C&K Reviews 

200
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist. People frequently highlight the excellent quality of products and the wide selection of unique items, making shopping a pleasure. The service is consistently described as top-rate and efficient. Reviewers appreciate the beautifully set out shop, with regular changes in window displays and clothing ranges. Many enjoy finding unique gifts and items not commonly seen elsewhere, enhancing their overall shopping experience. The lovely cafe is also a recurring positive point, offering excellent coffee and food.

What people talk about most

Staff

Customers consistently report positive experiences with staff, describing them as lovely, helpful, and... See more

Product

Users describe positive interactions with product, consistently finding a great selection of high-quality and... See more

Service

Consumers find service to be positive, consistently describing it as lovely, top-quality, and first-rate.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shop has a great vibe. The window displays are changed frequently - living locally I see it frequently and it always draws me inside! The staff,without exception, are upbeat and friendly and will... See more

Rated 5 out of 5 stars

Always top quality service from every member of staff, they’re friendly, helpful and knowledgeable about the products. So many brilliant, quirky items, it’s always a pleasure shopping there

Rated 5 out of 5 stars

This shop is so nostalgic and a part of my childhood living locally. Been going in for years & never usually leave without a purchase. Lovely friendly staff & just going in to browse always makes me h... See more

Rated 5 out of 5 stars

It is a lovely niche store with lots of hand picked gifts for everybody, cards, kitchen stuff, decor, plants and clothes…never mind the lovely cafe too. Always my go to shop! Love that this is in Sett... See more


Company details

  1. Department Store
  2. Coffee Shop

Written by the company

An Independent Department Store. Beautiful Lifestyle Products | Homeware, Kitchenware, Gifts, Clothing, Cards, Stationery & Kids Gifts | Based In Settle In The Yorkshire Dales


Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(200)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Settle ‘Must-Visit’

Always such an eye-catching range of products, clothes, gifts and cards and friendly staff.

We’re so lucky to have our own mini-independent department store in Settle.

3 September 2024
Rated 5 out of 5 stars

Wonderful service, with a smile

As usual the assistance and help from Sue was as good as ever. She always goes the extra mile to help and is very knowledgeable about all the products.
Plus she is genuinely interested in meeting the requirements of customers and all done with a friendly smile. I’m delighted with my new trainers, thanks.

30 August 2024
Rated 5 out of 5 stars

Lovely friendly and helpful staff

Lovely friendly and helpful staff. I was delighted to re-visit Settle and find Car & Kitchen still open. It’s a great shop and a lovely cafe too! I can’t wait to return again next year!

6 August 2024
Rated 5 out of 5 stars

Thank you

Thank you, my purchase was received very quickly and I'm more than happy. I'm a repeat customer and I will continue to shop here for great gifts and treats for myself!

28 May 2024
Rated 5 out of 5 stars

Lovely family run shop.

Lovely family run shop.
With amazing staff, always willing to help and go the extra mile...
Something for every one, with huge range of nice goodies!
And the cafe...
Well it's a must... lovely fresh baked caked...and scones... very yummy!

6 May 2024
Rated 5 out of 5 stars

What's not to like!!

Friendly, helpful staff who take customer service to another level. Walking into this store is like entering a treasure chest which contains a wonderful collection of homeware, kitchenware, clothes, shoes, accessories, jewellery, toys for children of all ages, cards ,stationary... plus a cafe with yummy food.
Situated in the heart of Settle... I dare you not to visit C&K without buying something.

4 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look