Captain Jack's Seafood Locker logo
Visit website

Captain Jack's Seafood Locker Reviews 861

•
TrustScore 5 out of 5

5.0

Restaurants & Bars
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were impressed with our first purchase from Capt. Jacks. Great customer service, got email to make us aware of the product we were waiting for, fast shipment. My only constructive comment would... See more

Rated 5 out of 5 stars

Best crab I‘ve ever had!! Great for eating in groups, and family friendly. Everyone was really satisfied with their meal. However, some friends which are frequent customers complain about the rec... See more

Rated 5 out of 5 stars

We have been ordering from Captain Jack's for a few years now and can honestly say they are a top notch operation. We have only had one issue where the shipment was late (not their fault) and they too... See more

Rated 5 out of 5 stars

Web Site / Ease of Ordering: 5 Stars Packaging: 4 Stars Quality / Taste: 5 Stars Value: 5 Stars Ordered king crab legs from Captain Jack's Seafood Locker. The legs were clean,whole, and lar... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Captain Jack's Seafood Locker has been locally owned and operated in Seward, Alaska for over 15 years. Captain Jack's started as a small packaging and shipping facility for sport-caught fish. Soon we recognized the demand for premium Alaskan fish and seafood by consumers around the United States. We began cultivating sources for the highest quality wild seafood Alaska has to offer. We work with select local fishing families who care about the quality of their wild Alaskan seafood products as much as we do.

Contact info

5.0

Excellent

TrustScore 5 out of 5

861 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fresh

Fresh, wild caught fish, delivered to my front door. Awesome is all I can say. Can't even compare to any fish I have ever bought in a grocery store. Worth every penny.

25 December 2017
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Great customer service! Called me to verify address cause I put in wrong state. All packages arrived before Christmas even with the delay of the avalanche on the Seward Highway!

24 December 2017
Unprompted review
Rated 5 out of 5 stars

Last nights salmon tasted like it was …

Last nights salmon tasted like it was fresh caught and the glass jar smoked salmon is the best of the best!!! No tin can taste!!! Thank you for the glass jars I will reorder again and again.

23 December 2017
Unprompted review
Rated 5 out of 5 stars

Quality seafood sealed and packed …

Quality seafood sealed and packed right. They know how to and when to ship the package, so that it arrives in good condition. I've gifted Captain Jacks at least 3 years now to my better business accounts at the Holidays. Who wouldn't like crab, halibut, and scallops?
OH, I send myself one for Christmas too.

Mike

22 December 2017
Unprompted review
Rated 5 out of 5 stars

Trust the Captain!

I do business with Captain Jack's every year at Christmas time. They're fast, efficient, and this year, they even allowed me to substitute a halibut item for a different one. They're the best taste of Alaska!

22 December 2017
Unprompted review
Rated 5 out of 5 stars

I have been ordering gift packs from …

I have been ordering gift packs from Captain Jack's Seafood Locker for about 10 years now. The quality of the product is outstanding and the customer service can't be beat! I look forward to ordering from them for many more years.

22 December 2017
Unprompted review
Rated 3 out of 5 stars

Half of the shipment was legs weighing …

Half of the shipment was legs weighing 12 - 14 oz each ( as advertised and as expected). The other half was smaller legs weighing 7 - 9 oz each. Expected everything to be as the first half. The 2nd half could have been purchased at any grocery store for $18 - 20 per pound.

20 December 2017
Unprompted review
Rated 5 out of 5 stars

Delivered as promised

Delivered as promised. The family was very pleased with the quality of the seafood. Thank you for helping me make their Christmas Merry!

20 December 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look