CanvasChamp Reviews 2,679

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 691 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the prints and canvases, often noting that the visual quality is excellent and exactly what they hoped for. Many also appreciate the careful and secure packaging, ensuring products arrive undamaged, and the delivery is often described as quick and prompt. The customer service team is frequently highlighted for being helpful, responsive, and committed to resolving issues, with some instances of representatives going above and beyond to ensure satisfaction. However, some people were dissatisfied with product quality, citing issues like prints not being level, frames being off, or colors not matching expectations, with some even describing the quality as awful. There were also complaints about orders arriving late, sometimes significantly, and customer service being unhelpful or providing misleading information, particularly concerning tracking and lost packages. A few reviewers also noted that the actual size of the canvas received did not match the ordered dimensions, despite attempts to rectify the issue.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers express... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many expressing frustration over unreceived shipments... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick delivery times... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more

Company replied

Rated 4 out of 5 stars

The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a... See more

Company replied

Rated 5 out of 5 stars

Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay m... See more

Company replied


Company details

  1. Picture Frame Shop

Written by the company

About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So happy with my 30x40 canvas print of…

So happy with my 30x40 canvas print of a painting I made of the same size. I wanted a replica to submit to an art show so the original wouldn’t get lost or damaged in the process. Now I have a beautiful replica I can sell too, for a fraction of the price of the original. Thank you!

6 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Eric,

Thank you so much for your wonderful feedback!

We're thrilled to hear that your 30x40 canvas print turned out exactly as you hoped. It's especially rewarding to know that it helped you create a beautiful replica of your original painting, allowing you to submit your work to an art show while keeping the original safe and protected.

We love hearing how our products help artists showcase and preserve their creations, and we're delighted that you now have a high-quality reproduction that can also be offered for sale. Knowing that we could provide a solution that met your needs at a great value means a great deal to us.

Thank you for choosing Canvas Champ and for trusting us with your artwork. We wish you the very best with your art show and future creative endeavors!

Warm regards,
Canvas Champ

Rated 4 out of 5 stars

Good quality

They did a great job with the product. I ordered some with a longer width and height. My only critique is one of the pictures with longer width had two hanging holes in the back instead of one centralized hole like the rest. Made hanging it more difficult, but it still looks good!

1 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Micheal,

Thank you for your feedback! We're delighted to hear that you were happy with the quality of your product and that it looks great displayed.

We also appreciate you sharing your experience regarding the hanging hardware. We understand how having two hanging points on one piece, while the others had a single centered hanger, could make installation more challenging and less consistent than expected.

Your comments are valuable and will be shared with our production team as we continue to improve our products and customer experience. We're glad that, despite the inconvenience, you're pleased with the final result.

Thank you for choosing Canvas Champ and for taking the time to provide your feedback. We look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Easy-peasy

Easy to upload. Helpful customer support. Fast shipping. Great prints!!

27 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Trish,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you found the upload process easy, received helpful support from our customer service team, enjoyed fast shipping, and loved your prints. Providing a smooth experience from start to finish is exactly what we strive for.

Your kind words mean a great deal to us, and we're grateful for the opportunity to help bring your memories and creations to life.

Thank you for choosing Canvas Champ. We look forward to serving you again soon!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

The print was packaged very well and…

The print was packaged very well and the quality was better than I expected

4 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Jim,

Thank you so much for your feedback! We’re delighted to hear that your print was packaged securely and that the quality exceeded your expectations.

We work hard to ensure our products arrive safely and look their best, so it’s wonderful to know that both the packaging and the print quality made a positive impression.

We truly appreciate your support and look forward to serving you again in the future.

Warm Regards,
Canvas Champ

Rated 5 out of 5 stars

The picture was absolutely amazing

The picture was reversed so the words on the sweaters were backward. The proof that we approved show the pictured correctly. The entire problem was mine. After I knew to remove the paper film an absolutely breathtaking picture appeared. I appreciate the customer support staff is their rapid response. I'm so impressed with their product is I plan on buying four more of the same picture and am working on project that will require about six of there product. I would definitely recommend their product to everyone

2 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Francis,

Thank you so much for sharing your experience and for updating your feedback.

We're delighted to hear that once the protective film was removed, the final product exceeded your expectations and revealed the breathtaking image you were hoping for. We also greatly appreciate your kind words about our customer support team and their prompt assistance.

It means a lot to us that you are so pleased with the quality of your purchase that you're planning additional orders and future projects with us. There is no greater compliment than a customer's continued trust and recommendation.

Thank you for your support, understanding, and enthusiasm for our products. We look forward to helping bring your upcoming projects to life and serving you again soon!

Warm regards,
Canvas Champ

Rated 4 out of 5 stars

Price

Price, quality if product. Packing was rather odd, hard to get out.

4 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Charlie,

Thank you for your feedback! We’re glad to hear that you were happy with the price and the quality of the product.

We’re sorry to hear that the packaging was difficult to open and felt inconvenient. Your comments are valuable and help us improve both our product experience and packaging process.

We appreciate you taking the time to share your experience and thank you for choosing Canvas Champ. We look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Fast and good value

Fast and good value. Quality met expectations

1 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Jared,

Thank you so much for your feedback! We’re glad to hear that your order arrived quickly and offered great value.

It’s also wonderful to know that the quality met your expectations—that’s exactly what we aim for with every order. We truly appreciate your support and are happy you had a positive experience.

Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm regards,
Canvas Cham

Rated 2 out of 5 stars

The order has taken far longer to…

The order has taken far longer to arrive than I anticipated.

3 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Tony,

Thank you for your feedback, and we’re very sorry to hear that your order has taken longer than expected to arrive.

We understand how frustrating delays can be, especially when you’re waiting on a custom product. This is not the experience we aim to provide, and we sincerely apologize for the inconvenience caused.

We’d like to look into this for you and provide a clear update on your shipment status. Please contact us at cs@canvaschamp.com with your order details so our team can investigate and assist you as quickly as possible.

Thank you for your patience and understanding.

Warm regards,
Canvas Champ

Rated 1 out of 5 stars

Late and broken

My package came about a week after the email saying it was delivered and it came broken with a chip on the top and a crack running down the entire side making it useless

3 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Drew,

Thank you for your feedback, and we are very sorry to hear about your experience.

We sincerely apologize that your package arrived later than expected and that the item was received damaged with a chip and crack. We understand how frustrating it must be to receive a product in unusable condition, especially after already waiting for delivery updates. This is not the level of quality or service we aim to provide.

Your concerns are important to us, and we will share this with our fulfillment and shipping teams for review to help prevent issues like this in the future.

We would appreciate the opportunity to make this right. Please contact our support team with your order details so we can assist you with a resolution as quickly as possible.

Warm regards,
Canvas Champ

Rated 2 out of 5 stars

I ordered 3 umbrellas and 1 was…

I ordered 3 umbrellas and 1 was defective it wouldn't lock in place properly, therefore it wouldn't open all the way. I submitted video twice e no response. I called as well.

28 May 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Deloris,

Thank you for your feedback, and we sincerely apologize for the issue you experienced with one of your umbrellas.

We understand how frustrating it must be to receive a defective product, especially when it does not function properly. We are also very sorry that your attempts to reach us, including submitting videos and calling, did not receive a timely response. This is not the level of service we aim to provide.

We would like the opportunity to properly review your case and resolve this for you. Please contact us again at cs@canvaschamp.com with your order details and any supporting information, and we will prioritize your request and assist you as quickly as possible.

Thank you for bringing this to our attention, and we sincerely regret the inconvenience caused.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Love the different options and the…

Love the different options and the quick delivery.

3 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Lorraine,

Thank you so much for your feedback! We’re delighted to hear that you enjoyed the variety of options available and that your order arrived quickly.

We truly appreciate your support and are glad we could provide a smooth and satisfying experience. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a few days. I messaged support to follow up and they immediately handled the problem and my canvas shipped within 24 hours of getting a response. It’s honestly perfect. It’s a special gift for my mom and she will absolutely love it. Very pleased with how the canvas turned out and with customer service

29 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Paige,

Thank you so much for your thoughtful feedback! We’re really glad to hear that, despite your initial concerns, our customer service team was able to assist you quickly and get your order shipped within 24 hours.

It’s especially wonderful to know that the canvas turned out perfectly and that it will make a meaningful gift for your mom—that means a lot to us.

We truly appreciate you giving us a chance and sharing your experience. Thank you for your support and trust in Canvas Champ, and we look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

The printing is great

The printing is great, fast and reliable.

2 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Maria,

Thank you so much for your feedback! We’re delighted to hear that you’re happy with the print quality and that you found our service fast and reliable.

We truly appreciate your support and are glad we could deliver a smooth experience for you. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Came as promised

Came as promised. Thank you

2 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Jay,

Thank you so much for your feedback! We’re glad to hear that your order arrived as promised.

We truly appreciate your support and are happy we could meet your expectations. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Great quality and delivered on time

1 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Julien,

Thank you so much for your feedback! We’re delighted to hear that you were happy with the quality and that your order arrived on time.

We truly appreciate your support and are glad we could provide a smooth and reliable experience. Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 4 out of 5 stars

The image appeared blurrier printed…

The image appeared blurrier printed than in the provided image but besides that, it arrived as expected.

29 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Dayanara,

Thank you for your feedback. We’re glad to hear that your order arrived as expected.

We’re sorry to learn that the printed image appeared blurrier than the original file you provided. We understand how important clarity and sharpness are, and we regret that the final result did not fully meet your expectations.

Your comments are valuable and will be shared with our production team for review to help improve print quality. We appreciate you taking the time to share your experience and thank you for choosing Canvas Champ.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Love the canvas product

extraordinarily economical canvas product with all the quality and options I need to do a major change to the decor in my home

15 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Parker,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our canvas products extraordinarily economical while still offering the quality and options you needed.

It’s especially great to know that your order will help you make a major change to your home décor—that’s exactly the kind of transformation we love to be part of.

We truly appreciate your support and are delighted that you’re happy with your experience. Thank you for choosing Canvas Champ!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

The order and delivery went very…

The order and delivery went very smooth! The poster turned out great and I was happy with the results and overall experience!

13 May 2026
Unprompted review
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Reply from CanvasChamp

Dear David,

Thank you so much for your feedback! We’re delighted to hear that your order and delivery went smoothly and that you’re happy with the final results.

It’s great to know the poster turned out just as you expected and that you had an overall positive experience. We truly appreciate your support and are glad we could deliver a seamless process for you.

Thank you for choosing Canvas Champ, and we look forward to serving you again!

Warm regards,
Canvas Champ

Rated 4 out of 5 stars

Almost Perfect

Love the price. Visual quality is good. Speedy delivery. Only ding is that the brace on the back of my large is not attached because the nail missed. Quick QA pass would have caught this, but I think some wood glue will get it to hold without messing up the canvas. Still would use CanvasChamp again.

28 May 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Eric,

Thank you so much for your detailed feedback! We’re glad to hear that you were happy with the price, visual quality, and speedy delivery.

We also appreciate you pointing out the issue with the rear brace on your large piece. While we’re pleased it’s something you feel you can resolve, we understand how a small quality control issue like that can still be frustrating, and we’ll share your feedback with our production team for review.

It’s great to know that despite this, you would still use CanvasChamp again—that truly means a lot to us. We appreciate your support and look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Beyond happy

I can not say how happy I am with the product. It came out better than I expected. I can't wait to display it in my home.

26 May 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Melanie,

Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you are so happy with your product and that it turned out even better than expected.

It’s especially great to know that you can’t wait to display it in your home—that’s exactly what we love to hear. We truly appreciate your support and are delighted that we could bring your vision to life.

Thank you for choosing Canvas Champ, and we look forward to creating more beautiful pieces for you in the future!

Warm regards,
Canvas Champ

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