CANA Wine CompanyReviews 

402
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and fast delivery, often noting that orders arrived quicker than expected, even during challenging weather conditions. Many consumers highlight the exceptional packaging, emphasizing that products were superbly packed with great care to prevent breakage and ensure items arrived in pristine condition. The company is also commended for its excellent selection of hard-to-find products and the professional, helpful staff who provide great communication. However, some people were dissatisfied with delivery issues, such as packages being left without a signature or delays that caused products to sit in extreme temperatures. A few other people also felt that there were communication problems, with some orders not being fulfilled or incorrect items being sent without a response from the company. Additionally, some customers noted that bottles arrived without their original boxes, which was a concern for collectors.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Users describe positive interactions with product, often highlighting the excellent selection of hard-to-find... See more

Order

Reviewers highlight positive aspects of order, with many praising the fast processing and shipping, and the... See more

Quality

Customers had positive experiences with quality, with many reviewers receiving items exactly as described and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery was prompt. The company made an effort to insulate the wine during shipping. We are experiencing extremely hot weather, so wine was still fairly warm, so that was a concern. I would su... See more

Company replied

Rated 5 out of 5 stars

I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confide... See more

Company replied

Rated 5 out of 5 stars

I recently had a bad experience with making an online purchase. So I was nervous making another one. However, Cana Wine Company had a rare bottle that I really wanted. It was either trust or miss anot... See more

Company replied

Rated 5 out of 5 stars

Buyer beware. I ordered the Crown Royal XR Red Waterloo. It wanted me to pay by paypal. I entered the address to where my item was to be shipped and the bill of sale sends it sending it to my old form... See more

Company replied


Company details

  1. Alcohol Store
  2. Liquor Store
  3. Wine Store

Written by the company

Cana Wine Company, a boutique online retailer that specializes in offering rare and exceptional wines, bourbons, and spirits. At Cana Wine Company, we are committed to providing our customers with the highest quality products, exceptional customer service, and an unrivaled shopping experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

402 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(402)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was during extreme bad weather…

It was during extreme bad weather conditions that the clerk made sure I received my order on time. Effort much appreciated

30 January 2026
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for sharing this with us. We truly appreciate your patience and are grateful for the extra effort our team made to ensure your order arrived on time despite the extreme weather conditions. Your kind acknowledgment means a lot to us.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Reasonable price for secondary with…

Reasonable price for secondary with reasonably fast delivery compared to other sources

29 January 2026
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad you found our pricing reasonable and delivery faster than other sources. We appreciate your support and hope to serve you again.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear your order shipped quickly and was well packaged. We appreciate your support and hope to serve you again soon.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

It was very easy to order and I was…

It was very easy to order and I was always kept informed where my package was and when it was getting delivered. Good job!

8 January 2026
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear the ordering process was easy and that our updates kept you well informed throughout delivery. We appreciate your support and are happy you had a great experience.

Thanks,
Cana Wine Co. Team

Rated 4 out of 5 stars

Great source for hard to find items

Great source for hard to find items. Packaging was exceptional.

2 January 2026
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad you found what you were looking for and appreciated the exceptional packaging. We truly appreciate your support and look forward to serving you again.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

If at first you don’t succeed, try Cana Wine Company

I recently had a bad experience with making an online purchase. So I was nervous making another one. However, Cana Wine Company had a rare bottle that I really wanted. It was either trust or miss another opportunity. Cana came through in great fashion. They gave great correspondence that instilled confidence in my purchase. Which is great because they have a few other hard to find bottles I’ve been looking for. Of course I’ll be looking for the best value. As of right now, Cana is in the lead for my future purchases

2 January 2026
CANA Wine Company logo

Reply from CANA Wine Company

Thank you so much for sharing your experience. We’re truly glad we could restore your confidence in online purchasing and that our communication helped make your experience a positive one. It’s great to hear you found the rare bottle you were looking for, and we appreciate being considered for your future purchases. Your trust means a lot to us, and we look forward to serving you again at Cana Wine Company.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Had exactly the rare bourbon I wanted

Had exactly the rare bourbon I wanted. Excellent packaging with care to avoid breakage. Arrived in reasonable time frame

2 January 2026
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad you found the rare bourbon you were looking for and that it arrived safely with our careful packaging. We appreciate your support and hope to serve you again soon.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

It came quicker than I expected and…

It came quicker than I expected and everything was easy ordering it.

30 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear your order arrived quicker than expected and that the ordering process was easy. We appreciate your support and look forward to serving you again.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Safe packaging

Safe packaging, fast delivery

29 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear you were pleased with the safe packaging and fast delivery. We appreciate your support and hope to serve you again soon.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Wine dificult to find is very…

Wine dificult to find is very rewarding. Fast shipping makes a difference. Nice experience. Easy payment methods saving time. GOD BLESS YOU!!!. HAPPY NEW YEAR!!!.

29 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you so much for your kind and uplifting message! We’re glad you were able to find a hard-to-find wine and enjoyed the fast shipping, easy checkout, and overall experience. Your support truly means a lot to us. Wishing you a Happy New Year and many great bottles ahead!

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Outstanding service!

Outstanding service!

29 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re thrilled to hear you found our service outstanding. We truly appreciate your support and look forward to serving you again.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Good selection of wine with some age

Good selection of wine with some age. Clear communication and quick delivery of well-packaged bottles.

29 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad you enjoyed our wine selection and appreciated the clear communication, quick delivery, and careful packaging. We appreciate your support and look forward to serving you again.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Well Packaged & timely delivery

Well Packaged & timely delivery! 👍

29 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear your order was well packaged and delivered on time. We appreciate your support and hope to serve you again soon.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Great company

Great company. Would definitely use again.

29 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear you had a positive experience and would choose to shop with us again. We truly appreciate your support.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Very nice bottle of JD Whiskey

24 December 2025
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad to hear you’re enjoying the Jack Daniel’s bottle. We appreciate your support and hope to serve you again soon.

Thanks,
Cana Wine Co. Team

Rated 4 out of 5 stars

The Customer service is exceptional

The Customer service is exceptional. The bottle arrived very carefully packed and pristine. The only complaint that I have is that the bottle was sent alone, without the original box. With Macallan Scotch, the box is an important piece of the package. The delivery time was very impressive. Overall a great experience.

22 December 2025
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your thoughtful feedback. We’re glad to hear you were pleased with our customer service, careful packaging, and fast delivery. We appreciate your note regarding the missing original box and understand its importance, especially for Macallan. Your feedback is valuable to us, and we’ll keep it in mind as we continue improving. Thank you for choosing us.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Fabulous prices

My experience with CANA wines was exceptional! Tmy delivery was relatively quick (5 days) especially during Christmas time. The wines were packed superbly. Plus, the prices are fabulous. I will surely order from this company again.

18 December 2025
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your wonderful feedback! We’re delighted to hear you had an exceptional experience with CANA Wines, especially during the busy holiday season. We’re glad the delivery, packaging, and pricing met your expectations. We truly appreciate your support and look forward to serving you again.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

excellent service.

excellent service.

30 November 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re happy to hear you had an excellent experience with our service. We appreciate your support!

Thanks,
Cana Wine Co. Team

Rated 4 out of 5 stars

Great Products but Slow Shipping!!!

The products are packed really well and the staff is professional when you speak with them. I was able to purchase some bottles of tequila I had been looking for. The only issue I ran into is I had purchased these bottles on Nov 20, the Thursday before Thanksgiving in hopes they would arrive for Thanksgiving since I requested a 3 business day shipping. After I called them on Nov 28, the Saturday after Thanksgiving, they told me they would ship out soon. I received the package on Friday Dec 5, 2025.

5 December 2025
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your feedback! We’re glad you enjoyed the products, packaging, and service. We sincerely apologize for the shipping delay, especially around the holiday. We appreciate your patience and will continue working to improve delivery times.

Thanks,
Cana Wine Co. Team

Rated 5 out of 5 stars

Made my order on Tuesday

Made my order on Tuesday, November 18. It was at my door in southern Illinois on Friday, November 21 !! Awesome service !! I'll be putting in more orders to CANA Wine Company !!

21 November 2025
Unprompted review
CANA Wine Company logo

Reply from CANA Wine Company

Thank you for your wonderful feedback! We’re thrilled to hear your order arrived so quickly and that you had such a great experience with us. We truly appreciate your support and look forward to serving you again at CANA Wine Company!

Thanks,
Cana Wine Co. Team

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