CannabisMD TeleMed Reviews 

11,825
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,353 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process incredibly easy and efficient, from scheduling appointments to receiving necessary documentation. Reviewers frequently praised the staff and medical professionals for their knowledge, kindness, and understanding, making interactions pleasant and informative. The service is often highlighted for its remarkable speed, with many noting prompt calls, quick turnarounds, and fast delivery of certifications. People appreciated the seamless user experience and excellent customer care, which provided peace of mind and resolved issues quickly. The overall service is consistently described as excellent, with consumers noting the efficiency and ease of their entire interaction. Reviewers are particularly impressed with the quick response times and the seamless user experience provided.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their kindness, understanding, and... See more

User experience

People report positive experiences with user experience, consistently describing the process as fast, easy,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness and ease of... See more

Customer service

Customers had positive experiences with customer service, highlighting the ease and efficiency of... See more

Response time

Users describe positive interactions with response times, highlighting the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This process ti get my card renewed was absolutely flawless! The appointment selection is amazing! I could have been seen immediately if needed. And the medical professional that renewed my card was i... See more

Company replied

Rated 5 out of 5 stars

First, the ease of being able to make an appointment so quickly is remarkable. And Mary Cox is always a delight to speak with. She's knowledgeable, friendly and helpful. I'm beyond grateful for cannab... See more

Company replied

Rated 5 out of 5 stars

I made my appointment for my renewal certification. I was able to select my preferred date and time from a large amount of options. At my appointment time, the Doctor called me, verified my... See more

Company replied

Rated 5 out of 5 stars

It was very easy to sign up, they had open availability at the time I needed and even got the appointment done earlier than expected! It was all online and then a short phone call and the doctor was g... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

CannabisMD TeleMed helps patients get their Virginia marijuana card by connecting them to licensed marijuana doctors using telemedicine. You can see one of our marijuana doctors from anywhere in Virginia. All you need is your smartphone, tablet, or computer. Our HIPAA-compliant online platform will let you have a video appointment from anywhere with a cannabis physician. This allows you to get approved for medical marijuana and begin purchasing medical marijuana products the same day you see the marijuana doctor. Over 99% of our patients are approved for medical marijuana, and our medical marijuana evaluations come with a money-back guarantee if you are not approved for medical marijuana for any reason. Please schedule your appointment on our website today so you can get approved to legally purchase medical marijuana in Virginia. Need additional support when it comes to your medical marijuana treatment in Virginia? No problem, we offer follow-up support at no additional cost for a period of one year. We have helped over 15,000 patients in Virginia receive legal access to medical marijuana at Virginia dispensary locations. If you feel like you have a medical condition that could benefit from medical cannabis, then schedule your medical marijuana card appointment today.


Contact info


4.9

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(11,825)

2,111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of use

Ease of use, professional staff and prompt customer service

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're thrilled to hear you had such a positive experience with our team! Making the process easy while providing professional care and responsive customer service is exactly what we strive for. Your feedback lets us know we're accomplishing that goal. Thank you for your support, and we look forward to serving you again!

Rated 5 out of 5 stars

Excellent response time & service…

Excellent response time & service overall.

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Your kind words mean a great deal to our team! We're delighted to hear you were pleased with both our response time and the overall service you received. Providing timely, reliable care is something we strive for every day. Thank you for your support, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

The experience went very well and it’s…

The experience went very well and it’s needed for my condition with LLC

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for trusting us with your care! We're glad your appointment went well and that we could help you access the treatment you need for your condition. Our providers are committed to delivering compassionate, personalized care for every patient. We truly appreciate your feedback and wish you continued wellness!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

It's great to hear your experience was so smooth! We work hard to make the certification process fast, simple, and completely hassle-free for our patients. Knowing everything went seamlessly is exactly what we hope for. Thank you for your review, and we look forward to helping you again!

Rated 5 out of 5 stars

Your Richmond office was considerably…

Your Richmond office was considerably helpful. The physician was utilitarian

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for sharing your feedback! We're pleased to hear our team was helpful and that your physician provided the care you needed during your appointment. Our goal is to make every visit efficient, informative, and focused on each patient's individual needs. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

What quick and professional.

Was quick and professional.

19 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We appreciate you taking the time to leave us a review! Our team strives to provide prompt service while maintaining the highest level of professionalism throughout every appointment. We're glad your experience reflected that commitment. Thank you for choosing us, and we hope to assist you again in the future!

Rated 5 out of 5 stars

Simple and easy

Simple and easy! Doctor was very nice and understanding!

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're so happy to hear you had a positive experience with our team! It's wonderful to know your doctor made you feel understood while keeping the process simple and stress-free. We believe compassionate care is just as important as convenience for every patient. Thank you for your kind review, and we look forward to helping you again!

Rated 5 out of 5 stars

Dr Mirshahi review

Dr. Mirshahi was very kind and knowledgeable. She even offered to provide additional documentation for my physician who was concerned about prescribing pain meds with cannabis. Turn around was extremely fast. Very pleasant and professional.

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're so grateful you took the time to recognize Dr. Mirshahi's care! It's wonderful to hear she was able to answer your questions, offer additional support for your physician, and provide such prompt service. Our providers are committed to ensuring patients feel informed and supported throughout the process. Thank you for your kind words, and we'll be sure to share your compliments with Dr. Mirshahi!

Rated 5 out of 5 stars

Great experience

The Dr. is thorough asking about effects of treatment a d understanding of true pain and discomfort levels.

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your thoughtful feedback! We're pleased to hear your doctor took the time to understand your treatment experience and discuss your pain management needs. Listening carefully and providing individualized care is an important part of every appointment. We truly appreciate your trust and thank you for sharing your experience!

Rated 5 out of 5 stars

Quick

Quick, Easy

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We appreciate you sharing your experience with us! Keeping the process quick and straightforward is something we focus on every day. We're glad your visit was convenient and met your expectations. Thank you for your review, and we look forward to helping you again!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process

19 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're thrilled to know your appointment was quick and hassle-free! Our team is dedicated to making the certification process as smooth as possible while providing quality patient care. It's always rewarding to hear we've met that goal. Thank you for choosing CannabisMD TeleMed!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for taking a moment to leave us a review! We're happy to hear your experience was easy from beginning to end. Our goal is to make accessing care as simple and stress-free as possible. We appreciate your support and hope to see you again for your next renewal!

Rated 5 out of 5 stars

Quick and efficient

The process was quick and efficient. Doctor was super nice! Would definitely recommend to others!

19 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We truly appreciate your recommendation! It's great to know your appointment was both efficient and enjoyable. Our providers are committed to delivering friendly, compassionate care while respecting your time. Thank you for your support, and we look forward to serving you again!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Nothing makes us happier than hearing the process was simple for our patients! We know convenience is important, so we've designed our appointments to be as efficient as possible. We're glad your experience met those expectations. Thank you for your review, and we look forward to assisting you again!

Rated 5 out of 5 stars

The experience was great, fast and easy! Doctor was wonderful!

The experience was fast easy and accurate.!!! Got my appointment right away.! Doctor seemed very friendly and polite..

19 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're delighted to hear everything went so smoothly! It's wonderful that you were able to schedule an appointment right away and that your doctor made you feel comfortable with their friendly, professional approach. We aim to provide timely, accurate, and compassionate care for every patient. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Exelente service !!!!

17 July 2026
Unprompted review
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Your kind words made our day! We’re thrilled to hear you had an excellent experience with our team. Providing exceptional care and customer service is what we strive for every day. Thank you for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We’re so glad you found our service quick and easy to use! Our team works hard to create a simple experience that fits into our patients' busy schedules. Providing efficient care without unnecessary complications is always our goal. We appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Quick and easy

Quick and easy to get approved

18 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Nothing makes us happier than hearing the process was simple for our patients! We strive to remove unnecessary stress by providing a quick and straightforward certification experience. Our team is dedicated to making every step as convenient as possible. We appreciate your feedback and thank you for choosing CannabisMD TeleMed!

Rated 5 out of 5 stars

Streamlined and Professional

The entire process of obtaining my certification was streamlined, easy to navigate and professional. My practitioner who conducted my consultation was friendly and clearly explained the process and my next steps to take with a dispensary after certification.

18 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for taking the time to share such detailed feedback! We're pleased to hear the process was easy to navigate and that your practitioner clearly explained what to expect after your appointment. Helping patients feel informed and confident is an important part of the care we provide. We're grateful you chose our team and look forward to serving you again!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're happy to hear everything moved along so quickly! Our goal is to get patients through the certification process as efficiently as possible while maintaining excellent care. It's great to know your experience was both timely and convenient. We appreciate your review and hope to assist you again when it's time to renew!

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