CanaDream RV - Vancouver Reviews 

694
TrustScore 4.5 out of 5

4.3

92 Street 8223, V4G 0A4 Delta, British Columbia, CA


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Rated 5 out of 5 stars

All the service staff were very friendly. The handover and return went smoothly. The RV was in good, clean condition upon pickup. Any defects were conscientiously documented. We would rent an RV from... See more

Company replied

Rated 4 out of 5 stars

The communication with the company was good. The RV operated satisfactorily. Good on the road support. Not enough Flexibility around drop off time. Did not agree with having to pay fo... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service! From the moment we arrived, the staff was incredibly friendly and professional. They gave us a thorough walkthrough of the RV and answered all our questions, making us... See more

Company replied

Rated 5 out of 5 stars

Everything was nicely organized. The team was very flexible and we got our RV early before the scheduled pickup time. RV was very clean and almost brand new. Features of the RV were explained very we... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. RV Dealer

Written by the company

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Written by the company

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Contact info

  • 92 Street 8223, V4G 0A4, Delta, British Columbia, Canada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4.3

Excellent

TrustScore 4.5 out of 5

694 reviews

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4.3

All reviews

(694)

1,513 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good experience from the beginning…

Very good experience from the beginning to the end. The ladies who receved us did it in french and that make our experience much more easier.

21 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad you had such a positive experience from start to finish! It's wonderful to know our team made your visit easier. C'était un plaisir de vous avoir comme invités!

Rated 2 out of 5 stars

Not completely happy. experience was overall pretty good

My experience was overall pretty good. I had some problems with a heater. And when I advise the check in guy and the return clerk, they didn't even acknowledge it.

I find a reply condescending and disrespectful.

17 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We appreciate your perspective regarding the heater issue and staff response. We're glad your experience was overall good and you were able to create lasting memories! We hope to see you again soon!

Rated 1 out of 5 stars

Theft by an employee

Everything went well, the service at their Calagry location was outstanding, the road was amazing. Checkout process was easy until we got home and figured out we forgot a personal items in the car. Luckily it had an Airtag on it. We traced it and were able to located it in Surrey at someone's house. Apparently it turned out to be one of the employees residence. Why hasn't anyone reported it to the office and notified us of a lost item?? Instead they decided to steal and when we reached out to Canadream they seemed like it's okay and did not even apologize. Theft should not be tolerated!

18 May 2026
Unprompted review
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your review. We are pleased to know that the Calgary Branch was able to start your trip with ease and allowed you to have a fantastic time on the road. We sincerely apologize for the situation regarding the lost item. That is not a direct reflection of our policies and procedures and we will ensure this does not go unnoticed and allows our Crew to learn from this.

Following a further internal review, we’ve confirmed that an AirTag was found on our lot by a team member and was safely returned to the office. As it was not attached to any item and had no identifying information, we were unable to trace the owner at the time.

If you wish to provide any more feedback or information on the matter, please email our team at guestservice@canadream.com and we would be happy to look into this further.

Rated 5 out of 5 stars

I have been renting from you for a…

I have been renting from you for a number of years and I'm always satisfied with the customer service the product and the ease at which I get to pick it up and return it thank you so much

21 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are utterly delighted to hear about your continued satisfaction with our customer service, product quality, and convenient pickup process. It was a pleasure having you as our Guest!

Rated 5 out of 5 stars

The service was great

The service was great, the camper was new 40.000 km on speedometer. Great experience

21 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are glad to hear about your great experience with our service and the camper condition.

Rated 5 out of 5 stars

Highly recommended bucket list experience

We had such an awesome time taking one of your RVs from Edmonton to Vancouver. Having also taken one from Las Vegas to Denver with another company a week prior, I can say the experience with Canadream was superior. The vehicle was of high quality, the information provided in the booklet we could take with us was truly valuable and the staff (particularly at drop off) were all lovely.

1 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you immensely for this wonderful feedback! We're thrilled your Edmonton to Vancouver journey was a bucket list experience.

Rated 5 out of 5 stars

Brand new truck and a 7day top experience!

Starting by the fact that we got a totally new f350 for our trip… then everything’s got better!

The attention at the office is really good, they help you with any questions. The fact that when you do your online check-in has different videos to help you understand the vehicle is a great idea. Because when you are on the vehicle everything seems familiar.

We rented the truck for 7days and did a 2000+kms trip throughout BC and had a wonderful time!

19 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your review. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Great RVs and customer service

Great RVs. The customer service was excellent, and both the pick-up and drop-off were completely smooth. The introduction was very thorough (many thanks to Joel), so no questions were left unanswered and operating the RV was very easy.
I would book with you again anytime.
Thank you, dear CanaDream team.

11 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your feedback. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Super Van Camper SVC - 10/10

Collected a Super Van Camper SVC - 2+2 Berth in April 2026 for two weeks. Pre-collection info was emailed 2 days prior with videos etc, which was super helpful.
The collection process was completely professional and seamless and the RV was absolutely spotless, modern and very comfortable. We are now huge fans of RVing and more so of CanaDream as their RVs are so new and clean.

10 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. Great vehicle. Travelling Canada from Vancouver was an absolute joy!

9 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're glad you had a great time. Thank you for your positive feedback! We hope to welcome you as our Guests in the future.

Rated 5 out of 5 stars

Throughly enjoyed our adventure

Throughly enjoyed our adventure. The entire Canadream experience was very good. You have my recommendation.

13 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We are happy to hear that you had a perfect experience with our helpful Crew. It was a pleasure having you as our Guest!

Rated 5 out of 5 stars

Good service and great RV’s

Amazing RV’s and awesome and helpful staff

10 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're glad you enjoyed your experience! Thank you for the wonderful feedback.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. The truck camper was very clean. Very well stocked. Would 100% plan this again. Staff was also very nice.

10 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're so glad you enjoyed your experience with our clean, well-stocked camper and friendly staff. We hope to see you again!

Rated 4 out of 5 stars

The camper on the truck centre of…

The camper on the truck centre of gravity and mass did not seem to be correct. On a road with dips or lumps made the camper rock forward and back making the ride quite uncomfortable and worrying. The erratic movement caused 2 sets of glasses and a coffee cup to smash. We replaced these but spend much time trying to find and. Buy replacements. It’s as if the rear springs were overloaded.
The black water tank level indicator was out by a third i.e. even empty it showed 1/3 full. We had to empty the black water tank as the indicator showed full but it wasn't. This meant we paid $36 extra in dump fees.
The smoke alarm would chirp at night making sleep impossible. We ended up removing batteries from the alarm.
Th cutlery was inadequate just 2 of each knife, fork and spoon. The rubber padding or lack of dividers to prevent damage is inadequate.
The table top was loose making it difficult to eat at the tanle without spilling drinks or dishes sliding if bumped.
The doona was very dusty as if it hadn't been washed for a while. We felt it was gross and made us sneeze and watery eyes at bed time.
The camper/vehicle would rock a lot whilst moving around again the car suspension is in question.

7 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We appreciate you taking the time to share your experience. We're sorry to hear about the discomfort you experienced with the camper's stability and the issues with the black water tank indicator. We'll address the smoke alarm, cutlery, table, and bedding concerns to ensure a better experience for future renters.

Rated 4 out of 5 stars

Overall good

Overall, the company provides good service, however, the rental process could be better. At no point was I asked where I would be driving the RV, but when I mentioned I was going to a colder region, I was informed that it wouldn't be possible to use water in the vehicle. However, the entire trip was planned for this purpose, and I had to wait almost 2 hours for them to perform the water removal procedure. In short, I arrive on time and have to return it at the specified time or there's a fine, but Canadream can make me wait as long as necessary due to a process error (the online booking system could ask about my intended destination) and I still have to return it at the agreed time to avoid a fine. Overall, the experience wasn't bad, just a poorly thought-out process.

4 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We appreciate your feedback. We're sorry the rental process caused delays and that the water system issue impacted your trip. We'll review our booking system to prevent this in the future and improve the overall experience. Thank you for your patience.

Rated 5 out of 5 stars

Best experience of my life would…

Best experience of my life would recommend 100%

2 May 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for your feedback, Jeremi. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our guests at our Vancouver branch!

Rated 5 out of 5 stars

A home from home on wheels …

The RV vehicle we hired was immaculate , well maintained , well stocked and we had plenty of towels , bedding , tea towels , cloths etc for three weeks . The bed was comfortable - very important- and the cooking facilities were amazing including an air fryer and microwave.
The staff were brilliant and there was a huge support with educational videos and personal instruction on how to use all the features of the RV . We British like our tea and one of the best things was stopping somewhere beautiful and having a picnic and a cup of tea while soaking in the beauty around us then going off on a hike to see a waterfall .

3 May 2026
Unprompted review
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you very much for the fantastic 5-star review! We are happy that you chose us for your trip and that you had a great experience. Our team does everything possible to make the process as pleasant and easy as possible. Have a good trip, and we hope to be able to help you again soon!

Rated 2 out of 5 stars

Gas burner didnt work

Gas burner didnt work

Toilet ran water which used up all our fresh water over night

The van smelled very strong of smelly dog

The awning didn’t work - which I found out later that they are all disabled. I was told this is on the contract but nobody was upfront with me on pick up day.

When I expressed these issues with the front desk staff the lady was rude to me.

I was given a 1 day discount but that’s not very helpful as our trip was ruined.

29 April 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

Thank you for taking the time to share your feedback. We appreciate you bringing these concerns to our attention, as vehicle condition, clear communication, and professional service are all important parts of the guest experience. Your comments have been shared with our team for review, and if you would like to discuss your experience further, please feel free to contact our Guest Services team at guestservice@canadream.com.

Rated 5 out of 5 stars

Great Experience

Everything was as we expected. Staff were friendly and helpful. The RV was excellent condition and our trip had no issues. Would do it all again. They give you a lot of info up front. Read it all and watch the videos!

29 April 2026
CanaDream RV  - Vancouver logo

Reply from CanaDream RV - Vancouver

We're glad you enjoyed your experience! It's great everything met your expectations and the information provided was helpful. Thank you for your positive feedback!

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