Caramel Clothing Reviews 

286
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was great because I was able to find what I wanted and the staff were, as always, very helpful. They give their honest opinion on colour, style and fit so you can walk out with your purchase knowi... See more

Rated 5 out of 5 stars

Love the clothes I have purchased from Caramel. Great quality, easy to use website. Orders arrive promptly. Love everything about them plus the loyalty points (which I am accumulating) thanks

Rated 5 out of 5 stars

Excellent friendly prompt service. Quality of items was very good indeed and has been much admired by many people whilst on holiday! Staff very personable and happy to give advice on garments in terms... See more

Company replied

Rated 5 out of 5 stars

Caramel Clothing is simply a fabulous place to shop. The staff are always friendly and full of helpful advice which makes shopping there so easy and pleasurable. They notice your likes so when they of... See more

Company details

  1. Women's Clothing Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Welcome to Caramel Clothing Caramel Clothing are an independent ladies fashion boutique selling great labels including Part Two, Fransa, White Stuff, Numph, B.Young and Ichi. Caramel offer Free UK delivery on orders over £50 with same day dispatch. Next Day Delivery is also available. Our no hassle returns are processed the same day. Established in 2005 we pride ourselves on great service in our shop and on our website. SHOP NOW


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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4.9

All reviews

(286)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful dress…

I liked that a dress i really liked was reduced in price. I had seen it elsewhere at full price and couldn’t justify buying it at the time. Lovely quality and arrived promptly

28 June 2024
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Reply from Caramel Clothing

Thanks Kerry - we do have very good reductions

Rated 5 out of 5 stars

Perfect

Ordered a sale item online. Picked up from local store the following day. The item was as described on the website. Quality, colour and size perfect. Absolutely delighted.

25 June 2024
Caramel Clothing logo

Reply from Caramel Clothing

Thanks Lynne

Rated 5 out of 5 stars

Great service.

Website easy to navigate. Ordering straightforward and confirmation received immediately. The dress arrived very quickly. Fantastic service, thank you.

7 May 2024
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Reply from Caramel Clothing

Thanks so much Hazel

Rated 5 out of 5 stars

Happy with purchase

Happy with purchase. A query I had was dealt with quickly and efficiently. Recommend highly.

7 May 2024
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Reply from Caramel Clothing

Thank you Chrissie. Glad we could help.

Rated 5 out of 5 stars

Great customer service

Straightforward to order. A speedy delivery. I ordered for me and my friend. Hers was too small and they were very helpful and dealt with her exchange directly with her.

15 March 2024
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Reply from Caramel Clothing

Thank you. Happy we could get it sorted for you

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Lovely quality clothes. Deliveries quick and beautifully packed up to date info for every step definitely a 💫💫💫💫💫 review

29 February 2024
Caramel Clothing logo

Reply from Caramel Clothing

Thanks so much for the great review. Hope to help you again soon x

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