart please take a professional with you to check over. The stock may look clean and up to scratch but in my case was hiding a... See more
Brought my car home, pulled into the driveway and the engine management light illuminated. I contacted them a day after purchase and they offered to collect the car, I checked the oil to discover it w... See more
Company replied
5* Service before, during and after purchase Visited Carcart for a car I’d booked a test drive on- didn’t buy it but bought another one from them off their forecourt…..great service during sales pr... See more
2.6
Poor
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
The pre-sales was smooth and simple (used financing options). The site is details and helpful in walking you through the process.
Contact from the sales team was prompt and efficient once the credit was cleared and with a friendly manner too! Collect dates were booked to suite me and nothing superfluous.
On site collection was pleasant, the yard is tidy and the sales office clean and inviting.
The vehicle was as described and prepared for collection. The sales rep was knowledgeable about the specific vehicle and happy to engage on it as the paperwork was completed.
Overall a brilliant experience and well worth my time!!
16 September 2023
Unprompted review
Reply from Carcart
Hi Scott, thank you for your review. I'm really glad to hear you've had a positive experience buying a car from us. We wish you all the best with your new purchase & we hope to see you again in the future!
Kind regards,
Marta - Customer Service Advisor
Very professional, friendly and helpful.
First of all office was easy to get to. It’s airy and clean, friendly professional staff. Cars are clean and in great condition. Everything fine swiftly. Felt comfortable.
8 September 2023
Unprompted review
Reply from Carcart
Thank you for the great review and we are glad that you had such a great experience and wish you all the best with your new car.
Great customer service
Great customer service, very helpful, many thanks.
8 September 2023
Unprompted review
Reply from Carcart
Thank you for your review and feedback.
Excellent service
Jordan left us to walk around the cars at our own leisure which was a much nicer experience than at other places. Cars were reasonably priced and we paid and picked one up the same day. Excellent service!
28 August 2023
Unprompted review
Reply from Carcart
Thank you for the great feedback, we are glad you had such a pleasurable journey with us and we wish you all the best in your new car.
Great experience
Great experience. Lovely car and Jordan was really helpful. Will certainly get next car from here!
27 August 2023
Unprompted review
Reply from Carcart
Great to hear your kind words and glad to hear our sales team provided such a great experience.
Excellent service
Right car at the right price, very helpful staff. Would definitely use again!
22 August 2023
Unprompted review
Reply from Carcart
Thank you for your review and we hope to to see you once again in the future.
We picked our new car up today
We picked our new car up today
Jordan is a delight to deal with
We couldn’t be happier
Would recommend Carcart
19 August 2023
Unprompted review
Reply from Carcart
Thank you for the review and kind works, we are glad to know you would speak such highly of your experience to others.
great service
great service and delivered the car on time. thank you so much
16 August 2023
Unprompted review
Reply from Carcart
We are glad to hear we lived up to expectations and appreciate your great feedback.
Hi all i just purchase a car from this…
Hi all i just purchase a car from this company and the staff are very welcoming very helpful and know and have all the information you need about the products.
I just can say that you can buy with confidence feom them.
Thanks CarCarts
15 August 2023
Unprompted review
Got there wasn't greeted
Got there wasn't greeted, I had to go in the office to get the keys and show my licence
6 August 2023
Unprompted review
Nice and easy and quickly I’m so…
Nice and easy and quickly I’m so happy with the car.
7 August 2023
Unprompted review
Jordan was a pleasure to work with
2 August 2023
Unprompted review
Great
Very nice car at a reasonable price and very efficient, polite and helpful.
29 July 2023
Unprompted review
I purchased a car from Carcart
I purchased a car from Carcart. Very easy and pleasant transaction. Car was ready for me the same day that I test drove it. Great customer service.
29 July 2023
Unprompted review
Jordan was very helpful
Jordan was very helpful, pleasant experience over all, thanks
27 July 2023
Unprompted review
Had a few problems with my Peugeot 3008…
Had a few problems with my Peugeot 3008 even problems out of Carcart’s three month warranty but what can I say Dan and his team have come up trumps every time they for me have excelled any warranty/service even to the point of taking me home and bringing the car back after repair thanks guys/girls you are no one sorry for the crappy Peugeot
26 July 2023
Unprompted review
The car was delivered as promised on…
The car was delivered as promised on time arranged all paperwork completed no hassle polite driver we even got a courtesy call later in the day asking if everything was ok with the car
Thanks from Janet Hunter
14 July 2023
Unprompted review
Very friendly and helpful also very…
Very friendly and helpful also very professional all the step of the way would definitely recommend for anyone wanting to buy a new car.
13 July 2023
Unprompted review
Nice and easy
Nice and easy, quick and simple transaction. Very helpful with explaining difference between the 2 cars we were considering.
6 July 2023
Unprompted review
Excellent service from Jordan.
Excellent service from Jordan.
Great car. Very happy
7 July 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.