The delivery was prompt. The company made an effort to insulate the wine during shipping. We are experiencing extremely hot weather, so wine was still fairly warm, so that was a concern. I would su... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confide... See more
Company replied
I recently had a bad experience with making an online purchase. So I was nervous making another one. However, Cana Wine Company had a rare bottle that I really wanted. It was either trust or miss anot... See more
Company replied
Buyer beware. I ordered the Crown Royal XR Red Waterloo. It wanted me to pay by paypal. I entered the address to where my item was to be shipped and the bill of sale sends it sending it to my old form... See more
Company replied
Company details
Written by the company
Cana Wine Company, a boutique online retailer that specializes in offering rare and exceptional wines, bourbons, and spirits. At Cana Wine Company, we are committed to providing our customers with the highest quality products, exceptional customer service, and an unrivaled shopping experience.
Contact info
701 cowan st, 37115, Nashville, United States
- 629-800-5131
- support@canawineco.com
- canawineco.com
4.6
Excellent
402 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You had the bottle I was looking for…
You had the bottle I was looking for and it arrived promptly. Thank You!
28 March 2025
Reply from CANA Wine Company
You're very welcome! We're glad we had the bottle you were looking for and that it arrived quickly. Thank you for your support—we look forward to serving you again! Cheers!
Thanks,
Cana Wine Co. Team
Faultless customer service
Faultless customer service. Order delivered in excellent condition and packaging, and very speedy. Will use again as required and highly recommend.
31 March 2025
Unprompted review
Reply from CANA Wine Company
Thank you for your wonderful feedback! We're delighted to hear you had a great experience with our service, packaging, and delivery speed. We truly appreciate your recommendation and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Fast service!!!
27 February 2025
Reply from CANA Wine Company
Thank you! We're glad you enjoyed our speedy service. We look forward to serving you again!
Thanks,
Cana Wine Co. Team
Fast delivery
Fast delivery! Fair price! Wasn’t sure about ordering from Cana but after a few good reviews I read, I decided to give y’all a try. Will definitely be back!
3 March 2025
Reply from CANA Wine Company
Thank you for giving us a try! We're glad you were happy with the fast delivery and fair pricing. We appreciate your trust and look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Order was fast and quickly delivered
Order was fast and quickly delivered. I have ordered from another site, took over two months to get my order. They only took a week and got exactly what i ordered. Not quite as cheap as some of the others but the turn around time makes up for it. Will buy from them again.
26 February 2025
Reply from CANA Wine Company
Thank you for sharing your experience! We're so glad to hear your order arrived quickly and accurately. We truly appreciate your support, and we're happy to make up for any wait with fast service. Looking forward to your next purchase!
Thanks,
Cana Wine Co. Team
Use this company ! The best!
The communication was superb! The packaging and timeliness was exceptional !
25 February 2025
Reply from CANA Wine Company
We appreciate your kind words! Excellent communication, secure packaging, and timely delivery are our priorities. Thank you for your support!
Thanks,
Cana Wine Co. Team
Order came quickly and good price on…
Order came quickly and good price on Weller Full Proof.
25 February 2025
Reply from CANA Wine Company
Thank you for your feedback! We're glad you were happy with the price and quick delivery of your Weller Full Proof. We look forward to serving you again!
Thanks,
Cana Wine Co. Team
Quality Control
I want to start by saying that I contacted the company before purchasing the Super Bowl edition of Crown Royal's Collector's Edition. I specifically requested that they carefully pack the whiskey to avoid any damage to the box or creasing, as I am a whiskey collector. Unfortunately, I never received a response from the company.
Today, I received the package containing my whiskey. When I opened it, I was horrified to find that the box was placed carelessly alongside the whiskey. The box was heavily creased and damaged at the bottom. If the company had protected the box as they did the whiskey, I would have given this purchase a five-star rating.
Furthermore, the third-party service used for shipping should implement better quality control and take my request into account, which it clearly did not.
I got a good response and they gave me a good solution to mutual satisfaction.
Martin S. Bensch
U.S. Army (Retired)
11 February 2025
Unprompted review
Reply from CANA Wine Company
We're truly sorry to hear about your experience. As a collector, we understand how important the condition of the packaging is, and we regret that your request was not properly addressed. Your feedback is invaluable, and we will work to improve both our communication and packaging procedures to ensure better protection in the future. Please reach out to our customer service team, and we’d be happy to discuss how we can make this right for you.
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Excellent service!
3 February 2025
Reply from CANA Wine Company
Thank you for your kind words! We're thrilled to hear you had an excellent experience. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Decent price on a very good bourbon…
Decent price on a very good bourbon I've been looking for. Delivered timely and packaged so no breakage.
31 January 2025
Reply from CANA Wine Company
Thank you for your great review! We're glad you found the bourbon you were looking for at a fair price and that it arrived safely and on time. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
AWESOME Customer Service
Thank you so much, Cana Wine Co.!
From my initial contact with you over the phone, to the timely email updates regarding the shipment, you have been stellar to work with!!
I finally made my hubby speechless...priceless!!
31 January 2025
Reply from CANA Wine Company
Thank you for your amazing feedback! We're thrilled to hear that you had such a great experience with our customer service and communication. Knowing that we helped create a special moment for you and your husband makes our day! We truly appreciate your support and look forward to serving you again. Cheers!
Thanks,
Cana Wine Co. Team
Be Very Wary of using this company
I ordered wine for someone for a holiday gift back in December - it is now February and it STILL has not been delivered. Cana Wine has ignored my requests for a status update.
17 December 2024
Unprompted review
Reply from CANA Wine Company
We sincerely apologize for the delay and lack of communication regarding your order. This is not the experience we want our customers to have. Please reach out to our customer service team again, and we will do our best to resolve this issue as quickly as possible. We truly appreciate your patience and feedback.
Thanks,
Cana Wine Co. Team
Great place to find specialty items and fast shipping
Got exactly what was ordered and fast shipping!
29 January 2025
Reply from CANA Wine Company
Thank you for your wonderful feedback! We're delighted to hear that you found the specialty items you were looking for and that your order arrived quickly. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Great customer service
Great customer service, prompt response, and delivery, and a fair price for an incredible product.
29 January 2025
Reply from CANA Wine Company
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service, delivery, and pricing. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Shipping ON POINT!
Absolutely awesome! The packaging and detail to getting the bottle to us was amazing. Super excited to give the Evan Williams 12 year to our friend for his birthday. Thank you so much for your ultra quick shipping!!!
15 January 2025
Unprompted review
Reply from CANA Wine Company
Absolutely awesome! The packaging and detail to getting the bottle to us was amazing. Super excited to give the Evan Williams 12 year to our friend for his birthday. Thank you so much for your ultra quick shipping!!!
Thanks,
Cana Wine Co. Team
Have struggled with Blanton’s bottles…
Have struggled with Blanton’s bottles purchased online leaking. Blantons arrived in perfect condition. Absolutely thrilled will continue to do business with Cana wine company and highly recommend them to others.
3 January 2025
Reply from CANA Wine Company
Thank you for sharing your experience! We're delighted your Blanton's arrived in perfect condition and that we could provide the quality you expected. We truly appreciate your recommendation and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your fantastic feedback! We're thrilled you enjoyed our selection, secure packaging, and speedy shipping. We look forward to serving you again soon!
Thanks,
Cana Wine Co. Team
Needs a gift and they knew just what…
Needed a gift and they knew just what was going to perfect!
1 January 2025
Reply from CANA Wine Company
Thank you for your kind words! We're thrilled we could help you find the perfect gift. We look forward to assisting you again in the future!
Thanks,
Cana Wine Co. Team
Fast shipping
2 January 2025
Reply from CANA Wine Company
Thank you for your feedback! We're glad you were happy with the fast shipping. Looking forward to your next order!
Thanks,
Cana Wine Co. Team
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