Canvas Print Shop Reviews 18

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

We are an independent canvas print shop located in Milton Keynes, UK. We believe that art should be accessible to all. That’s why we’re committed to providing the highest-quality prints at an affordable price. We understand that customising a canvas is personal and you want to be sure that your cherished memories are going to be handled with care. Each canvas is lovingly made by our in-house team, using the finest-quality materials and shipped from our shop in Milton Keynes.


Contact info

4.2

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceeded all expectations at the price point

It's such a nice change to write a nice review but this exceeded all expectations at the price point.
Took a picture on a phone. Lovely reminder of a place in France we love. We were looking for a new 90cm x 60cm type picture for a wall feature and decided we would have that picture transformed to an oil painted style. Used some software and sent the image for a cavass print. Sent the picture in and got a proof test print back, approved and waited for cavass. Absolutely blown away with the result. Lovely texture and colour, looks amazing and exceeded expectations. Used WhatsApp to communicate and usually responded within 2 hours. Would highly recommend.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I am genuinely so impressed with the…

I am genuinely so impressed with the team at the Canvas Print Shop. Firstly they are based in the UK and you can speak to somebody instantly (even at the weekend) in WhatsApp. Secondly and most importantly the quality of the canvasses are excellent. You even receive a free proof before they print so you can see exactly what your finished product will be like. The service is first class and I will 100% be ordering more canvasses from them.

2 February 2026
Unprompted review
Rated 2 out of 5 stars

Ordered a framed canvas print

Ordered a framed canvas print. During the process, no communication whatsoever on its progress. Had to call them to provide tracking information. On delivery the frame was cracked and warped and it was disheartening because it was a gift that was to be given out on arrival. Had to get it fixed locally as I had no confidence with this supplier.

16 December 2025
Unprompted review
Canvas Print Shop logo

Reply from Canvas Print Shop

Thank you for sharing your feedback. We are genuinely sorry to hear that your order arrived damaged, especially since it was a gift. We understand how disappointing that must have been.

During the peak Christmas rush, we strive to keep everyone updated, but we apologise if our tracking communication fell short in this instance. Regarding the damage, while we pack our canvases securely, rare courier mishaps can happen. We only wish you had reached out to us immediately upon delivery! We have a strict replacement policy for damaged items and would have rushed a brand-new print to you instantly, free of charge.

Since you have already had it repaired, we would still like to make this right. Please email us so we can arrange a partial refund to cover your repair costs.

Rated 5 out of 5 stars

Great result!

I submitted my order for a new canvas print online, attaching a photo, and they worked with me to consider the best size and shape taking into account the photo orientation and contents. We are very happy with the results and I would use them again.

18 December 2025
Unprompted review
Rated 4 out of 5 stars

Canvas is perfect

Canvas is perfect, well packed for safe delivery. The customer service was good, only reason it’s not a five star review was the delay arriving. However, it was near to Christmas so perhaps that’s why.
I’d definitely use again.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

canvas is not to the dimensions i…

canvas is not to the dimensions i ordered so i cannot fit in frame and losing sales. shockingly poor attention to details

7 October 2025
Unprompted review
Canvas Print Shop logo

Reply from Canvas Print Shop

We're very sorry to hear about your experience. Each of our canvases is handmade and kept as close as possible to the listed size, with only a very small tolerance. We were not aware these would be fitted into floating frames, where even slight variations can make a difference.

We offered a full refund along with a prepaid return label so the canvases could be ​r​eturned at no cost to you, but unfortunately this was declined.

We always aim to resolve any issues quickly and fairly, and we regret that in this case we were not able to reach a resolution that worked for you.

Rated 5 out of 5 stars

Absolutely brilliant service and canvas…

Absolutely brilliant service and canvas .
It’s so refreshing to deal with a company that really know how to look after its customers.. I ordered a canvas for my aunt and they were so efficient from ordering to my queries and to dispatch .
My aunt loved the print it made an old lady very happy and I want to thank u all for such a great smooth service start to finish . I highly recommend and I will be using u again !

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Great item, great comms and customer service.

I tried a few shops before settling on these guys, as they offered an option for a preview of the canvas before production. None of the 'big names' did this, plus I couldn't get my image to fit 100% satisfactorily into their preset boxes.

I placed the order after checking the cancellation policy, then got a very quick reply from Qaiser to my enquiry about when the preview would be ready, followed almost immediately by the preview itself. My questions were answered speedily.

It was produced within a couple of days and I got it a week later, very well packaged and cushioned. Very happy to recommend this company.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently ordered a canvas print

I recently ordered a canvas print, and I am absolutely thrilled with the result. The quality of the canvas is outstanding. The ordering process was straight forward and appreciate the prompt deliver. It arrived well packaged and in perfect condition. The customer services was also top notch with clear communication throughout. This experience has exceeded my expectations and I will certainly be returning for future purchase.

18 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look