There are many positive things about this company, such as their good rates and good AM rating. I found out the area of the customer portal under transaction is for withdrawals, and not to view the... See more
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Review summary
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No agent required, easy online application, good rates! I've gotten two annuities from Canvas so far. Very Best Regards, Tom Scott 🗽 Author of Stack the Legal Odds in Your Favor ● Speaker ● World... See more
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It is designed for the individual annuity buyers. Also no middle hiding fee for the contract process. The customer no need to pay the commission fee for the deal. Also the simple MYGA products are hel... See more
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Of the reviews I have read, I found the complaints were targeted to the application process. I did not have any problems, followed it step by step. Only had to call about 1 issue that was totally my m... See more
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Company details
About Canvas Annuity
Written by the company
Simple, people-first process and great rates.
Apply Now
Canvas offers modern annuities that provide guaranteed rates, flexible terms, and commission-free returns.
Find Out More
Meet our Licensed Reps
The Canvas Way
Written by the company
- Making saving for tomorrow simple and stress-free by offering simple products paired with modern technology, and working with trusted industry partners.
Contact info
7272 E Indian School Rd, Suite 100, Scottsdale, 85251, United States
- (888) 970-3556
- contact@canvasannuity.com
- canvasannuity.com
4.3
Excellent
457 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I am a customer of Canvas Annuities
I am a customer of Canvas Annuities. I have 2 accounts with them. I have three friends that have accounts with them. The initial drawing card that brought them to my attention was the higher interest rate they were paying, plus a very good rating by AM Best. And that's because they do not pay agents to get them contracts/customers, ergo no commissions, higher rates paid to customers. So now that I have an account, what is important to me is being able to get online into my portal and seeing my account grow whenever I want. In my portal I can see all of my incoming and outgoing communications history as well as set my beneficiaries; gain access to forms that can be filled out without printing and sent to Canvas all in one session. Plus my contract is imbedded inside my portal. And RMD's are a snap with them. All of this is great. But the most important thing after all of the above is CUSTOMER SERVICE. I can easily reach them Monday through Friday with very little wait time. They are knowledgeable and thorough and quick to resolve an issue, if there is one. Which brings me to this......They have an agent named Jon V. I had a need to withdraw some money and send to another institution to pay a bill. And it had to be done quickly or else. I told this to Jon, he listened and then personally went out of his way and went the extra mile to expedite that check being cut and most importantly delivered ahead of time to the end receiver. He provided the Fed Ex tracking number as well for my peace of mind. He himself followed up on every step of the way. Now that's what I call service.
Ray S. Baltimore
15 August 2025
Unprompted review
Reply from Canvas Annuity
Thank you for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that the combination of our strong rates, AM Best rating, and commission-free structure brought you to Canvas, and even more so that our online portal and ease of managing your accounts has added real value for you.
Most importantly, we’re thrilled that Jon was able to step in and provide the level of customer service you needed during a time-sensitive situation. Going the extra mile to ensure your peace of mind is exactly the kind of service we strive to deliver every day. We’ll be sure to share your kind words with him and the team.
We truly appreciate the trust you’ve placed in us, not only for your own accounts but also in recommending us to your friends. Thank you for being part of the Canvas family!
Assistance was simply a phone call…
Assistance was simply a phone call away, Jon answered my questions with direct explanation.
I will continue using Canvas for years to come.
6 August 2025
Unprompted review
Reply from Canvas Annuity
Thank you so much for your kind words! We’re thrilled to hear that Jon was able to assist you with clear and helpful guidance. Providing accessible, straightforward support is exactly what we aim for. We're grateful for your trust in Canvas and look forward to serving you for many years to come!
STAY AWAY!!.1
STAY AWAY!!.1. the application looks like old paperwork out of the trash from a 1950's company that went out of business. 2. The application had no mention of rates ,legal items or anything. 3. After you are APPROVED, you are suppose to grant complete access to your funds post haste!! 4. The agent they picked to handle my $500000 policy must not have made enough commission to answer my questions and respond to the question. All I got was the brochure, canned no response responses. This is either a scam or the worse customer service I ever saw, if not I wouldn't give this company $.10.
15 July 2025
Unprompted review
Reply from Canvas Annuity
We’re sorry to hear that your experience didn’t meet your expectations. While we always aim to provide clear information and responsive service, it’s clear that we didn’t leave you with that impression, and for that, we regret your frustration.
That said, if you’d be open to reconnecting, we’d be happy to review your experience in more detail and make sure your concerns are fully addressed.
ease of application
ease of application, information available on website that i needed to make a decision
19 July 2025
Reply from Canvas Annuity
Thank you for your review, Pamela! We’re so glad to hear that you found the application process easy and that the information on our website helped you make a confident decision. We're always aiming to keep things clear and accessible—appreciate you taking the time to share your experience!
For 2 hours I could not get the agent!
I spent 2 hours to get the licensed agent to answem a couple of questions
18 July 2025
Unprompted review
Reply from Canvas Annuity
Thank you for sharing your experience, and we apologize for the delay you faced trying to connect with one of our licensed agents. I’m glad you were finally able to connect with Bryson and address your questions to your satisfaction. We appreciate your patience and are committed to improving our response times, so future interactions are as smooth and efficient as possible. If there’s anything else you need, please don’t hesitate to reach out.
An easy and simple process, plus competitive interest rate.
An easy and simple application process, plus a competitive interest rate compared to what the current market offers.
14 July 2025
Reply from Canvas Annuity
Thank you for the kind review, James! We're glad you found the application process easy and straightforward—and it's great to hear that our rates stood out. We're here if you need anything. Welcome to Canvas!
easy to apply
14 July 2025
Reply from Canvas Annuity
Thank you for the great feedback, John! We're glad to hear the application process was easy for you. If you ever have questions or need support down the road, we're always here to help!
Professional Canvas agent
I want to express my sincere appreciation for Jon Vuchinich's help with changing the future fund application for my first Canvas annuity policy's maturity date. He was incredibly professional and patient, guiding me through all the dashboard tasks. Thanks to his clear explanations, I now understand that these new application documents facilitate an internal transfer of my matured policy to a different annuity plan, and that the interest tax remains deferred. Thank you, Jon!
8 July 2025
Unprompted review
Reply from Canvas Annuity
Thank you so much for your thoughtful review! We're thrilled to hear that Jon provided such professional, patient, and clear guidance for you. It's great to know his support helped you feel confident navigating the process and understanding the benefits of your internal transfer. We’ll be sure to share your kind words with him—he’ll truly appreciate it!
Thank you Cynthia for all your help
It is great that a representative (Cynthia Jasso) emails us to keep the ball rolling on processing the annuities we have. Sometimes we do not realize she has sent us an email and it has delayed the process somewhat.
I called the Canvas number but did not reach Canvas, but instead Puritan Life who was unable to help with situation other than to let me know that there are only a handful of people processing stuff. I understand that completely, as a nurse we were always short-staffed. Knowing this has made me more patient with the process than I was originally. The largest frustration I had was not knowing what a "wet signature" is. Had it been defined or explained it would have saved me several days trying to find a bank (which I was unable to find without opening an account) which issued medallion signatures. So my recommendation would be for Canvas to use more simple language for folks, especially since your customers do not get to talk to a live person and have to figure this stuff out for themselves. Also, you ask to "verify email". Have no idea if this feature is working on your website. There is no message that comes up saying one thing or another.
Am appreciative of higher rates though and am willing to continue with your company. Thanks!
7 July 2025
Unprompted review
Reply from Canvas Annuity
Thank you so much for your thoughtful and honest feedback. We’re glad to hear that Cynthia’s follow-ups have been helpful in keeping things moving, and we truly appreciate your patience and understanding—especially given your perspective as a nurse and your experience with short-staffed environments.
We also want to apologize for the confusion and frustration around terms like “wet signature” and the verification process. You're absolutely right—clear, simple language is essential, especially when live support isn't always immediately available. Your suggestion is a valuable reminder for us to make things more intuitive and transparent, and we’re actively working on improvements in that direction.
We’re grateful you’ve chosen to work with us and are pleased to hear the rates have made a positive impact. If you ever have questions or need clarification in the future, please don’t hesitate to reach out—we're here to support you every step of the way.
Thank you again for your trust and your constructive feedback!
Rock Star
Jose was extremely knowledgeable and patient! He’s a great asset for your company.
2 July 2025
Unprompted review
Reply from Canvas Annuity
Thank you for the wonderful review, Jay! We're so glad to hear that Jose's knowledge and patience stood out during your experience. He's truly a valued member of our team, and we’ll be sure to pass along your kind words!
Mr Calm, cool and collected
Mr. Escalera is very knowledgeable and helpful. Hi answered all my questions and walked me through the process of completed my applications. He has the right disposition and ability to go much further in your company. His telephone etiquette is exemplary. Promote, promote, promote...!
1 July 2025
Unprompted review
Reply from Canvas Annuity
Thank you so much for your thoughtful and positive review! We're thrilled to hear that Jasiel provided such knowledgeable, helpful, and professional support throughout your application process. His dedication and exceptional phone etiquette truly reflect the values we strive for. We appreciate you recognizing his potential—and we couldn't agree more!
Our agent Jasiel Escalera was excellent…
Our agent Jasiel Escalera was excellent and made the process fo both redeem our policies and open new policies a breeze. Thank you Jasiel!
9 June 2025
Unprompted review
Reply from Canvas Annuity
Thank you for the wonderful review, Gary! We're thrilled to hear that Jasiel made the process so smooth and easy. That's always our goal! We'll be sure to pass along your kind words, we know he’ll really appreciate them. Thanks again for choosing Canvas!
It’s been a pleasure working with…
It’s been a pleasure working with Bryson!
27 June 2025
Unprompted review
Reply from Canvas Annuity
Thank you for the kind words, Jey! We're so glad to hear it's been a pleasure working with Bryson—he truly takes pride in supporting our clients. We'll be sure to share your feedback with him!
Great experience and easy to get through
25 June 2025
Reply from Canvas Annuity
Thank you for the kind review, Galina! We're glad to hear you had a great experience and that the process was easy to navigate. We appreciate you choosing Canvas!
I spoke to Bryson on the phone
I spoke to Bryson on the phone, he did a solid job explaining the pretty confusing annuity purchase process, and all around a great representative!
24 June 2025
Unprompted review
Reply from Canvas Annuity
Thank you for the great review! We're so glad Bryson was able to guide you through the annuity process and make things clearer. It’s always our goal to provide helpful, straightforward support—especially with something as important as an annuity. We’ll be sure to share your kind words with him!
Reply from Canvas Annuity
Thanks for your review! We're glad to hear the online application was simple and straightforward—exactly what we aim for. We appreciate you choosing Canvas!
We are experienced annuity investor's
We have over a dozen fixed rate annuities that we have constructed over the last five years. All of these were constructed with an agent some of the experiences being just OK, when we found a different agent the experiences became much better. Our most recent annuity I constructed as a direct to consumer with canvas. I found the entire experience to flow really well. Furnishing virtually all the info we would normally give to an agent who had to pass it along we simply furnished direct to canvas. Process was quick and we were totally comfortable furnishing the info as process was so much the same as when we used a commissioned agent. YES, our next annuity will be direct to consumer and most likely with Canvas.
17 June 2025
Unprompted review
Reply from Canvas Annuity
Thank you for sharing such thoughtful and detailed feedback, Glenn. We're honored to hear that your experience with Canvas stood out—even compared to working with agents in the past. Making the process smooth, secure, and comfortable is exactly what we aim to deliver for our customers, and we're thrilled to know it all flowed well for you. We're grateful for your trust and look forward to helping you with your next Canvas annuity when the time comes!
JON and his team went the extra mile
JON and his team went the extra mile, He helped me with my transfer and he did follow up. Thank you JON!!!
20 June 2025
Unprompted review
Reply from Canvas Annuity
Thank you for the kind words! We're thrilled to hear that Jon and the Canvas team went the extra mile to support you. We'll be sure to pass along your thanks—he’ll be glad to know his follow-up and dedication made a difference. We appreciate you choosing Canvas!
Easy Application and helpful phone calls
Application on line was easy. I also called and had questions answered by a real person before completing the application. The agent also emailed funding details to me as requested.
20 June 2025
Reply from Canvas Annuity
Thank you for the great review, Rick! We're happy to hear the online application was easy and that our team was able to answer your questions and provide the funding details you needed. It's important to us that you feel supported every step of the way—thanks again for choosing Canvas!
Reply from Canvas Annuity
Thank you so much for your feedback! We're glad to hear that you found our products easy to understand and the application process smooth. Making things simple and straightforward for our customers is what we strive for—so it’s great to know that came through in your experience!
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