CannaZip Reviews 31

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service from Davis and the Cannazip team. Recently we needed some rollstock packaging in a pinch and Cannazip was able to deliver and get us back up to speed with production. I have... See more

Rated 1 out of 5 stars

Horrible communication. The expectations set were no where near reality. The bags I eventually got had so many mistakes we will have to print and cover the backs.

Company replied

Rated 5 out of 5 stars

Great company very responsive. Davis takes the time to talk and personalize your order even after hours given the rush I had, couldn’t be more satisfied so far in the process. You will know that they... See more

Rated 5 out of 5 stars

I've worked with multiple packaging companies in the past and CannaZip has been the best experience. Davis and his team knocked out my order in the quoted time even during the holidays. The design cam... See more

Company details

  1. Packaging Company
  2. Custom Label Printer

Written by the company

CannaZip supplies custom printed mylar bags, labels, stickers, and packaging; specifically targeting the Cannabis and CBD markets for custom tailored solutions, specific to the industry. Featuring industry leading turn around, no MOQ's on select items, and extraordinary customer service, make your next choice in custom Cannabis/CBD packaging with CannaZip!


Contact info

4.2

Great

TrustScore 4 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service from Davis and the Cannazip team. Recently we needed some rollstock packaging in a pinch and Cannazip was able to deliver and get us back up to speed with production. I have been placing packaging orders with Cannazip for years now and always have a great experience.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Horrible communication

Horrible communication. The expectations set were no where near reality. The bags I eventually got had so many mistakes we will have to print and cover the backs.

18 July 2024
Unprompted review
CannaZip logo

Reply from CannaZip

Hi Chad, it is highly unfortunate that this review was provided, and as we did with the order, always try to right any potential issue. You had provided us with the artwork, which we mounted to the template free of charge, and you had also approved the artwork prior to production. It seems a little unfair this is being placed on our team when you had approved it to go to print. We had provided free expedited shipping at our cost, along with a discount on the order, as well as 500 free bags, to help remedy the minor delay, which resulted from an equipment breakdown. All production timelines are estimated and noted in our T&C, as this is a custom manufacturing process, and we do our absolute best to meet and often exceed these projections. Communication was provided throughout the process and is documented in recorded phone, text, and email conversations, many of which were unanswered, when we tried to provide updates. We tried our absolute best to accommodate your order and provide remedies to ensure your satisfaction and will continue to do so as we take the upmost priority in our customer's satisfaction, no matter the order size. If you would like to give us a call we'll be happy to go through everything with you. Thank you.

Rated 5 out of 5 stars

I've worked with multiple packaging…

I've worked with multiple packaging companies in the past and CannaZip has been the best experience. Davis and his team knocked out my order in the quoted time even during the holidays. The design came out clean and professional looking forward to doing more business in the near future.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

Cannazip is fantastic!

Cannazip is fantastic! Davis and his team were amazing and helped me through the process the entire way. They treat every customer with respect and give them their undivided attention. I will definitely recommend them to anyone looking for packaging or design!!!

23 May 2023
Rated 5 out of 5 stars

I had an idea and they made it happen…

I had an idea and they made it happen for me! Very quick and easy!! turn around time was real quick for both design having adjustments and things added to it and also after having the bags made and shipped! Very happy with how things turned out!

18 April 2023
Rated 5 out of 5 stars

great product

great product - printed pouches and great service !!! i keep using them for all the right reasons…todd

17 March 2023
Rated 5 out of 5 stars

I was very impressed how quick and…

I was very impressed how quick and seamless we received our order. The team was super helpful throughout the process and always got back to me almost immediately. Will definitely be ordering again!

23 September 2022
Unprompted review
Rated 5 out of 5 stars

As a digital designer I’ve worked with…

As a digital designer I’ve worked with multiple companies while getting bags made for clients and nothing compares to my satisfaction with cannazip! What a great company on so many levels. They make the whole process smooth and their communication is top notch. Customer service is some of the best I’ve ever experienced. Definitely recommend working with them 100%

1 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look