CanvasLot Reviews 1,037

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and sturdy materials used. Many appreciate the careful packaging, often highlighting the robust and reusable shipping containers that ensure items arrive in perfect condition. The ease of ordering and the responsive service are also frequently mentioned as positive aspects, with many consumers expressing their intent to be repeat customers. However, some customers also noted occasional issues with quality, such as knotted wood surfaces or poorly filled nail holes. A few people experienced longer than expected delivery times or problems with damaged shipments, including instances where products were never received due to transit damage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and craftsmanship. Many customers praise the superb... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and timely delivery, with... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and were pleased... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Many times when I receive cradled wood panels, they are not packaged well, so they are damaged upon arrival, but Canvas Lots panels were packaged with their own wooden frame wrapped all the way around... See more

Rated 5 out of 5 stars

The canvas is perfectly made; the canvas is taught and square. Great supports too. Nothing cheap or flimsy about it. The shipping “container” is exceptional and reusable. I will be a repeat customer,... See more

Rated 5 out of 5 stars

I’m so grateful for the quality products, easy ordering and speedy delivery of CanvasLot. There is only one other company who offers custom wood panels and they are very difficult to deal with, not to... See more

Rated 5 out of 5 stars

The company gave me exactly what I wanted to the exact dimensions. They shipped all my panels in a very sturdy reusable box which I will be using to transport the final paintings to the collector. It... See more


Company details

  1. Art Supply Store

Information provided by various external sources

At CanvasLot.com, every canvas is custom-built and hand-stretched to perfection. Get any size you need from a 6 inch mini canvas up to a huge 8ft large blank canvas and have it delivery to your door step. Focus on your art and let us do the rest.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Nice well made canvases, co. Needs to improve communication …

The communication with the company wasn’t smooth initially once I realized it had been a bit too long since I heard from them about the shipment of my canvases. I reached out to them via email and waited another day or two. Then when I did hear back they suggested I call. I emailed them back to state that I am not calling, and there’s no reason that they can’t tell me in an email what they could tell me on the phone. I thought that was ridiculous. In that email I requested a tracking number with an expected date it would be here. To their credit that’s exactly what they did do. The reason I gave it four stars is because of that. Otherwise, I may have gone up to five because the canvases I received were so well packed, are very well constructed and the price was 2 for one - excellent compared to other places. I will buy from them again at those prices! Well worth a bit of aggravation.

1 May 2024
Rated 5 out of 5 stars

Thank you

Unfortunately, my frame arrived damaged. Getting it replaced was handled swiftly and professionally. I am grateful and completely satisfied with the results.

18 April 2024
Rated 5 out of 5 stars

Very high quality canvas & frames

Very high quality canvas & frames. Exactly the unique custom specifications ordered. Outstanding customer service when I’ve had questions. Delivered in pristine condition in a timely manner.

I have now ordered six custom-sized canvases & highly recommend.

25 March 2024
Rated 5 out of 5 stars

Beautiful quality, canvases!

I had a 6’ by 30” Canvas made for above our sofa. The canvas is beautiful by itself and ready to paint. There are three solid wooden structures on the back, which are well done. Arrived well packaged. I am really pleased with their work and the pricing for their quality canvases!

8 April 2024
Rated 5 out of 5 stars

Quality customer service

The communication regarding delivery for the large, high-quality canvas I ordered was clear and responsive. It was securely wrapped and arrived in perfect condition. I will definitely be using this company for all of my custom canvas needs in the future.

5 March 2024

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