www.carandtruckremotes.com Reviews 337

Run! Warnning! Do not buy!

I ordered a remote key for my Range Rover. I spent several hundred dollars trying to get someone to program my remote. I was told on thier website that this key was the orignal part for my car, even stated on my invoice. Lies!!
No one could program it. Today I just found out I am 7 days outside the return window. I was told that I can return it if I paid for shipping and insurance. Upon receipt they will decide if they will send me a credit or not.....
It appears their busines is so bad that they have resorted to forcing folks to keep remotes that dont work.
If you look at the Yelp reviews, you will see that over half the reviews are negative reviews.

If you look at the google reviews on their website, you will only see that the reviews are ALL positive. They removed any negative comments! You will also notice that they have only reviews from 2 years ago. I think that they have optd out of google reviews....

We ordered a remote and received a ring. Company won’t respond and won’t refund us. Although it says USA it’s out of China! DONT WASTE YOUR MONEY on this bunch of SCAMMERS!

WARNING! I ordered a key fob for my 2021 Genesis GV80. It was the exact fob type as my current fob. I was unable to get it programmed at my dealership until after the return window ended as it was expensive to program. When I presented the fob to my dealership, they explained to me that many companies like this one sell fobs without advertising that they are only usable on Korean based Genesis vehicles. The box remained unopened so I reached out to customer service to see if they can make an exception for a refund even tough it was outside the timeframe for returns. They refused. I explained they did not advertise it could only be used on a Korean bought Genesis and they basically told me it was not their problem. False advertising and HORRIBLE customer service!

I ordered a replacement key for 2019 Nissan Altima which was delivered Oct 24 2024. I've taken that key to three different shops but none of them could program it correctly. Worse, is that the metallic key inside the key container does not open the door lock.

My refund request was denied because it was outside of their 90 day return window and they refused to provide a store credit or ship me something else as a courtesy.
"We must adhere to our return policy" was repeated by the chat agent. Totally inflexible, frustrating and disappointing



So I would like to return the key which has never been used for a full refund

Purchased a new remote fob for a 2020 Nissan Murano. I received the remote along with a list of Auto Locksmiths near me. This vehicle remote was not able to be programmed and had to use locksmith. I called Loyds Lock Co. He was able to program and cut new key within about 15 minutes.Great product, great price and saved a lot of money by not using dealer for new fob or programming.

I purchased a remote online from their Website using the descriptions they had listed. I was sent a unit that wasn't the correct unit for my truck. I contacted them a week later. I was told I had to contact the dealership and get a part number for a remote for my truck. SO DON'T GO BY WHAT THEY HAVE ON THEIR WEBSITE! I did so and was very easy to look up a unit after you have a OEM part number. However they didn't have this in stock. Checking back time to time they finally had the unit in stock. This exceeded their 90 day warranty and wouldn't take back the incorrect unit. No Leeway, no common sense, just F U your stuck with it. When it would have been real easy to help they didn't. No one to call, just Chat. There are other options I would recommend that you find one even if it is a dollar or two more. Customer service is everything. Myself as a retired business owner can state that I feel that they failed me.

this my first time using carandtruckremote , i must say you guys carry a great product at a fare price .it saves people lots of money and your instructional materials make your project very easy to complete i brought a dot key remote for my 2010 Toyota and was able to spare key at a price that was hundreds of dollars cheaper than dealer prices.

The fob came and was easy to program and works perfectly…great purchase

Have not been able to program the key fob. Will try with a Lock and Key company this week.

Cheap priced fobs that work great. Easy to pair to a Bolt after reading the instructions. Used a aftermarket and used stock fob and both synced flawlessly. Probably saved over $500 vs going to the dealership. Thanks!

After my remote key fob that I bought went bad I contacted the company and got a replacement sent quickly without too much trouble. New one works. Only issue I had was explaining to the chat line that my original warranty that I purchased should apply the remainder to the replacement item. Eventually it was taken care of after some back and forth. That’s why a 4 rating and not a 5. The original item wasn’t even 3 months old before it quit working.

Ordered a 2021 Kia refurbished remote. Price was very good. Shipping was slow, it took several days to get to the USPS. Key was received, looked like new. Programmed as expected. I had a locksmith cut the key. Very happy with the transaction except the delay of several days to get to postal service.

Cannot give anything but a 5 star review, it arrived, it was as described, it worked being programmed, and it works as designed. Sucks I had to buy one since my new used car only had 1 key fob, but as a repeat buyer, I trust this company.

I recently purchased a New GM Key fob for my Chevrolet Equinox. Got it programmed and works well before my old key fob buttons break off and stops working. Thank you So much Carandtruckremotes You guys will be my Go-to website for any new keys i will need for future vehicles. 👌👍

Car & Truck Remotes: User Friendly Web Site for Ordering! Great Quality of Products offered for sale! Very Good Pricing! Speed of Delivery!

The key fobs I bought from
carandtruckremotes.com for my truck were identical to the OEM ones I received when I purchased it new. I really liked that the website also gave me a list of locksmiths in my area to contact to cut the keys and program the fobs. After almost two years with worn out fobs it is so wonderful to have my remote start and other functionality back. And I don’t have to use scotch tape to hold them together like the old worn out ones lol. Plus I know three people that went to dealerships or lock smiths alone to do this, and by getting four locksmith quotes I spent less than half what they did all in. Website was fast, easy to navigate and a positive experience all around. This website is bookmarked for me now. They will hear from me again one day.

It was a fair price and provided the product I sought. I am glad that I found this site.

Was easy to purchase online quick delivery and good price. Locksmith had no problems pairing with vehicle

So easy my husband did it without me help. Very cost effective.

Able to quickly find the FOB I needed. Arrived promptly and was able to get it working without a locksmith since I still had 2 working remotes. Just followed a YouTube video. Hassle free and $200 saved.