With cinemas being shut I found myself really craving my pick and mix fix , this came as a strong recommendation from a friend, I thought I would take the plunge and a year on candy jacks has now beco... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely amazing classic sweets, the packs are clear so you can see all the different sweets which you have picked, definitely be ordering again. Value for money, variety sweets and pack sizes.
Company replied
Shocking experience, Halloween treat did not arrive in time for Halloween despite being told delivery times. Emailed them saying not happy heard no response. Won’t be using them again!
Have ordered a couple times before. Was happy with my order recently however I ordered cola skulls and fudge and recieved no cola skulls and only one piece of fudge which was a bit disappointing. Migh... See more
Company replied
Company details
Written by the company
Spinimax welcome bonus 150% up to 750eur + 150 Free Spins
Contact info
Unit 6, 62 Valley Road, PL7 1AB, Plymouth, United Kingdom
- help@candyjacks.co.uk
- candyjacks.co.uk
4.0
Great
51 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great sweets and fast delivery but…
Great sweets and fast delivery but never had my order right. Either missing sweets or just not the right ones.
2 August 2021
Fantastic sweets huge bottle full to…
Fantastic sweets huge bottle full to the brim definitely order from them again really good quality
17 July 2021
Reply from Birdspin
Thanks for the feedback Claire
Reply from Birdspin
Thanks for the order Linda
No fault other than being unable to…
No fault other than being unable to track via royal mail. Sweet are delish!
7 July 2021
Reply from Birdspin
Thank you Fiona
Lovely tasted sweets
Lovely tasty sweets, very fresh and quick delivery. Definitely recommend. Also the delivery guy is a right dish ;)
5 July 2021
Unprompted review
Another easy experience
Another easy experience. Fast delivery. Sweets are great and fresh. Thanks.
5 July 2021
Reply from Birdspin
Glad to hear you loved the sweets, thanks for the feedback Barry!
Reply from Birdspin
Thanks for the feedback :)
Good quality.
Have ordered a couple times before. Was happy with my order recently however I ordered cola skulls and fudge and recieved no cola skulls and only one piece of fudge which was a bit disappointing. Might of just been out of stock however the quality and freshness off the other sweets were great. I had some white choc stars which were slightly melted but that was due to the hot weather 😊 Will order again in the future
16 June 2021
Reply from Birdspin
Hi Faye, thanks for the positive feedback! Could you drop us an email at help@candyjacks.co.uk and we will get those missing sweets resolved, thanks :)
Good quality and was packaged nicely
Good quality and was packaged nicely. Came quick too. Great value
10 June 2021
Reply from Birdspin
Thanks Olivia :)
Not well packaged chocolate melted over everything
All sweets crammed into one bag along with heat durian transit allowed most sweets to melt and stick together as well as the chocolate sweets had melted putting chocolate on 90% of the sweets in the bag not very eatable to be honest.
4 June 2021
Reply from Birdspin
Hi Richard, sorry to hear your sweets were damaged in transit, can you please contact help@candyjacks.co.uk and we can get this resolved for you!
Reply from Birdspin
Thanks Sophie!
A little disappointed
A little disappointed, my bag was heavily dominated by one sweet (fizzy strawberries) with barely any of some others. Also I selected fizzy tongues and fizzy cola bottles (my favourite) and received non of either!
What I did receive was good quality hence the 2 stars but the idea of pick and mix is that you get what you choose- this simply didn’t happen.
20 May 2021
Reply from Birdspin
Hi Jake, sorry to hear this, can you please drop us an email at help@candyjacks.co.uk and we will get this resolved for you :)
Not great selection
Not great selection. All tasted the same. Very little quantity for price
20 May 2021
Reply from Birdspin
Hi Simon, sorry to hear you weren't happy.
We have a large selection of over 100+ sweets, supplying the majority of sweets available.
I can see you ordered a "create your own" pouch, where you selected the sweets, which has left us with a bit of confusion of the sweets tasting the same.
Fab local business
Fab local business. Gr8 service x speedy delivery. Gr8 family fav nice treat 4 the family during Lockdown *****
20 May 2021
Reply from Birdspin
Thanks Gemma!
Best sweet business about
Best sweet business about, will be back for more soon, cheers candy jacks
19 May 2021
Unprompted review
Best sweet business around
18 May 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.