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Capital Gold Group, a leader in the precious metals market, has been helping collectors diversify their long-term portfolios for more than ten years. We offer our clients a unique understanding of the challenges faced by collectors today and help them build a financial future they can rely on. From our CEO to our experienced team of Gold Specialists, our focus is on helping you understand the impact of the most important domestic and global financial events in the market today on your long-term savings and retirement, as well as the time-tested, fundamental benefits of owning a portion of your investment portfolio in physical gold. We value our clients, listen to their concerns, help further their knowledge of gold and precious metals, and make recommendations that we believe will help them reach the financial future they envision. We realize how important your investment dollars are to you and how difficult it is to save. Our number one goal is to help you protect the value of those long-term funds so they will be able to meet your needs in the future. We offer our clients decades of combined experience in the precious metals market and employ a highly experienced staff committed to excellence in every aspect of our business. From our management team who keeps our CEO’s vision in sight to the wonderful voices who answer our phones, the Gold Specialists who are there to assist you with your purchase and beyond, the numismatists who assemble our client portfolios, and the people in administration and shipping who make sure your order is accurate and reaches you safely, each individual is committed to a vision of excellence, reliability, transparency, and customer care that brings our clients back again and again.
21700 Oxnard St. Suite 600, 91367, Woodland Hills, CA
3.1
14 reviews
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The company is clear in thier processes and make the entire process smooth and easy.
Kush our consultant was super friendly and helpful, never sold gold before but she made it so easy and will direct people back here in the future.
Within a short period, I was hit with three calls promising me a secure investment. When I pressed for details about my $50,000, the fraudster vanished without a trace. All I had left was the name on my display picture, which I used to file my report. I wouldn’t trust anyone claiming to be a financial expert these days.
company of con merchants never go anywhere close to them they are bankrupt
I have reported this gang of criminals to the FBI. In 2011 I purchased 50k worth of gold and silver coins from them. They told me then if I held onto for 5 yrs. I would be able to pay cash for a house. In 2018 I'm retired and exercised their buy back policy. They said they would only give me a trade for 36k in builion and they sent FEDEX to pick it all up. The trade never happened as they said it would within 10 days tops. A few months later I get a call from the Ex.VP. Siniva Walker saying they are declaring bankrupcty and that I won't get anything. They stole my retirement savings.Convinced me to send it to them, then kept it themselves!
Good service. Attentive to detail. Ken Russo gets a gold star.
They're very knowledgeable and walked me through every step. They made it easy.
CGG was informative, through, honest, and courteous, thanks to Mr. Robert Morelock.
AS YOUR COMPANY KNOWS, I WAS CHEATED AND GIVEN BAD INFORMATION, WITH 3 OTHER COMPANIES IN CALIF!!!! I JUST HOPE AND PRAY HARD THAT WITH GOOD HONEST FOLKS AT "CAPITAL GOLD GROUP", I CAN RECOVER SOME OF MY LOSS I WORKED VERY HARD FOR, IN ORDER TO RELAX IN MY OLDER DAYS, PLUS..... HELP MY THREE GRAND SON'S GET INTO COLLEGE............
ONCE AGAIN....THANK YOU VERY MUCH, AND KEEP ME POSTED ON "OUR PROGRESS!!!
I TRUST THAT YOUR STAFF WILL ALWAYS SELECT THE BEST PLACES TO INVEST MY MONEY, FOR GOOD RETURNS!!
FORMER US MARINE(30 YRS SERVICE) AND FORMER DEPT. OF ENERGY ENVIRONMENTAL MGR.
JOHN LEE BELL-----------AGE 77.....YUK!!!!!!!!!!
Reply from Capital Gold Group
We are very pleased to hear that you are satisfied with your experience at Capital Gold Group. Unfortunately, not all gold companies are created equal and we pride ourselves in being the best.
Thank you for 30 years of service in the military, we appreciate you.
Andrew and Ken were looking out for our best interest and we changed the way we have our retirement set up. Due to the updated news coming out from this Presidency.
Reply from Capital Gold Group
Joel and Carol, Thanks very much for your positive review. We appreciate you both as clients. And look forward to many productive years ahead.
I purchased quite a bit of gold with Capital Gold Group Inc. several years ago before the prices skyrocketed. Best choice I ever made. Their advice has led to a more secure future for my family and I could never thank them enough. I'm just sorry this review is so late coming.
Reply from Capital Gold Group
Thank you, Slovitt, for your kind and straightforward review! At Capital Gold Group we are glad to serve and offer the resources you need to make the best choices for your long-term wealth goals. Please do not hesitate to reach out if you need anything, you are a part of our family now!
My sister and I have worked with Capital Gold Group for 6 months. They help us set up a Self Directed Precious Metals IRA. We bought the products directly from this company, and always have amazing user experience with their staff. They are friendly, helpful and professional. I will also use them for a small investment I want to make in gold and silver coins. This is a highly reliable company.
Reply from Capital Gold Group
Thank you, Bob, for your excellent review! We are happy to welcome you and your sister to the Capital Gold Group family. I am happy you trusted us with you Self-Directed Precious Metals IRA. Capital Gold Group is here for the long term and we have been doing Self-Directed Precious Metals IRA for over ten years. If you or your sister have any questions or need anything please let us know!
This company is really great! I love this company. I chose this Capital Gold Group because of their great customer service and all of the representatives are very knowledgeable about gold investing and the advantages of it. From the moment you call in, you know you're dealing with people who know their business and are willing to pass on the knowledge to you. I had a great experience and finally I recommended to everyone.
Reply from Capital Gold Group
Thank you so very much for your review! We are glad you had a nice experience with all the representatives and a great customer service experience with your gold investing! At Capital Gold Group we are happy to welcome you and serve you. Please do not hesitate to reach out in the future if we can ever be of assistance to you!
I was familiar with the concept of gold investment but I simply never got involved. However, Capital Gold Group introduced me into the gold investment market and provided me with a step by step explanation of what I needed to know to get started and how to profit in the end. The service was simply outstanding and I was very pleased with the patience they provided for a novice such as myself. I had my doubts at first, but Capital Gold Group has made me a firm believer in gold investment.
Reply from Capital Gold Group
Hi Steven, thank you for your excellent review! We're glad you chose Capital Gold Group for your gold investments. We are happy to assist you with this important first-time experience into precious metals investments and hope to always be there for you. Please let us know how we can serve you more!
Having never sold gold or silver before, I had no knowledge about the process. I chose Capital Gold Group because of their overall great reviews on Yelp and Google Plus. I felt nervous upon arrival, but I was greeted the instant I walked through the door. The staff was knowledgeable and their shop was clean and presentable. I had a great experience and I will continue to recommend them.
Reply from Capital Gold Group
Thank you, Tori, for your review. I am glad you had an excellent gold or silver selling experience with Capital Gold Group. We are a full-service trusted precious metals company with over ten years of helping our customers like you with options to liquidate their gold, silver and other precious metals. Our Capital Gold Group gold buyers are always here to serve and assist and you can even call our gold buyers about your precious metal spot prices for gold, silver or other metals and get an evaluation over the phone. As always, we look forward to doing business with you again in the future!
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