My Sprollie dog absolutely destroys his dinner now we have switched to Canagan soft food. He was bored with his usual meal so we changed it, always a challenge with digestion once they are used to som... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My picky chihuahua loves the small dog Turkey dental kibble. He has some of the dried food and also has some of their wet food each day. The vet says my dog is in great condition for a ten year ol... See more
Company replied
Pearl is a Shitzu Poodle, very adored and very fussy! I tried all sorts of brands and it was actually a dog trainer who recommended Canagans and we haven't looked back. I really like it that the o... See more
Company replied
We have used Canagan for all our dog food and treats ever since finding them. Their food is of a really high standard and there's a great range which our dog loves and keeps her in great health. Plus... See more
Company replied
Company details
Written by the company
Award-winning grain free food for dogs and cats, a natural diet their ancestors would have hunted in the wild.
Contact info
Canagan Group (Symply Pet Foods Ltd), Unit 2C, 10 Thomas Road, Wooburn Green, Wooburn Industrial Park, Buckinghamshire, HP10 0PE, HP10 0PE, Wooburn Green, United Kingdom
- +44 (0) 1494 775 222
- info@canagan.co.uk
- canagan.co.uk
4.3
Excellent
325 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My dogs are loving canagan
My dogs are loving canagan. I wanted a food that would give them everything they needed.
This was recommended by a friend and I have to say I’m a 100% happy and so are my dogs.
6 January 2025
Unprompted review
Reply from Canagan
Hi Jennifer, thank you for sharing your wonderful review with us and for choosing Canagan to support your dog's health and well-being. Here's to many more happy and healthy days ahead!
Best wishes, Sandy
Dental
I feed my collie the dental variety. She has the best teeth of any dog I’ve ever owned. Thanks Canagan!
6 January 2025
Unprompted review
Reply from Canagan
Hi Becky, we're really pleased to hear about the positive impact our food has had on your dog's teeth! Thank you for sharing your experience, your feedback means a lot to us.
Best wishes, Sandy
Canagan is a high quality food that our…
Canagan is a high quality food that our dogs absolutely love .
6 January 2025
Unprompted review
Reply from Canagan
Hi Kay, thank you so much for your lovely feedback, we appreciate it massively! We're delighted to hear your dogs absolutely love our products, here's to many more happy days ahead 😊
Best wishes, Sandy
amazing food
I've been feeding Canagan for years and the results are amazing, his coat is in such good condition, and he always looks forward to his mealtimes. I recommend this food to all my friends and family, and they love it just as much. I wish we transitioned sooner! Thank you.
6 January 2025
Unprompted review
Reply from Canagan
Hi Milly, thank you so much for the wonderful review and for your loyalty to Canagan! It's so great to hear your companion is thriving on our food, we appreciate your support and are delighted to have both you and your family/friends as part of the Canagan family.
Best wishes, Sandy
Excellent dog food
Excellent dog food. My dog has eaten Canagan all his life (9 years so far).
He has no tartar and exercises daily (at least 3 miles). The best dog food on the market in my opinion.
6 January 2025
Unprompted review
Reply from Canagan
Hi Nicky, thank you so much for your 5 star review! We're committed to providing delicious and high-quality products, and your satisfaction means the world to us. Thank you for recommending Canagan so highly and trusting us to feed your companion.
Best wishes, Sandy
My dogs do so well on this food
My dogs do so well on this food, great product with great ingrediants and a brand I like and trusted for years
5 January 2025
Unprompted review
Reply from Canagan
Hi Marina, thank you so much for your lovely feedback and for your loyalty to Canagan, we appreciate it a lot! It's wonderful to hear your dogs are thriving on our food, thanks so much for supporting our family-run company and trusting us to feed them 🥰
Best wishes, Sandy
High quality at an affordable price…
High quality at an affordable price recommend!
2 January 2025
Unprompted review
Reply from Canagan
Hi Mr Clayton Payne, thank you so much for your 5 star review. Your recommendation means the world to us! We hope you & your furry companions continue to enjoy living the Canagan life 😊
Best wishes, Sandy
Always fed canagan to my fussy dog and…
Always fed canagan to my fussy dog and cats, they do brilliantly on it. My cats have super white teeth which can only be down to the food. Before canagan my dog suffered with allergies and loose stool, now everything is as it should be.
3 January 2025
Unprompted review
Reply from Canagan
Hi, we are so happy to hear that Canagan has made such a positive impact on your dog and cats! We're grateful for your kind words and appreciate your lovely feedback. Thank you so much for supporting our family-run company 🥰
Best wishes, Sandy
We have fed our 3 Labradors & Cocker…
We have fed our 3 Labradors & Cocker Spaniel on Canagan for about 6 years now & they are all doing really well on it. One of our Labs used to have quite loose stools on his previous food but switching to Canagan sorted him out! We would never change to another brand, our dogs love it.
3 January 2025
Unprompted review
Reply from Canagan
Hi Sarah, thanks so much for your fantastic review and for your loyalty to us for 6 years! We're delighted to hear that your companions are thriving on our food. Here's to many more happy and healthy days ahead!
Best wishes, Sandy
The BEST!
We changed our 2 cocker spaniels onto Canagan around 2 years ago and have not looked back! The difference in our dogs was noticed straight away from their glossy coats to their solid stools. They are also very excited about their food again which is so lovely to see.
Our spaniels are fed the dry food, canned food and all of the treats - and they love everything!
We can't recommend Canagan enough :)
3 January 2025
Unprompted review
Reply from Canagan
Hi Hannah, this is lovely to read thank you so much for sharing your kind review with us. We're thrilled to hear you'd decided to change to Canagan and saw instant positive results to your Cocker Spaniels coats and stools. Your furry companions' approval means the world to us. We'll keep up the good work!
Best wishes, Sandy
Border terrier puppies
Border terrier puppies. I bred from my female and weaned the pups on Canagan Puppy biscuits and Puppy Feast. They were a picture of health and loved it from day one. I kept a pup and he is thriving and looks forward to mealtimes. I have now started feeding Canagan to my female, a fussy eater. She loves it. Her coat, eyes and general demeanour have recovered and she looks well and happy. Great products for those who care about what they feed their dog.
3 January 2025
Unprompted review
Reply from Canagan
Hi, thank you so much for sharing your experience with us. That's amazing to hear your furry companion and her puppies have enjoyed Canagan and that it has positively helped with her coat, eyes and demeanour. We appreciate your feedback and hope you & your pups continue to enjoy our products!
Best wishes, Sandy
Our cat loves it
We’ve been feeding Canaan’s to our cat for a long time now and the results are great. Really noticed a positive difference since changing from another brand.
The quality of the food seems to be great and our cat really enjoys it.
3 January 2025
Unprompted review
Reply from Canagan
Hi Aaron, thanks so much for sharing your positive experience, your feedback means a lot to us and it's wonderful to hear your cat is enjoying our food and that you've seen great results. Thanks for choosing Canagan!
Best wishes, Sandy
Moved over to Canagan dry dog food
Moved over to Canagan dry dog food, my German Shepherd instantly benefited from improved joint posture, a shinier coat, cleaner teeth and of course no waste as she totally loves it. You get what you pay for- no going back for us. Thank you Canagan.
2 January 2025
Unprompted review
Reply from Canagan
Hi Steve, thank you so much for sharing your feedback. We're delighted to hear you have moved your German Shepherd to Canagan and that she is loving our dry food! It's wonderful to hear all the positive changes you've seen since the move and we hope she continues to enjoy our recipes 😊
Best wishes, Sandy
Recently moved to Canagan. Excellent product!
We have recently moved our dog onto Canagan food at the recommendation of a friend and the improvement has been very noticeable. He really enjoys the taste first and foremost, but also definitely has a shinier coat and more energy than ever before, even at 10 years old!
Would recommend to anyone!!
1 December 2024
Unprompted review
Reply from Canagan
Hi Jay, thank you so much for sharing your lovely review and for choosing Canagan to feed your pup. It's wonderful to hear that he's enjoying our recipes and that you are seeing great improvements since switching to us. Thanks again for supporting our family-run company!
Best wishes, Sandy
Make the switch! This product is amazing!
Recently started buying these products, having been recommended them by a friend, for my dog and honestly have never looked back. My dog seems fitter/healthier too since starting to use this produce, and couldn’t be happier that I switched over from regular branded produce.
2 January 2025
Unprompted review
Reply from Canagan
Hi Andy, we're so happy to hear you are now living the Canagan life and that you are seeing great improvements to your dog's health since the change. Thanks so much for sharing your feedback, it's much appreciated!
Best wishes, Sandy
Reply from Canagan
Thank you so much for your 5 star review Harrison, it's lovely to hear your husky's loving our recipes! Thanks for choosing Canagan 😊
Best wishes, Sandy
Problems after 3 years having golden retriever on…
Have had our golden retriever on Canagan for over 3 years, this summer she started having issues similar to allergic reaction itching lots and eating grass all the time, contacted Canagan as nothing had changed in her environment to check if there was any change to the food and were told no. Very disappointed to see the comments here and on pet food review site that clearly lots of long term customers are having issues. We have switched food now and our dog is doing much better so it was the food and something is up. I just feel bad for our retriever that we did not do it sooner and we have wasted food that went uneaten and switched flavours when it was a change to the manufacturing.
1 December 2024
Unprompted review
Reply from Canagan
Hi Rose, thank you for sharing your feedback with us and for your loyalty over the years, it is much appreciated. We’re truly sorry to hear the issues your dog has experienced recently.
All of our recipes are trialled on our own dogs first before being released on general sale. For the vast majority of pet parents their companions continue to enjoy their Canagan as they always have done though we are aware that in extremely rare cases some of our four legged friends that are particularly sensitive can notice the natural variations between batches and we are truly sorry that your Retriever has not been well.
If you have any further concerns or questions, please don’t hesitate to reach out to our customer support team on info@canagan.co.uk or by calling 01494 775 222.
Best regards, Sandy
3yrs of canagan
I have two Yorkshire terriers and have fed canagan to them since they were puppies. Now they are both 3yrs old and love canagan just as much as from the first day. They have good coats, teeth and joints and in great health. Fantastic dog food, would highly recommend.
26 December 2024
Unprompted review
Reply from Canagan
Hi Kim, thank you very much for sharing your experience with us. We're so happy to hear your two Yorkshire Terriers have been enjoying the Canagan life since they were puppies! We hope they continue to enjoy all of our delicious recipes 😊
Best regards, Sandy
Puppy loves Canagan
My little puppy is 5 months old and he absolutely loves his small breeed Free Range Chicken. He came from the breeder with Royal Canin and he literally picks out the Canagan kibble from the bowl and leaves the old stuff. Family run business and they support local pet stores too. Highly rep me d.
3 December 2024
Unprompted review
Reply from Canagan
Hi Jim, thank you so much for sharing your lovely feedback. We're so happy to hear that your puppy is enjoying our Free Range Chicken kibble and that he much prefers this than his old food! Thanks so much for choosing Canagan to feed him and supporting our family-run company 🥰
Best regards, Sandy
My tiny chihuahua cross loves cannagan…
My tiny chihuahua cross loves cannagan small breed dry food but the biscuits have now changed and are larger. Such a shame he’s had them since a puppy. I will have to find another brand with smaller biscuits for his tiny teeth🙁
Update: thanks for reply glad to hear they’re still made with same ingredients, hopefully the next batch will be slightly smaller as my dog does love them.
23 December 2024
Unprompted review
Reply from Canagan
Hello, thank you for taking the time to share your experience with us. Your feedback is incredibly valuable to us, we're sorry to learn about your recent experience with our small breed dry food. We use a special shape moulder to shape our kibble and over time when we replace the moulder, it can result in a slight variation in size though the recipes and ingredients remain the same.
We can also see a natural variation between batches or even within the same batch as there is a slight tolerance on kibble size. We work really hard to ensure every bag is the same and our apologies on this occasion your kibble is a little different to what you are used to.
If he is a tiny puppy you can always soften down the kibble a little with warm water as we find this can help for particularly small dogs.
We understand that you may be considering other brands, but if you have any further questions, please don’t hesitate to reach out to our customer support team at info@canagan.co.uk or by calling 01494 775 222. We’re here to address any issues and answer any questions you may have.
Best regards, Sandy
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