Capell Flooring and Interiors Reviews 14

Reply from Capell Flooring and Interiors

Feb 7, 2026

Roy, thank you so much for taking the time to leave us such a thoughtful 5-star review! We’re genuinely grateful you chose Capell Flooring for your project, and we’re thrilled to hear the entire experience felt excellent from start to finish.

It means a lot that you mentioned how personable and unrushed everything felt—Meiken works hard to make sure every question gets answered and every detail is clear, so we’ll be sure she sees your kind words. And we’re glad Justin’s measurement visit and advice were helpful, especially with you tackling the closet runner yourself. We love partnering with homeowners who are hands-on, and it’s always our goal to make the process smoother with good guidance and straightforward next steps.

We also appreciate the shoutout to the installers. Professional, efficient work is a big deal on a flooring project, and we’re happy to hear the installation team delivered the kind of experience you deserve.

Thanks again for trusting our team here in the Treasure Valley. If you ever need anything down the road—whether it’s a future flooring update, a carpet refresh, or help comparing hardwood, laminate, or LVP options—we’re always here to help.

— The Capell Flooring Team

Reply from Capell Flooring and Interiors

Feb 7, 2026

Chris — thank you for the fantastic 5-star review and for trusting Capell Flooring & Interiors during your office renovation. Projects like that have a lot of moving parts, so it means a lot to hear that everything felt smooth and stress-free from start to finish.

We’re especially grateful you called out Matt’s communication and guidance. Taking the time to understand how your team uses the space (and what you needed the finished floors to handle day after day) is exactly how we try to approach every commercial project in the Treasure Valley—thoughtful recommendations, clear expectations, and no surprises.

And a huge thank-you for recognizing our installation crew as well. Keeping an active office jobsite clean and organized, showing up on time, communicating clearly, and sweating the details is the standard we aim for—because we know you still have a business to run while the renovation is happening. Hearing that the finished floors look fantastic and were completed exactly as promised is the best kind of feedback.

We truly appreciate the recommendation, Chris. Whenever you’re ready for the next phase—whether it’s office flooring updates, new carpet, LVP, or other commercial flooring needs in the Boise area—we’d be honored to help again. Thanks for being such a great client!
— The Capell Flooring Team

Reply from Capell Flooring and Interiors

Feb 7, 2026

Hi Ami — thank you so much for taking the time to leave us a 5-star review!

Choosing the right flooring for an addition can feel overwhelming (there are so many directions you can go), so we’re really glad our team could help make it easier. We appreciate you noticing the behind-the-scenes work—checking with multiple distributors, tracking down options, and talking through different plans is exactly what we try to do so you can feel confident you’re making the best decision for your home.

Thanks again for trusting Capell Flooring & Interiors with your project. If you ever have questions down the road—whether it’s about care, future phases, or comparing materials—we’re always here for you. We’re grateful to serve homeowners across the Treasure Valley and help make the flooring part of a remodel feel simple and stress-free.

— The Capell Flooring Team

Reply from Capell Flooring and Interiors

Feb 7, 2026

Matthew — thank you for recommending Capell Flooring and Interiors and for sharing such kind words about your experience. It means a lot to hear that our team’s workmanship and friendly service stood out, and that you felt your home was treated with care and respect.

We also really appreciated the opportunity to help with your custom carpet area rugs. Picking out the right carpet is a big part of getting the finished look you want, and we’re glad you found something that fit your style. From there, getting the sizing just right and doing a clean, durable bound edge is what turns “a piece of carpet” into a rug that looks finished, lays nicely, and holds up to real life. It was a pleasure helping you dial in those details so the end result feels intentional and tailored to your space.

Thanks again for trusting Capell Flooring. If you ever need help with anything else in the future—whether it’s another custom rug, carpet, or even a bigger project like hardwood, laminate, or LVP—we’re always here for you in the Treasure Valley.

— The Capell Flooring & Interiors Team

Reply from Capell Flooring and Interiors

Feb 7, 2026

Kendra — thank you so much for taking the time to leave us a 5-star review! It means a lot to hear that you felt the finished carpet in your two rooms and stairwell turned out like “pure artistry.” Stairwork especially takes a careful eye (and careful hands), so your words are a big compliment to our installers and the whole team.

We’re also really glad you called out on time, on budget, and professional—that’s exactly what we aim for on every project. And “neighborly” is about as high as praise gets for us here in the Treasure Valley. We want the experience to feel comfortable, clear, and low-stress from the first conversation to the final walkthrough.

Thanks again for trusting Capell Flooring with your home, Kendra. If you ever need help down the road with carpet care tips, future flooring updates, or just want to bounce an idea off our team, we’re here for you.

— The Capell Flooring Team

Reply from Capell Flooring and Interiors

Feb 7, 2026

Elizabeth, thank you for such a kind review! It has truly been a joy working with you over the last 20+ years, both on your homes and through our business projects together. We love collaborating with you and seeing each space come to life, whether it’s been adding cozy touches to your house or updating things to keep them fresh and functional. Having long-time relationships like this is what makes our work here in the Treasure Valley so meaningful. We’re grateful for the trust you continue to place in our team, and we look forward to many more projects together!

– The Capell Flooring Team

Reply from Capell Flooring and Interiors

Feb 7, 2026

Sue, thank you so much for sharing this wonderful review and for trusting Capell Flooring with such an important project in your home. It means a lot to our whole team to hear that the transition from carpet to wood flooring was such a positive experience for you.

We’re especially glad to hear that Paul took such good care with the details—matching the color just the way you envisioned and keeping everything prepped so there was very little dust. A clean jobsite and a beautiful finished floor are two things we always aim for, and your feedback lets us know that’s happening.

We’ll also make sure Larry sees your kind words. Keeping you informed at every step is a big part of how we try to make flooring projects feel easy and low-stress, and it’s great to hear that communication came through clearly from start to finish.

Thank you again for the high recommendation and for choosing Capell Flooring. We’re grateful to be your flooring team here in the Treasure Valley, and we’d be honored to help with any future projects—whether it’s more wood flooring, carpet, or other updates down the road.

– The Capell Flooring Team

Reply from Capell Flooring and Interiors

Feb 7, 2026

Hi Brian — thank you for taking the time to share such a thoughtful review! We’re honored to hear your experience at Capell Flooring was wonderful from start to finish.

Meiken will be thrilled to hear your kind words. Tracking down and matching a specific carpet color you’d seen elsewhere is exactly the kind of detail she loves helping with, and we’re so glad it landed you the look you were hoping for. We also appreciate you highlighting the professionalism of the father-and-son install team—there’s something special about a crew that works in sync, communicates well, and treats a home with real care.

And thank you for mentioning the movers piece, too. Since we don’t move furniture ourselves, we try hard to make the process easier by connecting customers with reliable local movers when needed—so it means a lot to hear that everyone worked well together before and after installation. Most of the “smooth project” moments happen behind the scenes, and we’re grateful you noticed.

Enjoy that beautiful new carpet, Brian! If you ever need anything down the road—cleaning tips, carpet care help, or you’re exploring another project in the Boise area or anywhere in the Treasure Valley—we’d love to help.

— The Capell Flooring Team

Reply from Capell Flooring and Interiors

Jan 13, 2026

We’re really glad your experience with Capell Flooring felt great from start to finish — especially that the pricing felt fair, the workmanship delivered, and the project wrapped up exactly the way it was outlined. That “completed just as promised” line means a lot, because clear expectations and follow-through are a big deal to our team.

And we love hearing how the sales side felt: knowledgeable, responsive, and never pushy. Flooring decisions come with a lot of variables, and our goal is to make it simple and calm — answer questions, help you compare options, and keep things moving without pressure. If your project felt smooth and stress-free, that’s a win for everyone.

Thanks again for recommending us. If you ever need anything down the road — questions about care/maintenance, future rooms, or a new project — we’re always here for you and happy to help our neighbors across the Treasure Valley.

— The Capell Flooring Team

Reply from Capell Flooring and Interiors

Dec 10, 2025

Annette, thank you so much for this generous review and for continuing to trust Capell Flooring & Interiors over the years. It really means a lot to our whole team that from your very first showroom visit through your most recent custom area rugs, you’ve consistently felt listened to and well taken care of.

We truly enjoy helping you dial in the right rug sizes, colors, and materials so everything works beautifully with your home and lifestyle. Hearing that our variety of styles and materials impressed you—and that our staff felt friendly, patient, and extremely knowledgeable—means we’re serving our neighbors here in the Treasure Valley the way we hope to.

It’s always a pleasure working with you and your husband. Thank you again for taking the time to share your experience and for being such long-time customers. We look forward to helping with anything you might need in the future, whether it’s another custom rug or new flooring in your home.

– The Capell Flooring Team

Reply from Capell Flooring and Interiors

Apr 1, 2025

Hi Brian,

We’re incredibly grateful for your kind words and for leaving a review on Trustpilot! It’s great to know that our advice helped with your new flooring and that you also discovered we could assist with countertops. That kind of full-service support is exactly what we love to provide!

Your feedback energizes our team and reminds us why we do what we do. Thanks for choosing us and for spreading the word—you’ve made our day.

– The Capell Flooring Team

Reply from Capell Flooring and Interiors

Feb 6, 2025

Hi Bill & Shyla,

Thank you so much for your thoughtful review and for sharing your experience with Capell Flooring and Interiors! It means the world to us that even three years after your carpet installation, you’re still happy with our service.

We appreciate you reaching out when you noticed the carpet bubbling—we always want our customers to feel confident that we stand by our work. Taking care of that issue for you was our pleasure, and we’re so glad you found our team to be prompt, courteous, and dedicated to making sure everything was perfect before we left.

Your kind words about our professionalism, integrity, and commitment to customer satisfaction truly mean a lot. We’re grateful for your recommendation and for the trust you’ve placed in us. If you ever need anything in the future—whether it’s more carpet services, flooring advice, or just a friendly chat—we’re always here to help!

Thanks again for choosing Capell Flooring, and we hope you continue to enjoy your beautiful carpet for years to come!

Best regards,
The Capell Flooring and Interiors Team

Reply from Capell Flooring and Interiors

Feb 6, 2025

Hi Cindy,

Wow—thank you so much for your incredible review! We are absolutely thrilled to hear how happy you and your husband are with your new carpet and the experience you had with our team. Flooring is a big investment, and we’re honored that you trusted us to be part of this special project in your home.

Meiken truly has an amazing eye for design, and we’re so glad she was able to help you find the perfect bold carpet for your stairs while also staying within your budget. It’s always exciting when we can bring a customer’s vision to life in a way that feels just right!

Barry is an absolute pro, and we’ll be sure to share your kind words with him. He takes great pride in his craftsmanship, and knowing that his extra care and attention to detail made a difference means the world to us.

We can’t thank you enough for your 5-star rating and for sharing your positive experience. If you ever need anything in the future—whether it’s another flooring project, design advice, or just to say hello—we’d love to help again. Enjoy your beautiful new carpet!

Best regards,
The Capell Flooring and Interiors Team

Reply from Capell Flooring and Interiors

Feb 6, 2025

Hi Mickey,

Thank you so much for your kind words and for taking the time to share your experience! We know that remodeling an older home can come with its challenges, and we’re so glad we could help make the flooring portion of your project as smooth and stress-free as possible.

It was truly our pleasure to accommodate your schedule, and we’re happy that Matt was able to meet with you late on a Friday night to go over options and find a carpet that fit both your vision and budget. Hearing that you love your selection makes our day!

Justin is a rockstar, and we’re thrilled to hear he went above and beyond to make sure you had everything you needed for your project—even loading up your car on a Saturday afternoon. Our team is committed to making the process easy and convenient, and we’re so glad that came through in your experience.

We truly appreciate your recommendation and your trust in Capell Flooring and Interiors, especially given the distance from Clarkston, WA. If you ever need anything in the future, whether for another project or just some flooring advice, we’re always here to help. Enjoy your beautiful new carpet, and thank you again for choosing us!

Best regards,
The Capell Flooring and Interiors Team