Capital.com is an excellent helpful and approachable company. As soon as I joined the platform I was phoned and welcomed informed help was available. Message on a sunday evening expecting a reply over... See more
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Review summary
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I've joined Capital.com through TradingView which has a great integration with it. It offers configurable leverage that allows you to chose your level of risk. Has deep analysis documentation and... See more
Company replied
My millionth time here out of gratitude and gratefulness. Since day 1 the most supportive and helpful broker in the game. Whether you may have an issue with withdrawals, deposits, slippage or whatever... See more
Company replied
Very fast, very kind, and extremely professional. She demonstrated a level of support that truly reflects the standards of Capital.com. I believe anyone who receives her assistance will be satisfi... See more
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Company details
About Capital.com
Written by the company
Capital.com is one of the fastest-growing brokers in the industry,¹ with total client trading volumes surpassing $1.7 trillion in 2024.
We exist to help traders make better decisions, by giving them the tools and resources they need to trade with confidence. It’s a mission that’s won us² multiple awards from leading industry authorities, including:
BrokerChooser (Annual Awards, 2026) – ‘Best CFD broker’
ForexBrokers.com (Annual Awards, 2025) – Best in class for ‘Commissions and fees’, ‘Ease of use’, ‘TradingView’, ‘Crypto trading’*
TradingView (Annual Awards, 2025) – ‘Best Forex and CFD Broker in Middle East’
Good Money Guide – ‘Best Trading Account’
2024 Online Money Awards – ‘Best Overall Trading Platform’
You can trade on more than 3,000 world-renowned markets with us, including commodities, indices, shares, cryptocurrencies,* and forex pairs.
We’re regulated by the Financial Conduct Authority, Securities Commission of The Bahamas, Cyprus Securities and Exchange Commission, Australian Securities and Investments Commission, and Securities and Commodities Authority.
*We don’t offer cryptocurrency trading in the UK.
More reasons why traders love Capital.com
✔️ User-friendly platform and mobile app
✔️ 24/7 client support
✔️ Fee-free deposits & withdrawals
✔️ Fast 0.014-second execution*
✔️ One-tap trading
✔️ Unlimited watchlists
*0.014 seconds average execution speed (internal server data, Jan–Oct 2025)
VISIT CAPITAL.COM
Any questions? Get in touch with our friendly team around the clock via live chat, WhatsApp, or by emailing support@capital.com.
¹We were named ‘Fastest Growing Broker’ by ForexBrokers.com (Annual Awards, 2023)
²As a Group
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Depending on the company, between 62% - 81.31% of retail investor accounts lose money when trading CFDs with Capital.com Group. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
What the industry says about us¹
Written by the company
- ¹Information presented relates to Capital Com Group.
Contact info
London, United Kingdom
- +44 20 3769 7777
- support@capital.com
- capital.com
4.6
Excellent
14K reviews
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I just tried to enter my account and…
I just tried to enter my account and have received a message displayed that my email address is unrecognised. They send me emails every day Mod- Friday with statements, I m very upset about that. Could any member of Capital.com get in touch with me please?
Thanks
11 April 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for taking the time to rate us. Would you kindly reach out to us directly at helpdesk@capital.com so we can assist you further with your inquiry?
Regards
I had an issue with removing a payment…
I had an issue with removing a payment method and went to the live chat where i happen to have Anni as my helper. She was very straight forward and helped me quickly.
10 April 2026
Unprompted review
Reply from Capital.com
Hello,
It's wonderful to hear how quickly Anni was able to assist you with your payment method issue! Your feedback truly brightens our day, and we appreciate you taking the time to share your positive experience.
Regards
Reply from Capital.com
Hello,
It's wonderful to know that you had a positive experience with our support team! Your kind words about our customer service mean a lot to us.
Regards
Reply from Capital.com
Hello,
Your feedback highlights the speed and effectiveness of our support, and we truly appreciate you sharing your experience! It's wonderful to know that our team has been able to assist you promptly. We are always here to help, and your kind words motivate us to continue providing the best service possible.
Regards
Reply from Capital.com
Hello,
We appreciate your kind words about our support team and are glad you found it helpful!
Regards
I appreciate all team Capital.com for…
I appreciate all team Capital.com for the supporting me and and a good broker I really ythkans all of them 🙏🙏🙏
10 April 2026
Unprompted review
Reply from Capital.com
Hello,
It's wonderful to hear that you appreciate our team's support and find our services valuable! Your kind words mean a lot to us, and we're here to ensure you continue to have a positive experience.
Regards
Reply from Capital.com
Hello,
We're pleased to hear you had a positive experience and found our service quick and easy! Your feedback is truly appreciated!
Regards
I like the platform and the customer…
I like the platform and the customer service support they are so Helpful
Starting from the Acount Manager Mr Mario until Mr Franco from the support Team
5 April 2026
Unprompted review
Reply from Capital.com
Hello,
We're delighted to hear you enjoy the platform and find our customer service helpful! Your feedback is truly appreciated.
Regards
Reply from Capital.com
Hello,
We’re glad to know that you found our support so helpful! Your experience means a lot to us, and we appreciate you taking the time to share it.
Regards
Be careful – account blocked without clear reason
Be very careful when using Capital.com. My account was suddenly blocked without any clear explanation. They claimed I violated internal policies, but never specified what exactly I did wrong.
I lost access to my account immediately, and all my open positions were closed without proper notice. When real money is involved, this kind of lack of transparency is unacceptable.
Customer support did not provide a clear answer, which made the situation even worse. This experience has seriously damaged my trust in this platform.
I strongly recommend others to think twice before depositing money here.
9 April 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for taking the time to rate us. We understand that you have already reached out to our customer support team, and we want to assure you that your inquiry is being looked into.
If you have any further questions, please don’t hesitate to reach out to us directly at helpdesk@capital.com
Regards
Many thanks to your colleague
Many thanks to your colleague Philip Kiers. This was a rare experience of a quick and helpful service. Keep up the good work.
9 April 2026
Unprompted review
Reply from Capital.com
Hello,
We appreciate your kind words about Philip's quick and helpful service! Your positive feedback truly inspires us to keep delivering great experiences. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future!
Regards
Fan for many years
Fan for many years! Valentina was a great help today! Big fan!
8 April 2026
Unprompted review
Reply from Capital.com
Hello,
It's fantastic to hear about your long-time support and that Valentina provided excellent assistance! Your enthusiasm means a lot to us. We truly appreciate you being a part of our community.
Regards
Reply from Capital.com
Hello,
It's wonderful to hear that you found the document upload process quick and efficient! Your feedback is greatly appreciated.
Regards
Sorry
Sorry, I don't have the experience to share yet. Because I'm still learning and understanding.
8 April 2026
Reply from Capital.com
Hello,
We appreciate your feedback and hope you enjoy the learning journey!
Regards
Great service!!!
8 April 2026
Unprompted review
Reply from Capital.com
Hello,
We're so glad to hear you think our service is great! Your enthusiastic feedback truly brightens our day.
Regards
I got fantastic
I got fantastic, professional and fast customer service from Nikola when i needed it. Great and easy to use platform with fast response when you need it. Money transfers also works every time without any delays. Thanks!
-Customer for many years
7 April 2026
Unprompted review
Reply from Capital.com
Hello,
It's fantastic to know that Nikola provided you with such excellent and efficient support! We genuinely appreciate your long-term loyalty and are delighted to hear that you find the platform easy to navigate and reliable for money transfers. Your positive experience means a lot to us!
Regards
they took my deposit but not paid my gains
they took my deposit fine, when i wanted to withdraw my gains they say your bank must be in the same country of residence and you cant withdraw to card more then the amount deposited, they take your money but not give you your gains this is theft, and the support did nothing then ignored me alltogether, after speaking with support by phone they accepted to review my foreign bank account to withdraw my profits, the person i spoke with mohamed was good and understanding and gave real solutions
7 April 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for taking the time to rate us. We're glad to hear that Mohamad was able to assist you with your inquiry.
We would really appreciate any feedback on how we can improve your experience. Your input helps us continue to provide better service.
If you have any further questions regarding withdrawals, please don’t hesitate to reach out to us at helpdesk@capital.com or contact our support team directly.
Regards
Everything works as it should
All works as it should. Fast deposits, smooth withdrawals, clean interface. Been using for 6 months no issues at all
7 April 2026
Unprompted review
Reply from Capital.com
Hello,
It's wonderful to hear that everything is functioning smoothly for you! We appreciate your feedback on the speed of deposits and withdrawals, as well as the clean interface. Your experience over the past six months means a lot to us!
Regards
DEPÓSITO VIA CRYPTO NÃO CREDITADO
Preciso de uma devolutiva referente a um depósito que fiz via Crypto na Capital.com. Todas as confirmações na blockchain e não caiu na corretora.
Segue:
Hello, I made a USDT deposit via TRC20 and it has already been confirmed on the blockchain, but it has not been credited to my account yet.
Here are the details:
• Amount: 208.109919 USDT
• Network: TRC20 (TRON)
• Transaction Hash (TXID): 7b75cf938c53d1b27e6ff90dfe47eb1e43f26215af711991b4d7dcee25994bb0
• Deposit Address: TVafSv9orAY1V2e7MKqFDrZ8rnsRhWQHfk
The transaction is already confirmed with over 200 confirmations.
Could you please check and manually credit the funds to my account?
Thank you.
6 April 2026
Unprompted review
Reply from Capital.com
Hello,
Thank you for taking the time to rate us and for providing the deposit details. We can see that contact has already been made with our customer support team, and the matter is currently under further check.
If there are any further questions, please reach out directly at helpdesk@capital.com
Regards
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